Media Coverage
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| Fast Company
Leadership lessons from a chess master: Beware overconfidence
Pega's Alan Trefler explains how he still draws on the three-step process he used behind every move in his chess career to make Pega into the international success it is today.
| Forbes
America’s Pandemic Recovery Creates Many Paths To Tech Jobs
An article on women in IT software engineering features Pega’s Stephanie Louis and highlights her path to working at Pega.
| TechMonitor
StepChange CIO: The digital foundations of Covid-19 debt relief
An interview with StepChange CIO Lorna Allan on how Pega helped the UK debt charity to respond to the pandemic crisis by building a new digital service in just eight months.
| Customer First
Do you love me?
Pega's Peter van der Putten asks whether artificial intelligence is a cause for celebration or scepticism.
| L'informaticien
PEGA SIMPLIFIE LE DÉVELOPPEMENT D’APPLICATIONS MOBILES
A new update to Pega Mobile simplifies the development of mobile applications.
| Finextra
Is banks’ focus on mobile to the detriment of omnichannel customer service?
Pega's Steve Morgan asks whether banks have taken their eye off the omnichannel ball by focusing their efforts on mobile.
| Computable
Vermogensbeheerder, sla je slag met hyperpersonalisatie
Pega's Peter Woods explains why asset managers should get ready to get started with hyper personalisation.
| Journal du Net
La responsabilisation : un facteur essentiel pour tirer parti des dernières tendances technologiques
Pega's Don Schuerman emphasises the importance of accountability in taking advantage of the latest technological trends.
| MyCustomer
Does real-time data-sharing nurture brand trust?
Pega's Lee Whittington asks if sharing real-time data can come at the expense of brand trust.
| ITPro Portal
Top five artificial intelligence predictions for 2021
Pega's Vince Jeffs provides five artificial intelligence predictions for 2021.
| AG Connect
Technologietrends 2021
Pega's Don Schuerman discusses emerging technology trends for 2021 and beyond.
| The Boston Globe
Pegasystems added hundreds of jobs in Mass. last year, with more to come
Pega's Alan Trefler talks about what’s driving the company's growth and plans for the future in the local economy.
| CNBC Squawk Alley
Pegasystems founder on growth in digital transformation
Pega's Alan Trefler, Founder and CEO, did a live interview on CNBC Squawk Alley to talk about the digital landscape and the company’s success.
| Nasdaq
Pegasystems Inc. Rings the Opening Bell
Pega virtually rings the Opening Bell for Nasdaq at the New York Stock Exchange to celebrate passing the one billion dollar mark in annual revenue.
| Trend Report
„Die deutsche Datenstrategie müssen Regierung und Bürger gemeinsam entwickeln“
Pega's Carsten Rust explains why the German government's data strategy must be developed in collaboration with its citizens.
| Forbes
Suivez ce conseil d’un champion d’échecs : il faut parfois complètement repenser sa stratégie
Pega Founder and CEO Alan Trefler says that - like in chess - sometimes you have to completely rethink your strategy.
| Trend Report
Die nächste Evolutionsstufe im Kundenservice steht unmittelbar bevor
Pega's Kay Knoche explains why the next evolutionary stage in customer service is imminent.
| MyCustomer
How to maximise customer lifetime value
Pega's Lee Whittington explores how sales, marketing and customer service can collaborate to maximise customer lifetime value.
| AG Connect
Low-code in 2021: vijf belangrijke voorspellingen
Pega's Don Schuerman reveals his top five predictions for low-code in 2021.
| IT Finanzmagazin
Low-Code zum nachhaltigen Erfolg führen – auch die IT-Abteilung ist gefragt
Pega's Florian Weber explains why the IT department still has a large role to play in leading low-code projects to sustainable success.
| Customer Talk
De impactvolste technologietrends voor de komende vijf jaar
Pega's Don Schuerman outlines the most impactful technology trends over the next five years.
| AG Connect
Techtrends met de meeste impact voor de komende vijf jaar
Pega's Don Schuerman explores the tech trends which will have the greatest impact over the next five years.
| New Digital Age
Private sector expects to lose control of AI governance within five years
Pega research finds that a lack of accountability within the private sector will lead to governments taking responsibility for AI regulation
| Tech Republic
5 new and existing technologies for business leaders to watch
Pega's Don Schuerman comments on the key findings of the new Tech Trends research
| ZDNet
Pegasystems makes inroads in gender diversity in Brazil
Pega makes significant inroads in gender diversity in Latin America
| ZDNet
Welcome to 2021: A new normal? Or new era for CRM/CX/CE?
Pega Platform recognized as being prepared for 2021 CRM trends
| Customer First
Trends in 2021: meer intelligentie in klantcontact
Pega's Peter Woods looks at what trends in customer engagement will emerge in 2021.
| Chief Executive
Is Your CFO The Right CFO?
Alan Trefler and Ken Stillwell discuss their relationship as CEO and CFO at Pega
| Technology Magazine
COVID-19 and the future of customer experience
Pega's Lee Whittington comments on customer experience and intelligent automation
| B&T