Modernize federal agencies with Pega Government Platform

Bring legacy systems up to speed – quickly and securely

Rethink how work gets done. Innovate without disrupting operations and systems. Rapidly build automated applications, from the center-out.

Featured customers

Decreasing costs and streamlining systems at U.S. Dept. of Veterans Affairs

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A new multichannel mobile system for U.S. Census Bureau field staff

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How the FBI automates and optimizes processes and experiences

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Enterprise modernization

Tackle backlogs. Meet increased citizen expectations. Uncover cost savings.

By applying AI and automation to complex back-office processes and front-end systems, federal agencies can quickly increase end-to-end operational efficiency and control – without disruption. Scale solutions by reusing common assets, and instantly align teams on app and workflow design.

Investigative case management

Orchestrate complex investigations

Rapidly deploy enterprise AI assistants to seamlessly, securely connect existing systems and knowledge bases. Give investigators data-driven knowledge and insights to inform efficient decisioning, in real time. Maximize visibility and control with analytics and reporting – all while maintaining transparency and auditability.

Grants management

Improve efficiency, visibility, and compliance across the grants lifecycle

Wrap and renew legacy applications without breaking current, necessary workflows. Use responsible AI for insights that drive faster decisioning – retaining visibility and  maintaining compliance at every step. Bring administrators and IT together in one collaborative environment to ensure accountability, without increasing complexity.

Digital citizen service

Deliver exceptional service experiences

Best-in-class responsible GenAI turns constituents’ channels of choice into personalized self-service portals. AI assistants autonomously spot and resolve exceptions, and empower agents with knowledge, insights, and content for optimal resolutions, in real time.

Recruiting & onboarding

Improve hiring and onboarding with modernized human resources processes

Attract the best talent with modern employee journeys. Leverage existing technology for more effective hiring, onboarding, and retention. Gain end-to-end visibility, while protecting sensitive data, using advanced AI decisioning.