Media Coverage
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| VentureBeat
Think globally, act locally: Starting small with AI can make a big impact
Pega's Tara DeZao explains how businesses should strategically implement AI, including creating long-term goals, starting with small projects, and knowing when to scale.
| Healthcare IT News
What 2023 holds for EHR optimization, SDOH, patient access, health equity and more
Pega's Susan Taylor walks readers through the issues and trends she eyes as most important in the year ahead and offers advice on how to tackle related challenges.
| Forbes
7 Customer-Experience-Related Predictions For 2023
Pega's Tara DeZao weighs in with other industry experts on how customer experiences will shift in 2023 when it comes to brands using AI and activating customer data.
| Dataversity
Three Pillars of Sustainable Low Code
While low code can be truly transformative, it can also cause problems down the line if not implemented correctly. Here are three ways to create a sustainable low-code strategy.
| Futurum Research
AI and Automation: Key Pieces of the Customer Experience Puzzle
Industry analyst Dan Newman interviews Pega CTO Don Schuerman on how AI and automation are key pieces of the customer experience puzzle.
| The Information
How Money-Losing Tech Firms Redefine Profits
Pega CFO Ken Stillwell comments on how some tech firms are redefining profits and what the tech industry should focus on.
| TechTarget
Pega CTO: Ethical AI for developers demands transparency
Ethical AI begins with anti-bias and explainability, but transparency of decision-making is essential, according to Pega CTO Don Schuerman.
| Futurum Research
Maximizing The Power of the CDP: Garner Insights for a Better Customer Experience with Pega’s Customer Data Connectors
Pega's Matt Nolan explains what businesses need to know about CDPs, including common myths and pitfalls, as well as how organizations can use AI to enhance their existing CDPs for optimal customer...
| Business Insider
How to create employee-resource groups at your business so both existing and new employees feel welcome
Pega's Naznine Tilak shares some tips with Business Insider readers on the most effective ways to create and nurture employee resource groups at your company.
| Insurance Innovation Reporter
4 Key Principles for Becoming a Customer-Centric Digital Insurer
Pega's Manoj Pant breaks down for Insurance Innovation Reporter the four things insurers must do to transform into a customer-centric provider before it's too late.
| Wall Street Journal
Generative AI Startups Attract Business Customers, Investor Funding
Pega's Peter van der Putten comments on the rise of generative AI in areas like marketing, support, and service.
| Protocol
What’s the biggest trend CFOs need to be thinking more about?
Pega's Ken Stillwell weighs in on the biggest trends CFOs need to be thinking more about, including an increased focus on operational efficiency and responsible growth.
| ChannelConnect
Dalende klantloyaliteit bepaalt investeringen in serviceplatforms
Pega's future of customer service research explores the shift toward customer-centric technology over the next five years.
| RockingRobots
Onderzoek: dalende klantloyaliteit stimuleert investeringen in AI
Pega's future of customer service research explores the shift toward customer-centric technology over the next five years.
| CustomerFirst
Dalende Loyaliteit Vraagt Proactieve Customer Servicetechnologie
Pega's future of customer service research explores the shift toward customer-centric technology over the next five years.
| Techvisor
Dalende klantloyaliteit dwingt organisaties te investeren in proactieve customer servicetechnologie
Pega's future of customer service research explores the shift toward customer-centric technology over the next five years.
| IT-Daily
So bekämpfen Firmen schwindende Kundenloyalität
Pega's future of customer service research explores the shift toward customer-centric technology over the next five years.
| MyCustomer
Pega Expands AI Capabilities so Enterprise Users can Work Faster and Smarter to Drive Real Results
Expanded AI capabilities in Pega Infinity 8.8 help organizations to increase efficiency, speed innovation, and improve customer interactions for optimal results.
| Binnenlands Bestuur
Zet in op proactieve klantenservicetechnologie
Pega's future of customer service research explores the shift toward customer-centric technology over the next five years.
| Raconteur
Future of Data
Pega shares its view on AI’s benefit for citizen-centric public service.
| MyCustomer
Autonomous service means happier customer journeys
Pega explores autonomous service leads and improved customer journeys.
| DestinationCRM
Pega Expands AI Capabilities in Infinity 8.8
Expanded AI capabilities in Pega Infinity 8.8 help organizations increase efficiency, speed innovation, and improve customer interactions for optimal results.
| UK Tech News
Pega Expands AI Capabilities so Enterprise Users can Work Faster and Smarter to Drive Real Results
Expanded AI capabilities in Pega Infinity 8.8 help organizations to increase efficiency, speed innovation, and improve customer interactions for optimal results.
| IT-Daily
Vorgeschlagene EU-Haftungsregeln für KI schützen Opfer
Pega shares its view on the EU's proposed liability rules for systems with artificial intelligence.
| GeldInstitute
Geplante EU-Haftungsregeln für KI schützen Opfer und Unternehmen
Pega shares its view on the EU's proposed liability rules for systems with artificial intelligence.
| Versicherungsbetriebe
Geplante EU-Haftungsregeln für KI schützen Opfer und Unternehmen
Pega shares its view on the EU's proposed liability rules for systems with artificial intelligence.
| IT-Matchmaker
Künstliche Intelligenz bekommt Haftungsregeln
Pega shares its view on the EU's proposed liability rules for systems with artificial intelligence.
| Silicon DE
Vorgeschlagene EU-Haftungsregeln für KI schützen Opfer und Unternehmen
Pega shares its view on the EU's proposed liability rules for systems with artificial intelligence.
| KINote
Von Peter Van Der Putten: Vorgeschlagene Eu-Haftungsregeln Für Ki Schützen Opfer Und Unternehmen
Pega shares its view on the EU's proposed liability rules for systems with artificial intelligence.
| Manage IT