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Meet Pega GenAI,
the first generative AI
for the enterprise.

The big bang of enterprise productivity is here.
Try it out
Adapt
responsibly

Now is the moment to lean into rapid, AI-driven innovation to boost productivity and creativity across your full customer journey. With Pega GenAI™, AI and automation do the heavy lifting, so your people can focus on the good stuff. And with enterprise-ready governance built in, you can innovate with confidence.

Your vision, realized at scale with Pega GenAI™

Go from revolutionary idea to enterprise app in minutes

Go from revolutionary idea to enterprise app in minutes

with AI-generated low-code

Boost low-code productivity and empower a new generation of developers. 

Engage customers with vibrant content

with AI-led strategy optimization

Let AI lead a continuous optimization loop – uncover opportunities, generate content, and engage.

  • Get actionable insight into underserved segments
  • Auto-generate new treatments to improve engagement
  • Automatically learn which message is the right fit for each customer
Engage customers with vibrant content
Streamline every single customer touchpoint

Streamline every single customer touchpoint

with AI-powered assistants for agents

Supercharge agent productivity and transform chatbots to self-service superstars.

  • Give instant answers to customers, agents, and employees based on enterprise knowledge
  • Distill voice, chat & email transcripts into concise interaction summaries
  • Unleash your team's full potential with AI-powered contextual guidance
  • Dynamically train and assess agents with autonomous customer simulations

Unlock an infinitely scalable back-office

with AI for insights and case management

Unleash operational data to accelerate work and give leaders end-to-end visibility.  

  • Generate visualizations which give instant answers to operational data questions 
  • Quickly surface contextual answers and guide back-office employees with concise summaries for cases and documents
  • Let AI mine workflow performance and suggest continuous optimizations
Unlock an infinitely scalable back-office
Empower a new era of innovation

Empower a new era of innovation

with responsible plug-ins for leading generative AI models

Infuse workflows with generative AI with enterprise-grade flexibility, governance, and security.

  • Quickly build powerful AI-powered capabilities
  • Leverage the AI model of your choice
  • Mitigate risk with an AI-powered sensitive data filter

Make Pega GenAI™ your partner in innovation

Take on the impossible with Pega GenAI™, a robust set of generative AI-powered boosters integrated into Pega Infinity™ 24.1.
Pega GenAI
Blueprint™

Create, optimize and collaborate on workflow design, fast. Explore more >

Pega GenAI
Knowledge Buddy™

Unlock the collective knowledge of your enterprise. Explore more >

Pega GenAI
Coach™

Make every employee your best with AI-powered contextual guidance. Explore more >

Pega GenAI
Analyze™

Gain insight fast with easy-to-understand summaries and reports that tell a cohesive story and inform high-impact action. Contact sales to learn more >

Pega GenAI
Automate™

Save everyone time by automating manual work, drafting emails and messages, and training agents with AI-powered simulations. Contact sales to learn more >

As featured in:
TechTarget
MarTech logo
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“Pegasystems has struck upon an innovative way to implement generative AI to drive value for businesses, going deeper than mere features that can boost productivity, but fundamentally rethink the fabric of the organization.”

Take a closer look at Pega Infinity 24.1

See how Pega's GenAI for the enterprise can unlock unprecedented, business-transforming outcomes.

Pega GenAI™ is available in Pega Cloud™ and also on premise as an add-on.

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