Industry - Top Level - Government
Global Leaders Modernize with Pega Government Software
"See that manual process? In 40 hours it will change. That gets them excited because everyone’s had the frustration of the two- to four-year project.”
Jim Smith | CIO, State of Maine
Agencies must lead government modernization efforts to reduce costs and enhance service delivery. They must also prove success early and often, in realistic phases.
Today, governments worldwide are using Pega software to reuse, specialize and find the fastest time to value. Read Governments Building for Change to see how nine featured agencies are experiencing these benefits today.
- Agencies Achieve Digital Government
- International, federal, state and local governments are using Pega to lead the way. See what New Jersey Courts and the Swedish Federation of Unemployment Insurance Funds presented at Pegaworld 2016.
- A Leader In Analyst Rankings
- Industry analyst firms Gartner and Forrester rank Pega software as a leader in customer relationship management (CRM) applications and business process management (BPM) platforms. Learn more
New Jersey Chooses Pega to Speed Criminal Justice Reform
Pega helps New Jersey Courts improve lives and public safety, while reducing costs and pre-trial jail populations.
Events & Webinars
Ovum Study: The Importance of Citizen-Focused Service
Join our speakers as they uncover the answers, explore industry trends, and provide useful recommendations for government agencies today.
Customer Service for Proactive Government, Featuring Gartner
In this webinar, leading analyst firm Gartner explores the imperative for customer service in government. Why should agencies care? The analyst says governments can’t afford not to.
Improve Constituent Lives: Government Customer Service
John Smith suffered a life event and is temporarily unable to work. How can he access his eligible government benefits? How will he ensure his children receive the care they need? Tune into this webinar to see better digital government in action.
Agile for Government: Separating Myth from Reality
Many government agencies are looking to agile methodology as a viable alternative to the "big bang" approach to IT solutions. How are agencies aligning agile concepts with procurement, planning, and implementation? This webinar replay features a case study from the CIO of New Jersey Department of Environmental Protection.
Government Sessions at Pegaworld 2016
See presentations and session replays from digital government leaders at Pegaworld 2016, including New Jersey Courts, The Swedish Federation of Unemployment Insurance Funds, Melbourne Water, and New South Wales Transport Management Centre.
See all session replays
News & Media
State of New Jersey Chooses Pega to Accelerate Criminal Justice Reform Program
Pega deployment will enable New Jersey Courts to reduce pre-trial jail populations and costs.
U.S. Department of Veterans Affairs Financial Services Center Chooses Pega BPM
Agency uses Pega BPM to support payment processing for more than four million transactions.
Her Majesty's Revenue and Customs
New Jersey Courts
U.S. Department of Agriculture
U.S. Department of Veterans Affairs
State of Maine
Texas County & District Retirement System
State of California Franchise Tax Board
California Department of Public Health
The Swedish Federation of Unemployment Insurance Funds
New South Wales Transport Management Centre
UK Ministry of Justice