Industry - Top Level - Government

Solutions for Government

Global Leaders Modernize with Pega Government Software

"Digital transformation, automation and customer service: all of that really relies on a sound strategy.”

Anna Rigney-Phillips | Chief, Financial Customer Support,
U.S. Department of Veterans Affairs Financial Services CenterVA Financial Services Center
Learn more

Governments Building for Change
Agencies must lead government modernization efforts to reduce costs and enhance service delivery. Read how 11 featured agencies are using Pega software to reuse, specialize and find the fastest time to value. Learn more
A Leader In Analyst Rankings
Industry analyst firms Gartner and Forrester rank Pega software as a leader in customer relationship management (CRM) applications and business process management (BPM) platforms. Learn more

Our Products

Modernize to enterprise BPM and case management with

Pega for Government

 

Deliver simple, consistent and proactive government with

Government Customer Service

 

Simplify enterprise licensing with

Certification & Licensing for Government

 

Government Empowered Rebroadcast

Learn firsthand from the U.S. Department of Veterans Affairs, Department of Agriculture, New Jersey Courts, Department of Justice, Department of the Treasury, and other state and federal agencies.

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Government Empowered Rebroadcast

Learn firsthand from the U.S. Department of Veterans Affairs, Department of Agriculture, New Jersey Courts, Department of Justice, Department of the Treasury, and other state and federal agencies.

Watch now

 

Events & Webinars

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On-Demand
Webinar

Ovum Study: The Importance of Citizen-Focused Service

Join our speakers as they uncover the answers, explore industry trends, and provide useful recommendations for government agencies today.
Watch now

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On-Demand
Webinar

Customer Service for Proactive Government, Featuring Gartner

In this webinar, leading analyst firm Gartner explores the imperative for customer service in government. Why should agencies care? The analyst says governments can’t afford not to.
Watch now

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On-Demand
Webinar

Improve Constituent Lives: Government Customer Service

John Smith suffered a life event and is temporarily unable to work. How can he access his eligible government benefits? How will he ensure his children receive the care they need? Tune into this webinar to see better digital government in action.
Watch now

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On-Demand
Webinar

Agile for Government: Separating Myth from Reality

Many government agencies are looking to agile methodology as a viable alternative to the "big bang" approach to IT solutions. How are agencies aligning agile concepts with procurement, planning, and implementation? This webinar replay features a case study from the CIO of New Jersey Department of Environmental Protection.
Watch now

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JUNE 5-8

Government Sessions at Pegaworld 2016

See presentations and session replays from digital government leaders at Pegaworld 2016, including New Jersey Courts, Melbourne Water, and New South Wales Transport Management Centre.
Watch highlights

News & Media

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Article

IT Modernization Isn’t All About Tech

The Dept. of Veterans Affairs' Financial Services Center and Dept. of Justice discuss IT modernization.

Read the Federal Computer Week article

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media coverage

Article

5 Tips for Agencies to Step Up Their Customer Experience Game

USDA, Veterans Affairs, New Jersey share how government agencies can improve customer experience.

Read the Nextgov article

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Article

How New Jersey Courts Created an Automated Risk Assessment System for Judges

Learn how New Jersey Courts is implementing criminal justice reform in their organization.

Read the Route Fifty article

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media coverage

Article

How IT Modernization Helped the Fiscal Service Uncover $20M in Improper Payments

The Treasury Dept.'s Bureau of Fiscal Service discusses wins during their modernization marathon.

Read the Federal News Radio article

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media coverage

Article

Rules Engine Software Speeds Criminal Justice

The New Jersey Courts CIO discusses how his agency is improving the pretrial judicial process.

Read the Government Computer News article

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media coverage

Press Release

State of New Jersey Chooses Pega to Accelerate Criminal Justice Reform Program

Pega deployment will enable New Jersey Courts to reduce pre-trial jail populations and costs.

View the press release

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media coverage

Article

U.S. Department of Veterans Affairs Financial Services Center Chooses Pega BPM

Agency uses Pega BPM to support payment processing for more than four million transactions.

Read the G2Xchange article

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media coverage

Article

New Jersey Courts Preps for Landmark Bail Reforms

Staff are implementing a sophisticated platform to help judges make decisions using the click of a button.

Read the Route Fifty article

Featured Customers

Her Majesty's Revenue and Customs

New Jersey Courts

U.S. Department of Agriculture

U.S. Department of Veterans Affairs

State of Maine

Texas County & District Retirement System

State of California Franchise Tax Board

California Department of Public Health

The Swedish Federation of Unemployment Insurance Funds

New South Wales Transport Management Centre

UK Ministry of Justice

See How Pega Can
Help Your Business

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