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Analyst reports confirm: Pega is an industry leader

Pega software earns high marks across the board. See what analysts are saying about Pega capabilities in customer service, low code, and intelligent automation.

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Gartner Magic Quadrant for CRM Customer Engagement Center 2021

For the 12th consecutive year, Gartner recognizes Pegasystems as a Leader.

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Gartner Magic Quadrant for Robotic Process Automation 2021

Pega named a Visionary in the 2021 Gartner Magic Quadrant for Robotic Process Automation.

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Gartner Magic Quadrant for Low-Code Application Platforms 2020

The 2020 Gartner Magic Quadrant for Enterprise Low-Code Application Platforms names Pega a Visionary.

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Analyst Report

The 2020 Gartner Critical Capabilities for Multiexperience Development Platforms (MXDP) scored Pega second highest for Modern Web/Progressive Web Apps and highest for Wearables/IoT Apps Use Cases

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The Forrester Wave™: Real-Time Interaction Management, Q4 2020

Pega receives top scores in the Current Offering and Strategy Categories, and second highest score in the Market Presence category.

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The Forrester Wave™: Digital Decisioning Platforms, Q4 2020

Pega received the highest possible scores for data integration, collaboration, ability to execute, enablement, and evaluated product revenue.

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The Forrester Wave™: Software for Digital Process Automation for Deep Deployments, Q2 2019

Pega was cited as a leader and received the highest possible score in 22 criteria.

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Analyst Report

Pega was cited as a leader in The Forrester Wave™: Healthcare CRM Providers, Q1 2020.

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Analyst Report

For the third year in a row, Pega is ranked as Category Leader in the Chartis Risktech Quadrant® for KYC.

Analyst Report

Ovum cites Pega Infinity™ as an "architectural advantage for large-scale, high-volume, and complex environments" in report.

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