Media Coverage
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| Mi3
ANZ: Personalisation, decisioning drives conversion spike, near doubles stalled application completions as three of Big Four banks back same tech horse
Pega customer ANZ bank aims to transition from transactional to conversational customer relationships with the help of decisioning-powered personalization.
| CX Today
Pega Infinity ‘23 Is Now Generally Available, with New AI & Automation Capabilities
Pegasystems has announced the general availability of new AI and automation capabilities on the latest version of its Pega Infinity portfolio, “Pega Infinity ’23”.
| Finextra
Sibos 2023 – Who’s Surprised Generative AI is on the Corporate Bankers’ Agenda?
Pega's Steve Morgan shares his thoughts on generative AI in corporate banking.
| Property Casualty 360
Driving the insurance industry forward with technology
Pega's Manoj Pant’s explains how insurers can leverage new technology for better results.
| Le Mag IT
L’IA générative menace-t-elle les plateformes low-code/no-code ?
Pega Founder and CEO Alan Trefler comments on how generative AI completes - but does not replace - low-code/no-code platforms.
| Busy Continent
Intelligent automation in the financial services sector: How the AI lifesaver is pulling Australian banks to safety
Pega's Jonathan Tanner explains how intelligent automation is pulling Australian banks to safety.
| IT Welt
KYC ist die Blaupause für das ESG-Datenmanagement
Pega's Michael Baldauf explains how banks can profitably use their KYC inventory models.
| IT Finanz Magazin
Warum Versicherer echte Personalisierung brauchen – fünf Gründe
Pega's Elischa Göttmann explains why insurers need real hyper-personalization.
| Express Computer
We are amidst an ‘Autonomous Revolution’: Deepak Visweswaraiah, Pegasystems, India
Pega's Deepak Visweswaraiah discusses the concept of the autonomous enterprise and the application of AI and automation within organizations.
| Data Center Insider
Was gehört in eine KI-Blackbox?
Pega's Florian Lauck-Wunderlich shares his thoughts on what belongs in an AI black box.
| Forbes
Le champ des possibles de l’IA
Pega's Founder and CEO Alan Trefler shares his thoughts on generative AI.
| The Guardian
Google DeepMind testing ‘personal life coach’ AI tool
Pega's Dr Christian Guttmann explains the importance of taking a responsible approach to building these relationships between humans and AI systems to ensure that the advice given to a person is safe...
| IoT Insider
What can we expect the £40m fund for 5G to be spent on in the UK?
Pega's Mark Jackson comments on what the UK’s £40m fund for 5G could mean for the future of the IoT in the country .
| IT Pro
Will the NHS Federated Data Platform transform UK healthcare?
Pega's Alex Case explains how a data platform in partnership with the private sector could revolutionize nationalized healthcare in the UK .
| Technology Decisions
The business impact of intelligent automation
Pega's Andrew Brown explains the business impact of intelligent automation .
| The Agile Brand
B2B Customer Experience at Scale, with Tommi Marsans, Verizon Business Group
The Agile Brand podcast spoke to Tommi Marsans, marketing technology strategist at Verizon Business Group, about their use of Pega decisioning. Tommi talked about some of the benefits, including a...
| Enterprise Talk
How AI adds value to Low Code platforms
Pega's Deepak Visweswaraiah highlights the importance of AI for innovation in enterprise platforms .
| Mi3
Huge returns, but huge investments: Why Commbank, Suncorp, NAB, BUPA and more are betting on real time decisioning engines; marketing clouds can't compete, for now
A select cadre of Australia's banking, insurance and telco brands including Commbank, NAB, Suncorp, BUPA and Optus are spending millions each year on real time decisioning. The pay off can be massive.
| Financial Times
Letter: Sensible AI regulation will amplify human potential
A letter from Pega CTO Don Schuerman discussing the sensible US government regulation of AI technology.
| Computer Weekly
CWDN series: Dev-eXperience – Pegasystems: I develop, therefore I am
Pega's Peter van der Putten shares how businesses can provide a better developer experience.
| Mi3
‘No hallucinations’: NAB, Tabcorp, Accenture Song on 'applied AI’ - less ‘possible', more ‘pragmatic’ use cases first; NAB flags AI creative surge for 500m personalised messages but brands warned on mindless messaging, CX usurping media for brand building
NAB uses Pega's decisioning engine to deliver personalization at scale.
| Silicon
Wie intelligent sind Chatbots wirklich?
Pega's Florian Lauck-Wunderlich shares his thoughts on how intelligent chatbots really are.
| IT-Daily net
Warum die Digitalisierungsmaschine stottert
Pega's Martin Carney discusses digitization in the German manufacturing industry.
| The Agile Brand
AI and the Customer Experience at Scale, with Shelia Anderson, US CIO at Aflac
Shelia Anderson, US Chief Information Officer at Aflac, sits down with host Greg Kihlstrom at PegaWorld iNspire to discuss the meaningful use of AI in the customer experience, and doing it at scale...
| Finextra
Optimising Service in Banking: Building the backbone for financial service operations
Pega's Steve Morgan details how banks can create a service backbone with intelligent automation and low code.
| TechGig
Evaluating the future of work with a booster dose of HR innovation
Pega's Deepak Visweswaraiah shares insights on the significance of effective and agile HR solutions for organizations, citing examples of how technology has played a crucial role in enabling HR...
| IT Matchmaker
Künstliche Intelligenz bekommt bald straffe Regeln
Pega's Dr Peter van der Putten discusses generative AI governance.
| Mi3
53 million calls a day, “thousands” of live experiments, a billion dollars back in customer pockets, getting to them before emergency services: How Commbank’s AI-powered decision engine has shifted the balance of power – and why others are piling in
Commbank is using Pega's AI-driven decisioning platform to help deliver a new generation of apps beyond the traditional domain of banking services.
| Place de L'IT
Alan Trefler- Le CEO de Pega expose sa vision de l’Autonomous Enterprise.
Pega's Founder and CEO Alan Trefler shares his vision for the autonomous enterprise.
| Healthcare Business Today