Manage complex processes with public safety solutions
Enhance the user experience with public safety solutionsTransform legacy justice and public safety processes with software that prioritizes compliance, fairness, and expediency.
Transform complex business processes
Unify experiences across user channels
Consolidate & orchestrate workflows
Public safety solutions with Pega
Putting the Customer First at ACSO
Hear how ACSO uses the Pega Platform to connect to and help its clients.
Enabling Digital Transformation at FBI
See how the FBI moved from manual background checks to seamless automation.
Orchestrating a true end-to-end process for ATF
ATF replaced four legacy systems with one, modern solution – all in record time.
Citizen-Centric Omnichannel service
Leverage a robust platform to drive meaningful outcomes
Effective systems don't leave any citizens behind. Predictive decisioning minimizes recidivism, while AI-powered reporting helps citizens achieve independence so departments can reduce crime.
Safety-enhancing intelligent decisioning
Omnichannel approach to protect officers and citizens
For critical public safety processes, intelligent case management reduces errors, while shortening wait times. An omnichannel citizen experience simplifies processes, without sacrificing security.
Seamless investigation & inspection processing
Leverage existing systems to easily conduct investigations
Transform regulatory tasks with intelligent automation and low-code development. Replace outdated systems with web-based, mobile-capable IT tools for better speed, efficiency, and accuracy.