Skip to main content
close Search
Close search

We'd prefer it if you saw us at our best.

Pega.com is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice

Analyst reports confirm: Pega is an industry leader

Pega software earns high marks across the board. See what analysts are saying about Pega capabilities in customer service, low code, and intelligent automation.

Featured

Gartner Magic Quadrant for CRM Customer Engagement Center 2020

For the eleventh consecutive year, Gartner recognizes Pega as a Leader in the 2020 Gartner Magic Quadrant for CRM Customer Engagement Center report.

Get the analyst report

Featured

Gartner Magic Quadrant for Robotic Process Automation 2020

Pega named a Visionary in the 2020 Gartner Magic Quadrant for Robotic Process Automation.

Get the analyst report

Featured

Gartner Critical Capabilities for Sales Force Automation 2020

Pega was evaluated against three uses cases and scored second highest in B2B Sales and Indirect/Relationship Sales and highest in B2C Sales.

Get the analyst report

Analyst Report

Pega was named a Visionary in Gartner’s 2020 Magic Quadrant for Multichannel Marketing Hubs.

Analyst Report

The 2020 Gartner Magic Quadrant for Enterprise Low-Code Application Platforms names Pega a Visionary.

Analyst Report

The 2020 Gartner Critical Capabilities for Multiexperience Development Platforms (MXDP) scored Pega second highest for Modern Web/Progressive Web Apps and highest for Wearables/IoT Apps Use Cases

Featured

The Forrester Wave™: Real-Time Interaction Management, Q4 2020

Pega receives top scores in the Current Offering and Strategy Categories, and second highest score in the Market Presence category.

Get the analyst report

Featured

The Forrester Wave™: Digital Decisioning Platforms, Q4 2020

Pega received the highest possible scores for data integration, collaboration, ability to execute, enablement, and evaluated product revenue.

Get the analyst report

Featured

The Forrester Wave™: Software for Digital Process Automation for Deep Deployments, Q2 2019

Pega was cited as a leader and received the highest possible score in 22 criteria.

Get the analyst report

Analyst Report

Pega was cited as a leader in The Forrester Wave™: Healthcare CRM Providers, Q1 2020.

More analyst rankings

Analyst Report

For the third year in a row, Pega is ranked as Category Leader in the Chartis Risktech Quadrant® for KYC.

Analyst Report

Ovum cites Pega Infinity™ as an "architectural advantage for large-scale, high-volume, and complex environments" in report.

See how Pega can help your business

See how Pega can transform your customer experiences with next-generation software applications and solutions.