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Explore Pega product demos

Watch our collection of demo videos to see how Pega products drive key business outcomes.

Featured demos

Pega GenAI Blueprint Demo
Video duration: 00:23

Transform your business faster with Pega GenAI Blueprint™. See how AI leverages industry best practices and legacy knowledge to design optimized workflows instantly. Collaborate across business and IT to bring apps to life in minutes.
Video
AI and Decisioning
Pega Voice AI Demo
Video duration: 03:15

Empower your agents to focus more on the customer, not repetitive tasks and side work. Conversational AI analyzes customer text and speech in real time to provide agents with contextual guidance, while automating manual work during live interactions.
Video
Customer Service
Pega Platform Overview
Video duration: 03:13
Subtitles available
Captions available
Captions available

Meet rising expectations with Pega Platform: the unified solution for seamless, end-to-end automation. Orchestrate workflows, empower employees, and delight customers, shifting from silos to streamlined operations and achieving a future of autonomous efficiency.
Video
Platform-as-a-Service

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Pega 1:1 Operations Manager 2025 Demo
Video duration: 02:30

1:1 Operations Manager

Put customers first and maximize their lifetime value with Pega's Next-Best-Action Operations.
Customer Engagement
Pega Process AI Demo
Video duration: 01:34
Subtitles available
Captions available
Captions available

Pega Process AI

Pega Process AI uses Pega’s industry-leading intelligence engine to bring revolutionary process optimization to the intelligent automation market. Go beyond simple automation by deploying powerful AI-driven applications which leverage predictive analytics, decisioning, natural language processing, and event-processing.
Operational Excellence
Pega Process Fabric Demo
Video duration: 02:19
Subtitles available
Captions available
Captions available

Pega Process Fabric

Simplify work with Pega Process Fabric™. Unify Pega apps and processes into one seamless experience, boost productivity, and delight customers.
Operational Excellence
Pega Platform Overview
Video duration: 03:13
Subtitles available
Captions available
Captions available

Platform Overview

Meet rising expectations with Pega Platform: the unified solution for seamless, end-to-end automation. Orchestrate workflows, empower employees, and delight customers, shifting from silos to streamlined operations and achieving a future of autonomous efficiency.
Enterprise Modernization
Operational Excellence
Pega GenAI Analyze Demo
Video duration: 01:10

Pega GenAI Analyze

Turn questions into actionable insights with Pega GenAI Analyze™. Use natural language to uncover context-rich reports and summaries that inspire impactful decisions. Empower every team to drive better outcomes, faster.
Customer Service
Operational Excellence
Sales Effectiveness
Pega GenAI Coach Demo
Video duration: 00:27

Pega GenAI Coach

Empower every employee to excel with Pega GenAI Coach™. Unlock insights, eliminate blockers, and accelerate outcomes—safely and securely.
Operational Excellence
1to1 Customer Engagement - Gingers Journey
Video duration: 01:41

Pega Next-Best-Action Advisor

Next-Best-Action Advisor takes real-time decisions from Pega Customer Decision Hub and brings them to life as offer, retention, and service recommendations for agents.
Customer Engagement
Pega Next-Best-Action Advisor Demo
Video duration: 01:46

Pega Next-Best-Action Designer

Monitor, design, and control your one-to-one customer engagement strategies – all from inside Pega Customer Decision Hub™ – with best practices and guardrails built into the software.
Customer Engagement
Pega Voice AI Demo
Video duration: 03:15

Pega Conversational AI

Empower your agents to focus more on the customer, not repetitive tasks and side work. Conversational AI analyzes customer text and speech in real time to provide agents with contextual guidance, while automating manual work during live interactions.
Customer Service
Pega Process Mining Demo
Video duration: 03:08

Pega Process Mining

Pega Process Mining uncovers inefficiencies to help businesses optimize and automate. Seamlessly integrated with the Pega Platform, it’s easy to implement, built for business users, and scales across enterprises.
Enterprise Modernization
Operational Excellence
Pega GenAI Blueprint Demo
Video duration: 00:23

Pega GenAI Blueprint

Transform your business faster with Pega GenAI Blueprint™. See how AI leverages industry best practices and legacy knowledge to design optimized workflows instantly. Collaborate across business and IT to bring apps to life in minutes.
Operational Excellence
Pega GenAI Knowledge Buddy Demo
Video duration: 00:33

Pega GenAI Knowledge Buddy Overview

Meet Pega GenAI Knowledge Buddy™—your enterprise’s ultimate AI-powered assistant. Unlock knowledge trapped in documents, sites, and systems to deliver fast, accurate answers. Empower customers and boost employee productivity, turning insights into action.
Customer Service
Operational Excellence

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