Media Coverage
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| The Boston Globe
Pegasystems added hundreds of jobs in Mass. last year, with more to come
Pega's Alan Trefler talks about what’s driving the company's growth and plans for the future in the local economy.
| CNBC Squawk Alley
Pegasystems founder on growth in digital transformation
Pega's Alan Trefler, Founder and CEO, did a live interview on CNBC Squawk Alley to talk about the digital landscape and the company’s success.
| Nasdaq
Pegasystems Inc. Rings the Opening Bell
Pega virtually rings the Opening Bell for Nasdaq at the New York Stock Exchange to celebrate passing the one billion dollar mark in annual revenue.
| New Digital Age
Private sector expects to lose control of AI governance within five years
Pega research finds that a lack of accountability within the private sector will lead to governments taking responsibility for AI regulation
| Tech Republic
5 new and existing technologies for business leaders to watch
Pega's Don Schuerman comments on the key findings of the new Tech Trends research
| ZDNet
Pegasystems makes inroads in gender diversity in Brazil
Pega makes significant inroads in gender diversity in Latin America
| ZDNet
Welcome to 2021: A new normal? Or new era for CRM/CX/CE?
Pega Platform recognized as being prepared for 2021 CRM trends
| Chief Executive
Is Your CFO The Right CFO?
Alan Trefler and Ken Stillwell discuss their relationship as CEO and CFO at Pega
| Technology Magazine
COVID-19 and the future of customer experience
Pega's Lee Whittington comments on customer experience and intelligent automation
| B&T
Why Intelligent Automation Is Imperative In Customer Service
Pega's Michael Evans explores the role of intelligent automation powering deeper insights and quality experiences for customer service
| E&T
Why intelligent automation isn’t just about smart robots
Pega's Don Schuerman explains that intelligent automation goes beyond just smart robots
| The Wall Street Journal
CIOs Enter 2021 With Expanded Role
Pega's David Vidoni comments on the expanded role of CIOs in 2021
| HIT Consultant
12 Telehealth & Virtual Care Predictions and Trends for 2021 Roundup
Pega's Kelli Bravo comments on how virtual health continues to serve consumers and provide a personalized and responsive care experience
| The Wall Street Journal
For CIOs, There’s No Place Like Home (Office)
Pega’s David Vidoni shares how his home office has evolved during the pandemic
| The Wall Street Journal
CIOs’ Favorite Reads of 2020
Pega's CIO David Vidoni discusses his top book recommendations
| The Wall Street Journal
Under Covid’s Pall, CIOs Looked to Employees’ Emotional Health in 2020
Pega's David Vidoni explains the importance of showing authenticity and empathy during the pandemic
| Multichannel News
Preparing for the Coming Spike in Customer Churn
Pega's Alex Wells and Kevin Billings explain how cable and satellite providers can prepare and prevent customer churn with the support of AI
| CIO
Colaboradores se sentem excluídos da transformação digital nas empresas, diz estudo
Pega research finds many employees feel excluded from digital transformation
| MarTechToday
From sentiment to empathy: understanding how customers feel
Pega's Matt Nolan explains empathetic AI, the history of AI tools, and the advancement of next-best-action
| Financier Worldwide
Accelerating digital transformation in the new normal
Pega' research reveals rapid digital transformation as a result of the pandemic
| Forbes
RPA (Robotic Process Automation): Predictions For Next Year
Pega’s Eric Musser predicts what’s next in intelligent automation
| CustomerTalk
Medewerkers nauwelijks betrokken bij digitale transformaties
Pega's Don Schuerman comments on the importance of including employees in digital transformations
| CustomerFirst
DX: MEDEWERKER VOELT ZICH ACHTERGESTELD
Pega research finds that too many employees feel left behind in digital transformations
| ClickZ
How can technology help establish the ‘new’ workplace of tomorrow?
Pega's Don Schuerman discusses workplace technology of the future and taking a human-centric design-thinking approach
| Trend Report
Künstliche Intelligenz muss mit Augenmaß reguliert werden
Pega's Kay Knoche explains when AI should and shouldn't be regulated
| Business Standard
Employees left out as firms seek digital transformation, says report
Pega research finds that prioritizing tools improves digital transformations
| The Economic Times CIO
Employees left out as firms seek digital transformation: Report
Pega's Don Schuerman comments on new digital transformation research
| Digitalisation World
Empoyees feel left behind by digital transformation
Pega study provides insights for effective digital transformation and DX leadership
| AiThority
New Survey Reveals Too Many Employees Feel Left Behind By Digital Transformation
Pega research finds that digital transformation is hindered by a lack of involvement from general staff
| Tech Republic