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The Pega Blog

Bold ideas. Expert insights. Tools to build agility.

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Reduce waste with AI-powered identity optimization
Women with mobile

Tara DeZao

Reduce waste with AI-powered identity optimization

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Why we all need an AI manifesto
AI blog

Peter van der Putten

Why we all need an AI manifesto

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How hyper-personalization helps improve the customer experience
5 complementary technologies that accelerate SFA adoption

Kyle Munderville

How hyper-personalization helps improve the customer experience

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Veterans@Pega: Built for change – and service to others
Veterans blog

John Wolsborn

Veterans@Pega: Built for change – and service to others

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Pega Celebrates Disability Employment Awareness Month (DEAM)
pwd@pega

Jill Power

Pega Celebrates Disability Employment Awareness Month (DEAM)

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Unravelling the complexity in human-AI relationships to strengthen customer trust
How AI and automation can bring out the humanity in customer service

Tara DeZao

Unravelling the complexity in human-AI relationships to strengthen customer trust

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Pega Low-code Innovation Factory: An operating model for the autonomous enterprise
teammates discussion

Timothy Harfield

Pega Low-code Innovation Factory: An operating model for the autonomous enterprise

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Happy 2nd Anniversary, Latinx!
Is the world prepared for the next Latinx generation?

Happy 2nd Anniversary, Latinx!

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Building accessible applications for the enterprise
Women on call

Jill Power

Building accessible applications for the enterprise

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Accelerate the ROI of low code with enterprise reuse
working woman

Paul Barnes

Accelerate the ROI of low code with enterprise reuse

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A one-to-one approach to managing customer lifetime value
women on phone

Matthew Nolan

A one-to-one approach to managing customer lifetime value

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Identity management in the age of personalization & privacy
Artificial Intelligence: Correcting an image problem and connecting with customers meaningfully

Vince Jeffs

Identity management in the age of personalization & privacy

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How process mining and task mining work together
The power of customer centricity: How to personalize the customer journey

Brian Kelleher

How process mining and task mining work together

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Forging the intersection of government and AI
The power of customer centricity: How to personalize the customer journey

Cynthia Stuebner

Forging the intersection of government and AI

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Unleashing the impact of GenAI and the 6 ways to double Pega developer productivity
dynamic abstract blurred motion city light trails

John Higgins

Unleashing the impact of GenAI and the 6 ways to double Pega developer productivity

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How process mining helps to analyze the enterprise
woman looking at the process

Rene Voogt

How process mining helps to analyze the enterprise

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How Process Mining and Kaizen go hand in hand
Artificial Intelligence: Correcting an image problem and connecting with customers meaningfully

Ed Rossiter

How Process Mining and Kaizen go hand in hand

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Becoming an autonomous enterprise: HFS Research’s 7 building blocks for success
How AI and automation can bring out the humanity in customer service

Katie Alberti

Becoming an autonomous enterprise: HFS Research’s 7 building blocks for success

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