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Modernized citizen engagement your constituents deserve

Reduce costs. Create efficiency. Improve outcomes. Pega Government Platform’s guided intelligence and end-to end personalization help accelerate citizen resolutions.
Key benefits

Automate service processes

Deliver better experiences for all

Improve agent productivity

Featured customers
Revamping licensing in Vermont Check out the case study
Optimizing efficiency for Texas retirees Check out the case study
Modernizing New Jersey Criminal Justice Check out the video series
   PegaWorld iNspire 2022 Replays: Catch up on keynotes, industry-specific sessions, and more. 

Digital Customer Service

Improve the customer journey with simplified service

Allow customers to easily switch between preferred channels without losing context for smart, efficient, personal interactions. Automate self-service with Intelligent Virtual Assistants and chatbots.


Transform complex legacy licensing processes for the better

Accelerate outcomes. Eliminate errors. Scale quickly. Streamline back-end operations by tackling high-volume, low-complexity workflows. Increase productivity, reduce backlogs, and cut costs.

Grants Management

Processing more grants than ever? Simplify the experience.

Design and implement seamless grants management that ensures accountability without increasing administration complexity or cost. Connect citizen and state channels for frictionless processes.

Read the USDA case study
demonstrating public safety solutions
See what the Pega Government Platform can do
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Ready to get started? We can’t wait to show you what’s possible with Pega. Request a demo
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