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Privacy & Security

Protecting your information is our top priority. We invest heavily in our comprehensive data privacy and security program, which is designed to keep your data secure while providing you with choice and transparency. Read our privacy notice for information on how we manage your personal data.

"With more than 30 years of experience working with the world’s most respected brands, Pega understands the importance of security. This experience extends to Pega’s products and services that enable Pega to establish long-term partnerships with customers that are built on trust and transparency.”

Alan Trefler Founder and CEO

Privacy and Security Resources

Data Processing Addendum

A signed version of our Data Processing Addendum is available for our clients to download and execute by following the instructions in the document.

Data Processing Addendum

International Data Transfer

Pega complies with the EU-U.S. Privacy Shield Framework and Swiss-U.S. Privacy Shield Framework for protecting personal data transferred from the EU and Switzerland. We may also enter into Standard Contractual Clauses for international transfers of data.

Privacy Shield Certificate

Pega Subprocessor Information

A list of Pega subprocessors we use to provide Pega products and services is available at the link below.

Subprocessor Information

 

We want you to have the best experience possible on our digital channels, so we may collect certain technical information from your computer or mobile device when you interact with a Pega website. This information allows us to recognize you so that we can personalize your experience and the way we engage with you. Our preference center allows you to manage your email preferences, edit your contact information and change how we process your information.

Preference Center

How Pega Can Support Your GDPR Strategy


Pega’s secure applications and services offer the tools and transparency needed to support a robust GDPR strategy. Our applications can help your business fast-track GDPR compliance with closed-loop preference management, dynamic case management, AI controls, and ironclad orchestration. Find out how Pega can empower your business for GDPR success.

GDPR

Trust Center

The Strategy and Tools to Handle GDPR

Find out how to set a real GDPR strategy to empower your business for success.

Learn more
GDPR compliance

White Paper

Taking on GDPR

Learn about the implications of GDPR on your marketing, sales, and customer service interactions.

Get the white paper
GDPR

Article

7 Steps to GDPR Success

Explore the core actions and system capabilities essential for organizations to support GDPR.

Read the article