Media Coverage
Newsworthy is an understatement. Our industry-leading solutions help the world's largest companies build applications engineered for the future.
| Rocking Robots
Why isn’t RPA being more aggressively used by NHS?
Pega's Pete Wilson suggests how the NHS can use RPA more aggressively, use integrated systems, and use the benefits of artificial intelligence and intelligent automation to reduce winter COVID-19...
| com! Professional
Demokratisierung der Entwicklung
Pega's Florian Weber writes an article on the development of low code.
| Business Daily Media
The Only Thing Accelerating Faster than Digital Transformation is Your Customers’ Expectations
Pega's Andrew Brown uses Australian local statistics from Pega's customer-service research to explore where organisations are falling short in their introduction of new digital channels and the impact...
| Finextra
What has COVID-19 taught banks about agile IT?
Pega's Steve Morgan’s stresses the importance of rapid digital transformation for banks to adapt quickly to changing circumstances, like the COVID-19 pandemic.
| IT Finanz Magazin
So scheitert die Digitalisierung von Banken ganz sicher – die Top 10 der besten Fehleinschätzungen
Pega's Michael Baldauf outlines the 10 regular misjudgments by banks embarking on a digital transformation journey.
| Protocol
Protocol RPA Power Index
Protocol (NA) ranked Pega as #3 in their RPA Power Index.
| IT-Zoom
(KI-)Wissen schafft Akzeptanz
Transparency is the order of the day for AI, because, as a recent Pega consumer study shows, there is still much to be done here.
| Journal du Net
Votre client ne va pas répéter sa demande deux fois … il va s'adresser à quelqu'un d'autre
Pega's Jeff Nicholson highlights the importance of meeting customer expectations.
| CXO Today
Businesses Must Adapt To Meet The Changing Customer Experience Read more at: https://www.cxotoday.com/corner-office/businesses-must-adapt-to-meet-the-changing-customer-experience/
Pega's Suman Reddy underlines the role of real-time decision technology in enabling companies to adapt quickly to each conversation based on their unique needs.
| Risk Management
Getting Smart About Artificial Intelligence
Pega's Peter van der Putten gives his thoughts on how companies can avoid the pitfalls of AI.
| Handels Journal
In fünf Schritten zum fairen Einsatz von KI
Pega's Florian Lauck-Wunderlich outlines five crucial steps to fair AI.
| The Banking and Finance Post
Stimulating Empathy through Technology in Banking
Pega's Suman Reddy examines the post-pandemic effects on banks credit management and the importance of empathy for all organizations, including the banking industry.
| Venture Beat
AI Weekly: Algorithmic discrimination highlights the need for regulation
A survey by Pegasystems predicts that if the current trend holds, a lack of accountability within the private sector will lead to governments taking over responsibility for AI regulation over the next...
| Economie Matin
COMMENT SAVOIR SI « LE CLIENT A TOUJOURS RAISON », QUAND VOUS NE LE CONNAISSEZ PAS PARFAITEMENT ?
Pega's Rob Walker explains how businesses must adapt to changing customer expectations in a post-pandemic world.
| Venture Beat
How new regulation is driving the AI governance market
A survey by Pegasystems predicts that if the current trend for AI governance holds, insufficient accountability within the private sector will lead to governments taking over responsibility for AI...
| IT-Daily
Experience Centricity wird zum Erfolgsfaktor
Pega's Tom Pauly explains the importance of "experience centricity" for business success.
| CIO
IT navigates the ‘Great Resignation’
Pegasystems is moving forward with a plan that accommodates flexible working. It’s become more flexible with remote work arrangements, allowing people to live where they choose while also modernizing...
| Zinnov
How to Build for Change to Thrive in an Increasingly Unpredictable Environment
Pega's Founder and CEO Alan Trefler keynotes at #ZinnovConfluence 2021.
| Tech News World
The Endless Possibilities of Robotic Process Automation
Pega's Don Schuerman gives his thoughts on the endless possibilities of robotic process automation.
| HFS Research
How People’s United Bank worked with Pega and Virtusa to create customer personalization
People’s United Bank considered several platform providers, including Pega, Adobe, and Salesforce. It selected Pega because of its philosophy of prioritizing and aligning with customer journeys.
| Built in BETA
Are You an Empathetic Leader?
Frank Reing, VP of people services Pegasystems shares his thoughts on the importance of empathetic leadership.
| Forbes
Alan Trefler: o campeão mundial de xadrez que construiu uma fortuna bilionária
Alan Trefler: the world chess champion who built a billion-dollar fortune.
| Binnenlands Bestuur
DIGITALISERING DIENSTVERLENING AAN BURGERS MET MULTICHANNEL IT-PLATFORM
Using Pega Sveriges a-kassor freed up employee time, made system changes in-house, and quickly issued unemployment insurance funds to citizens in need.
| AG Connect
Britse Royal Air Force en Royal Navy verbeteren recruitmentproces
The Royal Navy (RN) and the Royal Air Force (RAF) have chosen Pegasystems to develop a new joint low-code platform for recruiting candidates.
| Techopian
Is low code the solution to labour shortage?
Pega's Don Schuerman suggests low-code software could be a solution for the labour shortage in the IT industry.
| Daily Express
Warm Home Discount Scheme rules explained as Ofgem changes places support in doubt
Pega's Jo Allen warned an increase in the energy price cap may mean poorer, vulnerable customers will suffer and slip into fuel poverty.
| MSN Money
Warm Home Discount Scheme rules explained as Ofgem changes places support in doubt
Jo Allen, an expert on customer experience management in the utility sector at Pegasystems, warned an increase may mean poorer, vulnerable customers will suffer and slip into fuel poverty.
| Martech
The robots are coming (again)
Pega's Founder and CEO Aan Trefler explained why robots were not the magic solution to the challenge of transforming business processes (including marketing and sales) in response to the digital...
| Werf&
Royal Navy en Royal Air Force in zee met Pegasystems voor stroomlijning recruitmentproces
The British Royal Navy and Royal Air Force select Pega software to streamline their recruitment process.
| Workology