Analyst reports confirm: Pega is an industry leader
Pega software earns high marks across the board. See what analysts are saying about Pega capabilities in customer service, low code, and intelligent automation.
FeaturedPega recognized in the 2021 Gartner Critical Capabilities for Sales Force Automation report
Pega scored highest in all three use cases
Gartner Magic Quadrant for CRM Customer Engagement Center 2021
For the 12th consecutive year, Gartner recognizes Pegasystems as a Leader.
Gartner Magic Quadrant for Robotic Process Automation 2021
Pega named a Visionary in the 2021 Gartner Magic Quadrant for Robotic Process Automation.
Read how Pega's low-code platform is delivering high-productivity at enterprise scale.
The Forrester Wave™: Real-Time Interaction Management, Q4 2020
Pega receives top scores in the Current Offering and Strategy Categories, and second highest score in the Market Presence category.
The Forrester Wave™: Digital Decisioning Platforms, Q4 2020
Pega received the highest possible scores for data integration, collaboration, ability to execute, enablement, and evaluated product revenue.
The Forrester Wave™: Software for Digital Process Automation for Deep Deployments, Q2 2019
Pega was cited as a leader and received the highest possible score in 22 criteria.
Pega was cited as a leader in The Forrester Wave™: Healthcare CRM Providers, Q1 2020.
More analyst rankings
For the third year in a row, Pega is ranked as Category Leader in the Chartis Risktech Quadrant® for KYC.
Ovum cites Pega Infinity™ as an "architectural advantage for large-scale, high-volume, and complex environments" in report.