Analyst reports confirm: Pega is an industry leader
Pega software earns high marks across the board. See what analysts are saying about Pega capabilities in customer service, low code, and intelligent automation.
Gartner® Critical Capabilities for Sales Force Automation Platforms report 2023
For the third year in a row, Pega has been recognized in the Gartner® Critical Capabilities for Sales Force Automation Platforms. Read the report to see how Pega’s SFA platform was evaluated.
The Forrester Wave™: Robotic Process Automation, Q1 2023
According to the Forrester Report, "Pegasystems provides a seamless automation lifecycle experience."
Forrester ranks Pega a top CRM offering 2022
Using their 35-criterion evaluation, Forrester researched, analyzed, and scored CRM providers. In their report, The Forrester Wave™: Core CRM Solutions, Q3 2022, Pega’s offering ranked as a leader.
The Forrester Wave™: Real-Time Interaction Management, Q2 2022
According to the Forrester Report, “Pegasystems sets the gold standard for sophisticated enterprise deployments.”
Forrester Total Economic Impact™ Reports
Pega Intelligent Automation Forrester TEI Study
Forrester study demonstrates 421% ROI with Pega Intelligent Automation.
Pega Customer Decision Hub Forrester TEI Study
Forrester study demonstrates 489% ROI with Pega Customer Decision Hub.
Pega Platform for Low Code Forrester TEI Study
Forrester TEI study demonstrates 598% ROI with Pega's low-code platform.
More analyst rankings
Pega received the top score of all providers, with a highest possible score in three key areas.
Ovum cites Pega Infinity™ as an "architectural advantage for large-scale, high-volume, and complex environments" in report.