Meet Pega GenAI,
the first generative AI
for the enterprise.
responsibly
Now is the moment to lean into rapid, AI-driven innovation to boost productivity and creativity across your full customer journey. With Pega GenAI™, AI and automation do the heavy lifting, so your people can focus on the good stuff. And with enterprise-ready governance built in, you can innovate with confidence.
Your vision, realized at scale with Pega GenAI™
Go from revolutionary idea to enterprise app in minutes
with AI-generated low-code
Boost low-code productivity and empower a new generation of developers.
- Automatically turn ideas into workflows
- Let AI map integrations to back-end systems
- Generate test data on-the-fly
- Guide developers with conversational suggestions
Engage customers with vibrant content
with AI-led strategy optimization
Let AI lead a continuous optimization loop – uncover opportunities, generate content, and engage.
- Get actionable insight into underserved segments
- Auto-generate new treatments to improve engagement
- Automatically learn which message is the right fit for each customer
Streamline every single customer touchpoint
with AI-powered assistants for agents
Supercharge agent productivity and transform chatbots to self-service superstars.
- Give instant answers to customers, agents, and employees based on enterprise knowledge
- Distill voice, chat & email transcripts into concise interaction summaries
- Unleash your team's full potential with AI-powered contextual guidance
- Dynamically train and assess agents with autonomous customer simulations
Unlock an infinitely scalable back-office
with AI for insights and case management
Unleash operational data to accelerate work and give leaders end-to-end visibility.
- Generate visualizations which give instant answers to operational data questions
- Quickly surface contextual answers and guide back-office employees with concise summaries for cases and documents
- Let AI mine workflow performance and suggest continuous optimizations
Empower a new era of innovation
with responsible plug-ins for leading generative AI models
Infuse workflows with generative AI with enterprise-grade flexibility, governance, and security.
- Quickly build powerful AI-powered capabilities
- Leverage the AI model of your choice
- Mitigate risk with an AI-powered sensitive data filter
Make Pega GenAI™ your partner in innovation
Create, optimize and collaborate on workflow design, fast. Explore more >
Unlock the collective knowledge of your enterprise. Explore more >
Make every employee your best with AI-powered contextual guidance. Explore more >
Gain insight fast with easy-to-understand summaries and reports that tell a cohesive story and inform high-impact action. Contact sales to learn more >
Save everyone time by automating manual work, drafting emails and messages, and training agents with AI-powered simulations. Contact sales to learn more >
“Pegasystems has struck upon an innovative way to implement generative AI to drive value for businesses, going deeper than mere features that can boost productivity, but fundamentally rethink the fabric of the organization.”
See how Pega's GenAI for the enterprise can unlock unprecedented, business-transforming outcomes.
Pega GenAI™ is available in Pega Cloud™ and also on premise as an add-on.