Analyst reports confirm: Pega is an industry leader
Pega software earns high marks across the board. See what analysts are saying about Pega capabilities in customer service, low code, and intelligent automation.
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Gartner Magic Quadrant for Process Mining Platforms 2025
Pegasystems has been recognized as a Leader.
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Gartner Magic Quadrant for Enterprise Low-code Application Platforms (LCAP) 2024
Gartner has recognized Pega as a low-code Leader.
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Gartner Critical Capabilities for Enterprise Low-Code Application Platforms (LCAP) 2024
In the 2024 Gartner Critical Capabilities report, Pega scored highest for the Tactical Internal Applications.
Analyst Report
Gartner Magic Quadrant for CRM Customer Engagement Center (CEC) 2024
Pegasystems has been recognized as a Leader.
Analyst Report
Gartner Critical Capabilities for Sales Force Automation Platforms 2024
Pega ranked highest across all Use Cases by Gartner.
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According to the Forrester Report, "Pega's approach is timeless – it aims to build a platform that enables enterprises to 'design for people, build for change.'"
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The Forrester Wave™: Customer Relationship Management Software, Q1 2025
Forrester recognized Pega as a Leader in The Forrester Wave™: Customer Relationship Management Software, Q1 2025.
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The Forrester Wave™: Task-Centric Automation Software, Q4 2024
Forrester recognized Pega as a powerhouse with 5/5 scores in vision and innovation.
Analyst Report
According to the Forrester Report, “Pegasystems dominates enterprise RTIM with its focus on customer-first business value.”
Analyst Report
Pega was ranked as a leader with the top score in the current offering category.
