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Privacy & Security

Protecting your information is our top priority. We invest heavily in our comprehensive data privacy and security program, which is designed to keep your data secure while providing you with choice and transparency. Read our privacy notice for information on how we manage your personal data.

"With more than 30 years of experience working with the world’s most respected brands, Pega understands the importance of security. This experience extends to Pega’s products and services that enable Pega to establish long-term partnerships with customers that are built on trust and transparency.”

Privacy and Security Resources

Data Processing Addendum

A signed version of our Data Processing Addendum is available for our clients to download and execute by following the instructions in the document.

Data Processing Addendum

International Data Transfer

When transferring personal data outside of the European Economic Area Pega will ensure that personal data is transferred and processed securely in a manner which provides a degree of protection similar to the EU. For any such transfer Pega relies on lawful mechanisms such as Standard Contractual Clauses and appropriate additional safeguards.

Data Privacy Framework

Pega Subprocessor Information

A list of Pega Subprocessors who process Client Personal Data for Subscription Services is available at the link below.

Subprocessor Information


We want you to have the best experience possible on our digital channels, so we may collect certain technical information from your computer or mobile device when you interact with a Pega website. This information allows us to recognize you so that we can personalize your experience and the way we engage with you. Our preference center allows you to manage your email preferences, edit your contact information and change how we process your information.

Preference Center

How Pega Can Support Your GDPR Strategy

Pega’s secure applications and services offer the tools and transparency needed to support a robust GDPR strategy. Our applications can help your business fast-track GDPR compliance with closed-loop preference management, dynamic case management, AI controls, and ironclad orchestration. Find out how Pega can empower your business for GDPR success.


Trust Center

The Strategy and Tools to Handle GDPR

Find out how to set a real GDPR strategy to empower your business for success.

GDPR compliance

White Paper

Taking on GDPR

Learn about the implications of GDPR on your marketing, sales, and customer service interactions.



7 Steps to GDPR Success

Explore the core actions and system capabilities essential for organizations to support GDPR.

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