Global Leaders Modernize with Pega Government Software

"Digital transformation, automation and customer service: all of that really relies on a sound strategy.”

Anna Rigney-Phillips | Chief, Financial Customer Support,
U.S. Department of Veterans Affairs Financial Services Center

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Governments Building for Change
Agencies must lead government modernization efforts to reduce costs and enhance service delivery. Read how 11 featured agencies are using Pega software to reuse, specialize and find the fastest time to value. Learn more
A Leader in Analyst Rankings
Industry analyst firms Gartner and Forrester rank Pega software as a leader in customer relationship management (CRM) applications and business process management (BPM) platforms. Learn more

Our Solutions

Modernize to enterprise BPM and case management with

Pega Government Platform

Deliver simple, consistent and proactive government with

Government Customer Service

Government Empowered

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Events & Webinars

PegaWorld 2017 Replays

Thank you to everyone who joined us for another incredible PegaWorld. We hope you left feeling as Future Empowered as we did!

Keynotes | All Sessions

Ovum Study: The Importance of Citizen-Focused Service

Join our speakers as they uncover the answers, explore industry trends, and provide useful recommendations for government agencies today.

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Customer Service for Proactive Government, Featuring Gartner

In this webinar, leading analyst firm Gartner explores the imperative for customer service in government. Why should agencies care? The analyst says governments can’t afford not to.

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Improve Constituent Lives: Government Customer Service

John Smith suffered a life event and is temporarily unable to work. How can he access his eligible government benefits? How will he ensure his children receive the care they need? Tune into this webinar to see better digital government in action.

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Agile For Government: Separating Myth From Reality

Many government agencies are looking to agile methodology as a viable alternative to the "big bang" approach to IT solutions. How are agencies aligning agile concepts with procurement, planning, and implementation? This webinar replay features a case study from the CIO of New Jersey Department of Environmental Protection.

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News & Media Coverage


IT Modernization Isn’t All About Tech

The Dept. of Veterans Affairs' Financial Services Center and Dept. of Justice discuss IT modernization.

Read the Federal Computer Week article

5 Tips for Agencies to Step Up Their Customer Experience Game

USDA, Veterans Affairs, New Jersey share how government agencies can improve customer experience.

Read the Nextgov article

How New Jersey Courts Created an Automated Risk Assessment System for Judges

Learn how New Jersey Courts is implementing criminal justice reform in their organization.

Read the Route Fifty article

How IT Modernization Helped the Fiscal Service Uncover $20M in Improper Payments

The Treasury Dept.'s Bureau of Fiscal Service discusses wins during their modernization marathon.

Read the Federal News Radio article

State of New Jersey Chooses Pega to Accelerate Criminal Justice Reform Program

Pega deployment will enable New Jersey Courts to reduce pre-trial jail populations and costs.

Read the press release

U.S. Department of Veterans Affairs Financial Services Center Chooses Pega BPM

Agency uses Pega BPM to support payment processing for more than four million transactions.

Read the G2Xchange article

New Jersey Courts Preps for Landmark Bail Reforms

Staff are implementing a sophisticated platform to help judges make decisions using the click of a button.

Read the Route Fifty article

Featured Customers

Her Majesty's Revenue and Customs

New Jersey Courts

U.S. Department of Agriculture

U.S. Department of Veterans Affairs

State of Maine

Texas County & District Retirement System

State of California Franchise Tax Board

California Department of Public Health

The Swedish Federation of Unemployment Insurance Funds

New South Wales Transport Management Centre

UK Ministry of Justice

See How Pega Can
Help Your Business

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