PegaWorld iNspire 2020 replays
Watch replays of all demos, breakout sessions, and keynotes.
Keynote
Don't Just Talk, Transform: Survive and Thrive in a Disrupted World
Our world has changed almost overnight. Even the biggest, most complex organizations must get faster, more agile, and digitized in order to survive....
Keynote
The Platform for Your Platforms
Hear from Pega Founder and CEO Alan Trefler about a bold new business architecture that drives immediate improvement and future-proof transformation....
Keynote
One Digital Aflac: A Digital Transformation Journey
Hear firsthand the challenges and rewards of true digital transformation - and how to build a platform that supports current needs and future growth....
iNsights & Solutions
Service Delivery for the Next Generation of Cloud
Modern cloud architectures have fundamentally changed how we deliver a secure, scalable, and easily supported system. At Pega, we are evolving our...
iNsights & Solutions
Why Real-Time Really Matters in One-to-One Engagement
Staying relevant is harder than ever. Decades of irrelevant messages have trained customers to ignore organizations and question the value of their...
iNsights & Solutions
The Great Customer Experience Divide: What’s Stopping Us?
With so many competing organizations in every industry, customer experience (CX) has become a differentiator. But if it's so critical, why are so many...
iNsights & Solutions
Introducing Pega Process Fabric: Get More Done by Connecting Your Business
Enterprises are utilizing more business applications than ever before. Delivering a seamless, rapid, personalized experience when outcomes span...
iNsights & Solutions
Using Technology to Radically Reinvent Claims Processing at Anthem
Anthem has embarked on a journey to simplify and modernize claims processing, enabling a path to true consumerism for customers, providers, and...
iNsights & Solutions
Digital Transformation in the Midst of a Highly Competitive Market
Due to competition from industry giants and renowned regional powers, Blue Shield of California (BSC) has embarked on a digital transformation journey...
iNsights & Solutions
Siemens & Pega Drive End-to-End Digital Transformation
Siemens, a global industrial powerhouse and innovator, has used Pega for years to automate, digitize, and optimize its business processes, and...
iNsights & Solutions
How Unilever Uses Pega to Transform Master Data Across Multiple Domains & Improve User Experience
Unilever is one of the world's leading consumer goods companies, making and selling around 400 brands in more than 190 countries. The scale of data...
iNsights & Solutions
Care Management-COVID Response
As healthcare reform continues to shape the industry, discover how Pega’s human-centric engagement suite is strategically positioned to change the way...
iNsights & Solutions
Introducing Pega's Low-Code Factory Approach: Build Apps Faster and Better Together
The need for always-on application development is growing. And increasingly, we’re all a part of the team that can help. Business users, developers...
iNsights & Solutions
Low-Code and RPA Are Not Low IT
Enterprise low-code application platforms deliver many powerful benefits. However, to get the most from low-code app development, IT must take a...
iNsights & Solutions
Agility and Empathy: Best-Practices for 1:1 Engagement in a Fast Changing World
How do you maintain control of your one-to-one engagement initiatives with so many different channels, stakeholders, people, processes, and...
iNsights & Solutions
Google Protects their Network Services Workforce with Metro Partition Solution
Leveraging Pega’s low code and rapid application development capabilities, the team at Google will share how they quickly stood up an application to...
iNsights & Solutions
Speed, Value, and Consistency: HSBC’s Global Roll Out of Pega Marketing
HSBC is one of the leading financial institutions in the world, with 38 million retail banking and wealth management (RBWM) customers globally...
iNsights & Solutions
Agile customer service in unprecedented times
The recent global health crisis has led to nearly all businesses having the sudden need to move to a digital and distributed model. Perhaps for the...
iNsights & Solutions
Cloud Migration & Improving Customer Service
Lloyds Banking Group will share how migrating to the cloud is creating an opportunity to improve customer and staff outcomes, as well as simplifying...
iNsights & Solutions
Center of Excellence Success: How Express Scripts is Maximizing Pega’s Impact
The purpose of a Pega Center of Excellence (COE) is to empower enterprises to get the most out of Pega technology, not only within key teams but...