Media Coverage
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| THCB
How Unhappy are Patients with Info Coming from Providers, Payers? Pega’s Survey Shows It’s Not Good
Pega’s Kelli Bravo shares insights from our annual Patient Engagement Survey with WTF Health.
| Finextra
ISO 20022 is coming – How banks can prepare for the new payments messaging standard
Pega's Steve Morgan explains how banks can prepare for the new global payments messaging standard ISO 20022.
| IT-Daily
Die sieben Todsünden des User Experience Design
Pega's Maciej Szaniawski outlines seven deadly sins in user experience design.
| CUSTOMERFIRST!
Pega Optimaliseert Klantenreis Voor Bol.com
Bol.com has selected software supplier Pega to take a closer look at the company's customer journey and improve it where necessary.
| Government News
Reusable platforms: The key to public sector transformation
Pega's Rob Bollard discusses how reusable platforms lead to agile, cost-effective public sector outcomes.
| Klant Contact
Bol.com kiest Pega AI-software voor optimaliseren customer journey
Bol.com chooses Pega AI software for optimizing customer journey.
| AG Connect
Digitale transformatie niet langer een ‘nice to have’
Pega's Don Schuerman explains why digital transformation is no longer a 'nice to have' for organizations, but a must-have.
| Techzine
Pegasystems moves to ISO 20022, the new financial data standard
Pegasystems’ Pega Smart Investigate introduces support for ISO 20022 data, an emerging standard for formulating and exchanging transaction data.
| IT Finanz Magazin
Gruselige Chatbot-Erlebnisse verhindern – drei Tipps
Pega's Peter van der Putten shares his top three tips to prevent chat bots from frightening customers away.
| Nextgov
How a National Health Care Database Could Address Mission-Critical Health Data Gaps
Pega's Kelli Bravo’s article outlines how a national healthcare database could address mission-critical health data gaps.
| Open Access Government
NHS should take inspiration from the business world to improve health services
Pega's Peter Wilson explains how the NHS can benefit from digital transformation.
| The Register
Poor data sharing is holding back the UK court system's pandemic recovery, says National Audit Office
Pega's Alex Case’s comments on the importance of technology to tackle the UK court system backlog
| Raconteur
Superpowered steeplechase: a scramble for AI supremacy
Pega's Peter van der Putten shares his thoughts on the newly announced National AI Strategy.
| Martech Series
Autonomous Service Technology is Putting Customers in the Driver(less) Seat
Pega's Jeff Nicholson explains how autonomous technology is no longer solely for vehicles – it’s on the cusp of transforming the world of customer service.
| Binnenlands Bestuur
LOW-CODE PLATFORM: HET GEHEIME WAPEN VOOR OPTIMAAL RECRUITMENTPROCES BRITSE DEFENSIE
The British Royal Air Force and Royal Navy selected Pega’s low-code software to improve candidate recruitment.
| Express Computer
The time for low code is now
Pega's Suman Reddy explains how low-code platforms act as a catalyst for an agile collaborative environment.
| EMERCE
Massamarketing is verleden tijd: Ken je klant door en door
Pega's Rob Walker explains changing customer expectations in a post-pandemic world and how businesses must adapt to accommodate this.
| Energy, Oil & Gas
Easing Bill Shock
Pega's Jo Allen explains how energy providers can help customers with rising energy bills.
| TMForum
My API story: Radical improvement in customer engagement
Pega's Kevin Billings, explains how TM Forum’s Open APIs are making it easier for Pegasystems to quickly solve CSPs’ business problems and also speed up integration with its partners.
| IT Finanz Magazin
ISO-20022: Pega-Tool mache die Integration einfacher
Pega announced enhancements to Pega Smart Investigate. This will support a new global messaging standard for payment investigations, and help banks transition to ISO 20022 for improved compliance...
| IT Finanz Magazin
ISO-20022: Pega-Tool mache die Integration einfacher
Pega announced enhancements to Pega Smart Investigate. This will support a new global messaging standard for payment investigations, and help banks transition to ISO 20022 for improved compliance...
| Finextra
Video banking: how banks can do it well
Pega's Steve Morgan explains why banks should invest in video banking.
| Forbes
Piloter la main-d’œuvre de demain, dès aujourd’hui
Pega's Founder and CEO Alan Trefler shares his views on the future of the workplace, hybrid work, and how companies are using technology to support this move.
| Dev Insider
3 Design Skills für Produktmanager und Developer
Pega's Maciej Szaniawski outlines the key design skills for product managers and developers.
| IT News
NSW Fair Trading deploys Pega to take building bond management online
The New South Wales Government announced that it is deploying Pega to speed up and simplify its bond management processes.
| Finextra
AI can make customers love, not loathe, their bank in tough financial times
Pega's Steve Morgan explain's how banks can use AI to help customers through tough financial times.
| IT WIRE
NSW government digitises its paper-based bond process system with Pega
The NSW Government is using Pega to digitize its paper-based building bond management process system.
| BAI
Moving from low-code hype to successful implementation
Pega's Jonathan Tanner shares his thoughts on how financial institutions can develop a successful strategy to move from low-code hype to successful implementation.
| JDN
La RPA est-elle une technologie suffisante pour conduire sa transformation digitale ?
Pega's Sylvain Harault explains the value of using RPA.
| Trend Report