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Meet Pega GenAI,
the first generative AI
for the enterprise.

The big bang of enterprise productivity is here.
Try it out

Now is the moment to lean into rapid, AI-driven innovation to boost productivity and creativity across your full customer journey. With Pega GenAI™, AI and automation do the heavy lifting, so your people can focus on the good stuff. And with enterprise-ready governance built in, you can innovate with confidence.

Your vision, realized at scale with Pega GenAI™

Go from revolutionary idea to enterprise app in minutes

Go from revolutionary idea to enterprise app in minutes

with AI-generated low-code

Boost low-code productivity and empower a new generation of developers. 

Engage customers with vibrant content

with AI-led strategy optimization

Let AI lead a continuous optimization loop – uncover opportunities, generate content, and engage.

  • Get actionable insight into underserved segments
  • Auto-generate new treatments to improve engagement
  • Automatically learn which message is the right fit for each customer
Engage customers with vibrant content
Streamline every single customer touchpoint

Streamline every single customer touchpoint

with AI-powered assistants for agents

Supercharge agent productivity and transform chatbots to self-service superstars.

  • Give instant answers to customers, agents, and employees based on enterprise knowledge
  • Distill voice, chat & email transcripts into concise interaction summaries
  • Unleash your team's full potential with AI-powered contextual guidance
  • Dynamically train and assess agents with autonomous customer simulations

Unlock an infinitely scalable back-office

with AI for insights and case management

Unleash operational data to accelerate work and give leaders end-to-end visibility.  

  • Generate visualizations which give instant answers to operational data questions 
  • Quickly surface contextual answers and guide back-office employees with concise summaries for cases and documents
  • Let AI mine workflow performance and suggest continuous optimizations
Unlock an infinitely scalable back-office
Empower a new era of innovation

Empower a new era of innovation

with responsible plug-ins for leading generative AI models

Infuse workflows with generative AI with enterprise-grade flexibility, governance, and security.

  • Quickly build powerful AI-powered capabilities
  • Leverage the AI model of your choice
  • Mitigate risk with an AI-powered sensitive data filter

Make Pega GenAI™ your partner in innovation

Take on the impossible with Pega GenAI™, a robust set of generative AI-powered boosters integrated into Pega Infinity™ 24.1.
Pega GenAI

Create, optimize and collaborate on workflow design, fast. Explore more >

Pega GenAI
Knowledge Buddy™

Unlock the collective knowledge of your enterprise. Explore more >

Pega GenAI

Make every employee your best with AI-powered contextual guidance. Explore more >

Pega GenAI

Gain insight fast with easy-to-understand summaries and reports that tell a cohesive story and inform high-impact action. Contact sales to learn more >

Pega GenAI

Save everyone time by automating manual work, drafting emails and messages, and training agents with AI-powered simulations. Contact sales to learn more >

Take a closer look at Pega Infinity 24.1

See how Pega's GenAI for the enterprise can unlock unprecedented, business-transforming outcomes.

Pega GenAI™ is available in Pega Cloud™ and also on premise as an add-on.

Explore Knowledge Buddy
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