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Pega webinars

From research and insights to demos and best practices, our webinars deliver the knowledge you need, fast. See what's next or watch one on-demand.

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Live Webinar | August 16, 2022

Taking a First-Party Approach to CX after Data Deprecation

Join our webinar to learn how to Improve customer engagement on paid channels.

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Webinar Series | April 6, 2022 to September 7, 2022

Humanize Your Customer Engagement with AI

Learn how Pega’s AI and real-time decisioning work to enable personalized customer experiences.

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Webinar Series | Bi-Monthly on Thursdays

Building better workflows with low code

Register for one or both of our webinars and see how to use a low-code platform to connect and streamline processes.

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Webinar Series | April 13, 2022 to December 6, 2022

Time to change: A customer service series

Take a fresh look at how you can – and should – revolutionize your customer service strategies.

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Webinar | On-demand

Designed for Digital: Your Transformation Roadmap

Join MIT digital transformation researcher and co-author of “Designed for Digital,” Jeanne Ross as well as Pega’s chief technology officer, Don Schuerman, for an in-depth look at how you can begin architecting your business for sustained success.

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Webinar | On-demand

Future of Marketing: Challenging the Status Quo

Watch this virtual event packed with insightful speakers. Hear from experts like Piyush Vakil, Consulting Director and David Steuer, Managing Director from Accenture; Curig Johnston, Base Value Management and Personalization Leader at BT; and Liz Miller, Vice President and Principal Analyst at Constellation Research.

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Webinar | On-demand

Amplify Customer Self-Service with AI and Automation

Join Pega Senior Product Marketing Manager Ismath Mohideen and CX Evangelist James Dodkins and discover strategies to offer effective self-service, on any channel.

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Webinar | On-demand

Digital end-to-end processes made simple

Hear from T-Systems why end-to-end digitization of the administration does not have to be complicated and how it can be implemented at high speed within days. The Bavarian Ministry of Economic Affairs provides the exciting corresponding success story right away.

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Webinar | On-demand

Agile Marketing with Next Best Experience

In this webinar, Matthew Camuso and Mark Davies of Pega, and Joseph Madigan of Bank of Ireland discuss how AI-powered solutions can address roadblocks and opportunities like evolving customer expectations, data privacy regulations, obsolete campaign-based marketing, and more.

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Webinar | On-demand

Hyperpersonalization - How customers become your fans!

Learn how you decisively improve your sales, marketing, and customer service with the help of hyperpersonalization: Increase customer loyalty, identify customer needs in real time and improve customer service through process optimization and automation.

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Webinar | On-demand

Vodafone: The Future of Procurement

Vodafone is creating the future of procurement to free up capacity in their commercial teams to devote more time to value-adding activities. Listen to Vodafone’s Sabih Rozales and Pega’s Kevin Billings.

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Webinar | On-demand

The Future of IT

The pandemic accelerated digital transformation at enterprises – forcing IT teams to implement and scale technologies they weren’t planning to deploy for several years. It’s time to look beyond the immediate impact of the pandemic on IT and understand how digital transformation will shift the IT function in the coming years.

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Webinar | On-demand

Transforming the Contact Center with Conversational AI

Customer service agents are already tackling the most complex customer issues. It’s time to improve the agent experience by adopting an AI-powered customer service strategy. Conversational AI, including Voice and Messaging AI, is a co-pilot to make every agent your best agent – to save time and exceed customer expectations.

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Webinar | On-demand

Transformation of the Clinical Trials Ecosystem

Perspectives from healthcare providers and life science organizations.

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Webinar | On-demand

Always-On Marketing

In this webinar, we’ll compare traditional marketing tactics like campaigns, segmentation, targeting, and optimization with their more progressive, real-time counterparts.

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Webinar | On-demand

Understanding the Impact of Cloud on Modernization

Watch this webinar featuring Forrester VP and Research Director, Chris Gardner

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Webinar | On-demand

Streamlining Risk Mitigation

In this webcast discussion, join GovExec and Pega as we speak with experts in the fields of IT modernization and RPA.

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Webinar | On-demand

Pega Demo: Digitizing Order Management From End to End

Watch a live demo to see how Pega’s agile technology wraps around legacy ERPs to make them run better.

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Webinar | On-demand

A low-code approach to enterprise modernization

Learn how Pega's center out architecture and low-code technology mean you never have to choose between speed and scale.

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Webinar | On-demand

Lessons Learned: Enterprise Modernization at TE Connectivity

Learn how TE Connectivity underwent an enterprise modernization – streamlining and improving processes, consolidating legacy systems, and reducing user interfaces.

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