Customer Case Studies
Big brands, big wins
From flawless customer engagement to operational excellence, Pega empowers the world’s leading companies to achieve breakthrough results.
- Customer Success
Learn how CBA is personalizing next best conversations across every channel.
AbbVie is a global, research-based biopharmaceutical company focused on creating a remarkable impact on patients' lives.
Learn how Achmea shifted to seamless omni-channel engagement in three weeks.
Aflac simplifies and automates email processing of 3000+ emails a week.
See how Air Europa grew its loyalty program by personalizing customer interactions.
Learn how AFRL smashed silos – improving data quality and decision-making.
Learn how a leading in athletic footwear company cut process lead time by 99%.
Learn how Athora bridged the front and back end by integrating CRM and BPM.
This auto finance organization is future-proofing its collections program. See how.
See how an auto industry powerhouse used automation to save $6.6M in five years.
See how Banco BHD Leon is using omni-channel to truly understand its customers.
Learn how Banco Santander Brasil is serving more customers faster than ever.
Helping the Bavarian Government provide rapid financial support in a time of crisis.
Learn how BCBS used bots to save over 500 hours of manual work.
Find out how Bradesco Seguros unified product distribution.
See how BT replaced over 17 disparate versions of a tool into one system.
ATF replaced four legacy systems with one, modern solution – all in record time.
Learn how CDPH expedited the health licensing process from months to days with automation.