Move to Agile, Digitally Enabled Manufacturing with Pega

"Pega is helping us achieve our visions of our world-class customer service by providing this backbone that we need to use to link up the different parts of our processes."

Gilles Leyrat | SVP, Customer & Partner Services, Cisco

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At a time of rapid change, how will you boost agility, quality, collaboration and the customer experience, while harnessing new capabilities such as the Internet of Things? Pega helps achieve these goals across the product lifecycle, from field service and warranty management, to the aftermarket.

Manufacturing Software Built for Change
Pega is configurable to industry-specific needs, enabling quality, recall, return, warranty and supply chain management, as well as predictive maintenance, field and after-market service and more.
Putting a Premium on Speed
Pega’s agile manufacturing platform and applications enable faster deployment and quicker adaptability to ever-changing customer needs, quality initiatives and market forces.

Our Products

Optimize efficiency and collaboration across internal teams, dealers and suppliers to deliver the best possible experience to automotive customers.

Streamline your warranty process from end to end with

Pega Warranty

Orchestrate and improve the service experience with

Pega Field Service

Transform your quality management processes with

Quality Management

Transform connected devices and intelligent processes with

Pega Asset Performance Management

Manage recall programs with the best customer experience with

Pega Recall

Enable rapid innovation and fast deployment with the

Pega 7 Platform

Innovate at a lower cost, improve product quality and optimize the supply chain.

Embrace rapid innovation and fast deployment with the

Pega 7 Platform

Streamline the warranty process from end to end with

Pega Warranty

Orchestrate and improve the service experience with

Pega Field Service

Manage recall programs with the best customer experience with

Pega Recall

Transform connected devices and intelligent processes with

Pega Asset Performance Management

Transform your quality management processes with

Quality Management

Transform inflexible, slow-to-respond industrial manufacturing operations into lean, intelligent processes.

Streamline the warranty process from end to end with

Pega Warranty

Manage recall programs with the best customer experience with

Pega Recall

Orchestrate and improve the service experience with

Pega Field Service

Transform your quality management processes with

Quality Management

Transform connected devices and intelligent processes with

Pega Asset Performance Management

Embrace rapid innovation and fast deployment with the

Pega 7 Platform

Events & Webinars

PegaWorld 2017: Mark Your Calendar (June 4-7)

Geared towards different industries, products, and a host of hot topics, PegaWorld has something for everyone. Check out 2017's sessions, and don’t forget to register!

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CS Week Conference 41: May 23rd, 2017

Stop by the Pega booth at CS Week to see how Pega Robotics, Field Service and Customer Service deliver a simple, consistent customer experience.

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Innovate With Actionable Analytics

Join IDC analyst, Heather Ashton and IoT Strategist and VP of BPM, Dr. Setrag Khoshafian as they discuss how the Manufacturing Industy is using analytics today to innovate.

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Warranty Strategies For Boosting Profits

Industry expert Mike Roberts discusses how to engage with customers to orchestrate global warranty and service. Leveraging 33 years of experience, Roberts provides strategies for boosting profits and customer satisfaction while reducing costs. Learn how advanced warranty analytics affects real-time decisions and streamlines automotive processes.

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How Field Service Has Changed, is Changing, Will Change

Technologies such as social, mobile, analytics, IoT and virtual reality are continuously changing field service delivery, Here’s how Field Technologies magazine, market researcher IDC and Pega believe field service will be delivered in the future.

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Best Practices to Master Current Trends in Field Service

No longer viewed as a cost center, field service is now considered key to boosting customer satisfaction and maximizing profits. But which metrics can you use to determine the success of your operation? We provide insight on how the leading organizations are approaching field service today.

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News & Media Coverage

Article

Digital Transformation of CRM through Internet of Things

IoT and end-to-end digitization optimizes the connection between customers and the enterprise.

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Article

5 Ways Technology Will Continue to Change the Role of the Technician

Internet of Things, self-servicing machines and better remote diagnostics are all playing a part.

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Article

Creating Centers of Excellence for Digital Transformation

In the digital era, especially with IoT, the role of the CoE has never been more important.

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Article

Pega Named in Top 20 Most Promising Manufacturing Tech Solution Providers

Pega rides high by delivering exactly what clients desire while saving time and money.

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Article

The Future of Work Automation: The impact of IoT and Robotics

Digitization and work automation trends are changing, even disrupting, entire industries.

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Featured Clients