Industry - Top Level - Manufacturing
Move to Agile, Digitally Enabled Manufacturing with Pega
"Pega is helping us achieve our visions of our world-class customer service by providing this backbone that we need to use to link up the different parts of our processes."
Gilles Leyrat | SVP, Customer & Partner Services, Cisco
At a time of rapid change, how will you boost agility, quality, collaboration and the customer experience, while harnessing new capabilities such as the Internet of Things? Pega helps achieve these goals across the product lifecycle, from field service and warranty management, to the aftermarket.
- Manufacturing Software Built for Change
- Pega is configurable to industry-specific needs, enabling quality, recall, return, warranty and supply chain management, as well as predictive maintenance, field and after-market service and more.
- Putting a Premium on Speed
- Pega’s agile manufacturing platform and applications enable faster deployment and quicker adaptability to ever-changing customer needs, quality initiatives and market forces.
Events & Webinars
Innovate with Actionable Analytics
Join IDC analyst, Heather Ashton and IoT Strategist and VP of BPM, Dr. Setrag Khoshafian as they discuss how the Manufacturing Industy is using analytics today to innovate.
Warranty Strategies for Boosting Profits
Industry expert Mike Roberts discusses how to engage with customers to orchestrate global warranty and service. Leveraging 33 years of experience, Roberts provides strategies for boosting profits and customer satisfaction while reducing costs. Learn how advanced warranty analytics affects real-time decisions and streamlines automotive processes.
How Field Service Has Changed, Is Changing, Will Change
Technologies such as social, mobile, analytics, IoT and virtual reality are continuously changing field service delivery, Here’s how Field Technologies magazine, market researcher IDC and Pega believe field service will be delivered in the future.
Best Practices to Master Current Trends in Field Service
No longer viewed as a cost center, field service is now considered key to boosting customer satisfaction and maximizing profits. But which metrics can you use to determine the success of your operation? We provide insight on how the leading organizations are approaching field service today.