Manage complex processes with public safety solutions

Enhance the user experience with public safety solutions

Transform legacy justice and public safety processes with software that prioritizes compliance, fairness, and expediency.

Key benefits

Transform complex business processes

Unify experiences across user channels

Consolidate & orchestrate workflows

Public safety solutions with Pega

Putting the Customer First at ACSO

Hear how ACSO uses the Pega Platform to connect to and help its clients.

Enabling Digital Transformation at FBI

See how the FBI moved from manual background checks to seamless automation.

Check out the case study

Bureau of Alcohol, Tobacco, Firearms and Explosives

Orchestrating a true end-to-end process for ATF

ATF replaced four legacy systems with one, modern solution – all in record time.

Check out the case study

Citizen-Centric Omnichannel service

Leverage a robust platform to drive meaningful outcomes

Effective systems don't leave any citizens behind. Predictive decisioning minimizes recidivism, while AI-powered reporting helps citizens achieve independence so departments can reduce crime.

Video series

Modernizing criminal justice

Hear the secret to New Jersey Courts’ innovative approach to modernization, data management, and real-time AI by watching these 12 video shorts.

Check out the video series

Safety-enhancing intelligent decisioning

Omnichannel approach to protect officers and citizens

For critical public safety processes, intelligent case management reduces errors, while shortening wait times. An omnichannel citizen experience simplifies processes, without sacrificing security.

Check out the FBI case study

Seamless investigation & inspection processing

Leverage existing systems to easily conduct investigations

Transform regulatory tasks with intelligent automation and low-code development. Replace outdated systems with web-based, mobile-capable IT tools for better speed, efficiency, and accuracy.