Privacy & Security

Pega is committed to ensuring data privacy and security for our clients, subscribers, and website visitors. Our comprehensive data privacy and security program ensures compliance with global regulations like GDPR to provide our audiences with choice and transparency.

"With more than 30 years of experience working with the world’s most respected brands, Pega understands the importance of security. This experience extends to Pega’s products and services that enable Pega to establish long-term partnerships with customers that are built on trust and transparency.”

How Pega Safeguards Privacy

Security and Privacy

Protecting your information is our top priority. We maintain administrative, technical, and physical safeguards to secure data collected in digital channels.  We also invest heavily in operational processes to protect your data.

International Data Transfer

Pega complies with the EU-U.S. Privacy Shield Framework and Swiss-U.S. Privacy Shield Framework for protecting personal data transferred from the EU and Switzerland.

Information Disclosure

We will not sell, rent, or lease information that can personally identify you to others. The information we collect in digital channels may be shared with third parties who keep the information confidential.


We want you to have the best experience possible on our digital channels, so we may collect certain technical information from your computer or mobile device when you interact with a Pega website. This information allows us to recognize you so that we can personalize your experience and the way we engage with you. Our preference center allows you to manage your email preferences, edit your contact information and change how we process your information.

Preference Center

How Pega Can Support Your GDPR Strategy

Pega’s secure applications and services offer the tools and transparency needed to support a robust GDPR strategy. Our applications can help your business fast-track GDPR compliance with closed-loop preference management, dynamic case management, AI controls, and ironclad orchestration. Find out how Pega can empower your business for GDPR success.


Trust Center

The Strategy and Tools to Handle GDPR

Find out how to set a real GDPR strategy to empower your business for success.

GDPR compliance

White Paper

Taking on GDPR

Learn about the implications of GDPR on your marketing, sales, and customer service interactions.



7 Steps to GDPR Success

Explore the core actions and system capabilities essential for organizations to support GDPR.