Pega Sites
Industry - Top Level - Manufacturing
Move to Agile, Digitally Enabled Manufacturing with Pega
"Pega is helping us achieve our visions of our world-class customer service by providing this backbone that we need to use to link up the different parts of our processes."
Gilles Leyrat | SVP, Customer & Partner Services, Cisco
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At a time of rapid change, how will you boost agility, quality, collaboration and the customer experience, while harnessing new capabilities such as the Internet of Things? Pega helps achieve these goals across the product lifecycle, from field service and warranty management, to the aftermarket.
- Manufacturing Software Built for Change
- Pega is configurable to industry-specific needs, enabling quality, recall, return, warranty and supply chain management, as well as predictive maintenance, field and after-market service and more.
- Putting a Premium on Speed
- Pega’s agile manufacturing platform and applications enable faster deployment and quicker adaptability to ever-changing customer needs, quality initiatives and market forces.
Our Products
Aftermarket Service
Manufacturers are looking to aftermarket services to deliver a differentiated customer experience and boost revenue.
Aftermarket Service
Manufacturers are looking to aftermarket services to deliver a differentiated customer experience and boost revenue.
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Events & Webinars
On-Demand
Webinar
Webinar
Warranty Strategies for Boosting Profits
Industry expert Mike Roberts discusses how to engage with customers to orchestrate global warranty and service. Leveraging 33 years of experience, Roberts provides strategies for boosting profits and customer satisfaction while reducing costs. Learn how advanced warranty analytics affects real-time decisions and streamlines automotive processes.
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On-Demand
Webinar
Webinar
How Field Service Has Changed, Is Changing, Will Change
Technologies such as social, mobile, analytics, IoT and virtual reality are continuously changing field service delivery, Here’s how Field Technologies magazine, market researcher IDC and Pega believe field service will be delivered in the future.
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On-Demand
Webinar
Webinar
Best Practices to Master Current Trends in Field Service
No longer viewed as a cost center, field service is now considered key to boosting customer satisfaction and maximizing profits. But which metrics can you use to determine the success of your operation? We provide insight on how the leading organizations are approaching field service today.
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News & Media Coverage
Article
Digital Transformation of CRM through Internet of Things
IoT and end-to-end digitization optimizes the connection between customers and the enterprise.
Article
5 Ways Technology Will Continue to Change the Role of the Technician
Internet of Things, self-servicing machines and better remote diagnostics are all playing a part.
Article
Creating Centers of Excellence for Digital Transformation
In the digital era, especially with IoT, the role of the CoE has never been more important.
Article
Pega Named in Top 20 Most Promising Manufacturing Tech Solution Providers
Pega rides high by delivering exactly what clients desire while saving time and money.
Article
The Future of Work Automation: The impact of IoT and Robotics
Digitization and work automation trends are changing, even disrupting, entire industries.
Article
Omni-Channel to Omni-Device: Evolved CRM with IoT
Manufacturers are now closer to customers, enabling more customized service for connected consumers.
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