Leadership & Governance
Founder and CEO
President of Global Client Engagement
Chief People Officer
Chief Operating Officer and Chief Financial Officer
Chief Product Officer
Chief Technology Strategist
"As part of the leadership team at Pega, I’m proud we're a company that values open, honest, and respectful discourse."
Chief of Client Experience
Chief Marketing Officer and Senior Vice President
Senior Vice President of Strategy and Go-To-Market Operations
Senior Vice President, Americas Sales
Senior Vice President, Global Client Success
Head of Global Partner Ecosystem
Chief Technology Officer & Vice President, Product Strategy
Head of Sales for EMEA
Vice President, Corporate Communications
Vice President, Chief Commercial Officer & General Counsel
Vice President, Brand, Content, Creative
Chief Technical Systems Officer
"Accelerating growth in a company means change, but we must be clear on the why and how and ensure everyone understands their role and has a sense of belonging."
Head of Sales for APJ
Vice President, Strategy & Transformation
Chief Security Officer
Vice President, Marketing Strategy and Client Engagement
Managing Director of Pega India
Vice President, EMEA, Specialist Sales
Board of directors
Governance
One of the objectives of Pega is to build a fast-growing, profitable enterprise that rewards our employees, shareholders, and partners. To achieve this, we must continuously earn the trust of our many stakeholders: employees, customers, partners, suppliers, shareholders, government officials, and the general public.
The tone for our actions is set by our board of directors and senior leadership team. We expect our employees, contractors, and partners to be team-oriented, take ownership, act with integrity, and value diversity. We strive to do the right thing, not because we are required to do it, because we want to do it.
We strive to comply with both the letter and spirit of applicable laws and regulations. To those ends, we have made our basic corporate-governance documents public so our stakeholders can know how we strive to act in all of our business actions.
Tom has more than 20 years' experience leading global marketing, sales, digital, and product management organizations and is passionate about delivering hyper-personalized experiences that fuel customer engagement and accelerate company growth. Prior to joining Pega, Tom held marketing leadership positions within large global organizations such as JPMorgan Chase, IBM, and Nokia.
- Active inclusion & diversity ally
- Executive sponsor for several Pega Employee Resource Groups
- Lead guitarist in Pega's company band, the Layer Cakes
- 50 Most Influential Marketing Leaders Changing the Industry, Comparably, 2020
"As part of the leadership team at Pega, I’m proud we're a company that values open, honest, and respectful discourse."
Through his leadership of over 1,000 engineers, product managers, designers, and architects at Pega, Kerim’s focus is to build a suite of best-in-class products that transform businesses around the world.
Kerim’s customer-centric development approach brings together low-code, AI, and robotics to applications that help businesses innovate customer interactions – while helping employees get more done.
As an executive sponsor for Black@Pega employee resource group, Kerim is an advocate for the valuable perspectives diversity delivers to our organization.
Having built and run successful business strategies for B2B organizations like Bain & Company, VMware, and EMC, Jeff brings more than 20 years of innovative go-to-market experience to his role at Pega.
Jeff’s focus on corporate strategy and industry expertise has resulted in world-class sales operations and enablement for Pega.
With an awareness that results-oriented, revenue-driving strategy stems from an inclusive work environment, Jeff serves as executive sponsor for Women@Pega employee resource group.
With more than 25 years of financial leadership experience in high-growth tech organizations like Dynatrace, SOVOS, and PTC – Ken joined Pega in 2016.
Ken is responsible for Pega’s finance, investor relations, legal, facilities, information technology, Pega Cloud, global client support, and business operations, overseeing more over 1000 employees, globally.
Ken is a regular contributor to numerous industry publications on financial and operational leadership. He serves as executive sponsor for Veterans@Pega employee resource group.
A visionary leader, technology change-agent, innovative philanthropist, and trusted advisor to business executives around the world – Alan founded Pega in 1983 with the vision of creating software that’s easy to use and accessible to businesspeople and IT alike. His pioneering work is commonly known today as “low-code.”
After being named a chess Master at age 19, he tied for first place in the 1975 World Open Chess Championship. His early work at Dartmouth College included teaching computers to play chess using AI. His passion for the game's community and current champions continues to this day.
A holder of multiple patents, Alan has overseen Pega’s growth from start-up to a $1B+ global public company with nearly 6,000 employees. Today, Pega software is used by some of the world’s largest brands and government agencies.
Named Public Company CEO of the Year by the Massachusetts Technology Leadership Council, Software CEO of the Year by the American Business Awards, and the Babson College Academy of Distinguished Entrepreneurs, Alan’s book, Build for Change, is a best-seller.
As the son of a Holocaust survivor, Alan takes nothing for granted. He and his wife Pam founded the Trefler Foundation in 1999 to support and improve education, workforce development, healthcare, and healthy lifestyles for disadvantaged communities.
An integral part of Pega’s strategic business development organization since 1998, Leon ensures outstanding experiences for clients, prospects, and partners across every touchpoint.
His roles in senior sales management and client success have helped Pega grow into what it is today: notably with the 2002 commercialized launch of Pega’s flagship software offering, known today as Pega Platform.
Leon believes mentorship and talent management create a culture of teamwork, mutual respect, and integrity. He serves as executive sponsor for Asian@Pega employee resource group.
For over 25 years, Hayden built his reputation as an innovative leader and revenue-driver at software giants like Microsoft, Salesforce.com and IBM.
At Pega, Hayden is responsible for all go-to-market functions, including corporate strategy, operations, marketing, partners/alliances, sales, client success, and consulting.
Hayden’s track record of leading effective global teams and driving transformative growth comes from creating an inclusive culture that champions diversity and allyship in the workplace. Hayden serves as executive sponsor for Latinx@Pega employee resource group.
As the head of Pega’s Global Partner Ecosystem, Carola reveals that her “recipe” relies on identifying the smarter go-to-market strategy – all to accelerate the company’s business revenue, profit growth, and laser-focused, goal-oriented execution. She enjoys working with high-performance teams that are proud about exceeding customer satisfaction and fueled by a passion to transform the business by improving productivity and driving exponential growth.
In her more than 20 years at IBM and now at Pega, she developed deep experience managing the matrix, maintaining an entrepreneurial spirit with a sense of urgency and speed.
- Executive Sponsor of Women in Security
- Member of International Women’s Forum, Endeavor
- Judge of Naves, an IAE Business School start-up competition
- Named one of the 50 most influential Chief of the Channel as well as top 100 Powerful Women of the Channel by CRN Editorial Board
- Systems Engineer with Master’s degree in Marketing and MBA all done in Argentina, her home country
- Fluent in Spanish, Portuguese, and English
Frank has spent the last 10 years in senior, executive positions driving the transformation and explosive growth of leading SaaS vendors – notably Salesforce, Nuance, and HPE. He brings deep, direct, experience of success in SaaS and DevOps transformation, having built winning teams, world-class infrastructure, and a culture of superb, customer-first service. Prior to that, Frank held various executive positions as CIO and CTO in market-leading corporations including several of our customers in the Financial Services space.
- Mentoring global talent
- Coaching football, basketball, and lacrosse
- Golf, hiking, and yoga
“I enjoy mentoring and watching the amazing career growth of our international leaders taking on global roles to drive our transformation to an as-a-Service company.”
Paula has over 20 years' experience with digital transformation at leading global brands, with a particular passion for customer experience. Prior to joining Pega, Paula held a leadership position at Oracle and has also enjoyed the non-corporate world of running a start-up business.
- Global Co-chair for PwD@Pega ERG
- Volunteer for the National Rheumatoid Arthritis Society
- Keen runner, hill walker, and general outdoor enthusiast!
“My mantra as a leader is to be transparent, empathetic, and to celebrate our differences. Accelerating growth in a company means change, but we must be clear on the why and how and ensure everyone understands their role and has a sense of belonging.”
In her 20+ years of experience, Katherine has established, developed, and led strong international teams across a wide range of HR disciplines in financial services, technology, and professional services firms. Her areas of expertise include people strategy, compensation and benefits, recognition, organizational and leadership development, workforce planning, and culture and value proposition. At Pega, she is responsible for Pega’s global people strategy and operations.
Beyond her work aspirations, Katherine is a trusted and dedicated coach and mentor to professionals across varying experience levels.
- Member of the Society for Human Resource Management (SHRM)
- Member of the Institute for Applied Management and Law (IAML)
- Member of the Weston Women’s League of Weston, CT, a nonprofit, philanthropic organization and diverse group of women dedicated to volunteering and raising funds in support of charitable, educational, and community needs in Weston, CT and surrounding towns
- Recipient of a four-year Talented Minority Full Tuition scholarship at the Isenberg School of Management at the University of Massachusetts, Amherst
“I am excited about continuing to evolve and enhance our People function to meet new challenges during a time of unprecedented change to ensure Pega remains a great place to work.”
Passionate about understanding and delighting customers, Amie’s mission is to provide meaningful connections across executives, partners, and technical teams – leading to unprecedented business outcomes. Amie has more than 20 years’ experience leading customer-influenced design, promotion and adoption of brand collaborations, innovative products, and improved user experiences with companies like Fidelity Investments, Royal Bank of Scotland, Stride Rite, Apple, and Dassault Systèmes.
- Influencing better experiences and outcomes for Pega clients
- Creating community and connections that spark women’s leadership
- Continuous growth as an inclusive leader and ally
- Forrester Research Program of the Year for Demand and Account-based Marketing
"The greatest value a software platform can offer is the power of connection, allowing humans to be more human.”
Mike formulates and evolves Pega’s strategic technology roadmap, exploring technology and software architecture trends across industry and academia – working closely with Pega Product Engineering, partners, and clients to collaborate on optimal adoption strategies.
In 1985, Mike met Alan Trefler and signed on to build the platform that would deliver Alan’s vision to “change the way the world builds software.” Pega was then a small start-up with an engineering team of 12 people.
Under Mike’s leadership, the Pega Technology group grew into a highly skilled, innovative team of over 1,500 members, encompassing Engineering, Global Client Support, and Pega Cloud Architecture and Operations – with centers in India, Poland, and the Netherlands to augment the company’s United States presence.
- Dual citizen US/UK
- Software craftsmanship
- Health and fitness
- Food and cooking
- History
- Music
- English Premier League (Newcastle United)
“My greatest professional satisfaction comes whenever I get to see the technology we build touch the lives of real people in positive and meaningful ways. That’s how we make a difference. That’s our legacy.”
Joaquín has more than 30 years’ experience in the software market, where he has worked in all sales-related roles, from SC to VP. Prior to joining Pega, Joaquín held EMEA positions in other global firms such as ServiceNow, Commvault, Check Point, and Symantec.
Joaquín is a passionate advocate for value selling and not simply selling technology. Joaquín is married and has two sons.
- Sponsor of the I&D working team at Pega and mentor for several employees
- Talented chef, private pilot, sailing yacht captain, and rookie golfer
“Don’t concentrate on your target. Don’t even concentrate on how to achieve it. Concentrate just on who you want to be for your customer. What role do you want to play for them. You will learn about their objectives, challenges, and strategies and by knowing this, you will understand how to help them and, therefore, achieve your target.”
Molly’s responsible for helping Pega’s prospective clients and partners understand what Pega does and how we do it better. She elevates Pega’s role as an industry thought leader and drives marketing performance through insightful messaging, value-driven content, provocative brand campaigns, and award-winning creative. Like Pega, she’s obsessed with solving the hard problems, never short of new ideas that challenge old ways of thinking. Molly’s a city mouse living the suburban life near Boston with her husband and two young kids.
- Active member of multiple Pega ERGs
- Mom to Jack and Maddie
- Molly and her teams have won dozens of creative industry awards
“Comfort is the enemy of innovation. If you’re too comfortable, you’re not doing it right.”
As leader of Pega’s go-to-market client relationships and solution consulting teams, Judy consistently delivers the right strategy, solutions, and experiences for each of our clients.
Prior to joining Pega, Judy held leadership roles at IBM Global Markets, Citigroup, and Morgan Stanley: driving digital sales innovation across cloud, AI, and modernization programs.
Judy serves as Women’s Board chair at Iona College, her alma mater, and is an active member of the Women’s Bond Club and Women of Power & Passion. She is an executive sponsor for PwD@Pega (People with disabilities) employee resource group.
Over her 20+ year career, Lisa has focused on positioning organizations for success by translating core strengths into what matters to key audiences. At Pega, Lisa is responsible for promoting and protecting the company’s global reputation by informing and influencing important internal and external stakeholders to create a positive perception of the company’s mission, vision, strategy, people, and products. She and her team communicate to a variety of internal and external audiences with a focus on public relations, social media, executive visibility, and employee communications.
- Active member of several Pega ERGs
- Member of Forum-Group network of senior communications professionals
- Amateur, passionate gardener
- Intrepid traveler
- Aunt, great aunt, and god mother to 17
“If you have great things to communicate, your communications will deliver great things.”
Don is passionate about connecting client needs to Pega’s powerful technology platform. He has over 25 years of experience delivering enterprise software solutions for Fortune 500 organizations, with a focus on digital transformation, customer experience, AI, automation, and cloud. As a longtime improv comedian, Don believes that “Build for Change®” is more than a tagline – it’s a mindset, and that great teams bring adaptability, diverse voices, and a sense of fun to all they do.
- Member of the Board of Advisors of the Museum of Science Boston
- 25+ years’ experience as an improv performer and director
- Rhythm guitarist in Pega’s company band, The Layer Cakes
“Digital transformation doesn’t have a finish line. It’s about embracing a world of constant, accelerating change. We need to treat listening, adaptability, and improvisation as vital skills for tech leaders.”
Through leadership, commitment, and collaboration, Matt has built a reputation as a trusted business partner and goal-oriented legal professional.
Prior to Pega, Matt has helped dozens of high tech, software, medical device, and life sciences businesses achieve objectives, avoid and manage risk, and build successful teams and enterprises.
Matt has a JD from Fordham University School of Law and serves as a board member for Healing Abuse Working for Change (HAWC).
For nearly 20 years, Suman has served as a core member of Pega’s global leadership team – establishing Pega’s India operations in 2007.
Suman has worked to redefine how Indian business leaders establish innovation centers. NITI Aayog recognized Suman among their ‘Champions of Change.’
Through Pega Teach for Change, Suman leads one of the largest language and digital literacy programs for underprivileged students across India. He serves as an active member of leadership clubs such as CII, YPO, AmCham, HYSEA & TiE.
Carlos’ work focuses on enhancing the user experience, while navigating the constantly changing challenges of cyber security.
He oversees Pega’s enterprise security, compliance, certifications, and attestations, improving IT Security and business performance across the organization.
Building and leading thriving organizations and high-performance teams that optimize security and resiliency is what Carlos does best. His focus on mission-critical IT systems and global-scale infrastructure have helped Pega thrive.
Based in Singapore, Rajen is responsible for driving business growth across Asia Pacific and Japan. With more than 25 years of experience in enterprise business technology sales, Rajen has a solid track record of bringing innovative, transformative applications to clients across industries.
Rajen is an avid supporter of driving team-oriented successes, and championing diversity and inclusivity through coaching and mentoring. He has a passion for creating a culture of high-performance teams.
John is an industry-recognized sales, customer success, and services leader with a track record of delivering consistent and sustainable growth for enterprise software companies. He is adept at expanding market share from disciplined GTM execution, jointly scaling post sales and enabling partners in support of hyper revenue growth and ecosystem expansion.
John’s energy comes from delivering what was promised, putting customers first, acting fast, learning faster, having fun, giving back, and creating work environments where everyone can achieve their full potential.
Eva is a passionate change leader who has spent her 15+ year career driving strategic transformations. Prior to joining Pega, Eva was the General Manager for the largest line of business at a private equity owned SaaS company. She has held leadership roles across multiple functions including product, services, and operations teams after starting her career in technology at Accenture.
- Board member, Girls in Tech
- Aspiring art collector, yogi, and skier
“To successfully drive change, you must win over the hearts and minds of people. Empathy is a critically important skill not to be overlooked.”