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The Pega Blog

Bold ideas. Expert insights. Tools to crush complexity.

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Why Banks are using automation and straight-through processing to simplify credit and debit card fraud

Scott Andrick

Why Banks are using automation and straight-through processing to simplify credit and debit card fraud

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To improve customer service and increase loyalty, start with managing complaints

Genifer Graff

To improve customer service and increase loyalty, start with managing complaints

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Is RPA a dead end?

Katie Alberti

Is RPA a dead end?

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Podcast Recap: The changing nature of how we work with Sophie Wade

Riley Johnson

Podcast Recap: The changing nature of how we work with Sophie Wade

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Intelligent virtual assistants: Next-gen chatbots for managing service volumes

KJ Jita

Intelligent virtual assistants: Next-gen chatbots for managing service volumes

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Must-have capabilities for your enterprise-grade, low-code platform
Must-have low-code capabilities

Anthony Abdulla

Must-have capabilities for your enterprise-grade, low-code platform

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Mental health management goes digital: The new normal in healthcare
The new normal in mental healthcare

Kelli Bravo

Mental health management goes digital: The new normal in healthcare

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GO behind the scenes: How the Pega brand is evolving
brand evolution

Jenna Cascio

GO behind the scenes: How the Pega brand is evolving

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Podcast Recap: Clay Richardson on designing the future of work
podcast recap

Riley Johnson

Podcast Recap: Clay Richardson on designing the future of work

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How AI-driven customer experiences give utility vendors a competitive advantage
AI-driven experiences for utilities customers

Tara DeZao

How AI-driven customer experiences give utility vendors a competitive advantage

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4 actions insurers can take to optimize claims First Notice of Loss
First Notice of Lost Blog Image

Mark Wassel

4 actions insurers can take to optimize claims First Notice of Loss

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Your best digital transformation strategy: A low-code platform for pro developers, citizen developers, and everyone in between
low code for everyone

Anthony Abdulla

Your best digital transformation strategy: A low-code platform for pro developers, citizen developers, and everyone in between

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The 3 key components to building a citizen developer program
citizen development

Emily Calo

The 3 key components to building a citizen developer program

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Pride 2021: How allyship strengthens community
pride-at-pega

Tom Libretto

Pride 2021: How allyship strengthens community

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Leading organizations are simplifying customer service and delivering great customer experiences using an agile transformation strategy
customer-service

Fortuné Alexander

Leading organizations are simplifying customer service and delivering great customer experiences using an agile transformation strategy

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A customer service revolution is underway: Insights from 2021
customer-service-revolution

Jenna McAuliffe

A customer service revolution is underway: Insights from 2021

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5 reasons Pega is a great place to work
thumbnail

Adriana Bokel Herde

5 reasons Pega is a great place to work

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Overheard at PegaWorld iNspire: Real-time personalization dominates the conversation
Real Time Personalization

Tara DeZao

Overheard at PegaWorld iNspire: Real-time personalization dominates the conversation

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