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The World’s Top Insurers Transform Their Business with Pega

“[Pega] prompts that next best action. It gives someone, as a manager, an opportunity to sit down and speak with a specific agent on an opportunity that may be right there in front of them.”

Larik Hall | Chief Distribution Officer, AIG Japan
Watch the video (4:02)

Today, seven of the Top 10 global insurers use Pega. These industry leaders are using Pega solutions to improve customer service and marketing, grow sales distribution and streamline underwriting and claims.

Pega helps insurers move faster to harness the power of data and drive profitable growth.

Transform Distribution Management
Pega helped AIG increase the efficiency and effectiveness of its production channels with an intuitive, state-of-the-art portal for sales and service. Watch the video
Deliver a Superior Customer Experience
Pega is helping The Hanover become a customer- and agent-centric organization by breaking down internal silos and delivering a more efficient, personalized customer policyholder experience. Watch the video

Our Products

Property & Casualty Applications
Pega helps leading insurance carriers address customer needs while also increasing profits, decreasing expense ratios and mitigating risk.

 

Deliver a personalized experience with

Pega Customer Service for Insurance

 

Ensure the right offer at the right time with

Pega Marketing for Insurance

 

Boost agent productivity with

Pega Distribution Management for Insurance

 

Improve win rates and portfolio management with

Pega Commercial Lines Underwriting for Insurance

 

Increase adjuster consistency and responsiveness with

Pega Claims for Insurance

 

Life Insurance Applications
Pega helps leading life insurers deliver more personalized engagement – improving retention and driving sales.

 

Improve responsiveness and personalize engagement with

Pega Customer Service for Insurance

 

Translate data into profitable customer offers with

Pega Marketing for Insurance

 

Transform your distribution channel with

Pega Distribution Management for Insurance

 

Improve consistency and portfolio profitability with

Pega Group Benefits Underwriting for Insurance

 

Address customer needs and empower adjusters with

Pega Claims for Insurance

 

 

Events & Webinars

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On-Demand
Webinar

Pega Customer Service for Insurance Webinar

Today, leading insurers realize that to grow profitably, they need to delight their customers with great service. Pega Customer Service for Insurance lets insurers empower their customer service representatives with clear, guided actions to address and anticipate customer needs.
Watch now

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On-Demand
Webinar

Group Benefits Underwriting – Overview and Demo

Watch this webinar to view how Pega Underwriting for Insurance delivers for leading insurers. See customer trends that are driving transformation in underwriting and how Pega is addressing these marketplace needs.
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News & Media Coverage

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Article

Insurance Implications of the Autonomous Auto Market

In this Claims magazine byline, read the latest insights from Pega’s Tom King on the challenges and opportunities facing insurers as the autonomous auto market becomes a reality.

Read the article

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Article

Insurance Innovation Reporter: Hanover Insurance Improves Customer Experience with Pega

Learn how Hanover Insurance is revolutionizing its customer experience with Pega. The Hanover is developing an agent- and customer-centric approach to insurance with its Platinum Experience Service.

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Article

Who Will Pay for the Ethics of a Self-Driving Car?

Blog highlighting the emerging issues related to self-driving cars and insurer liability.

Read our blog post

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Article

What Makes for a Successful Insurance CRM implementation?

Recent interest in Customer Relationship Management (CRM) technology by insurers has increased tremendously. Learn more about the evolution of CRM.

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Article

What Insurance Carriers Can Learn from Fantasy Football

Learn how the evolving role of the insurance underwriter has broader implications for underwriters and insurers.

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Article

What Exactly is Case Management?

A pithy overview on the intricacies of case management and why it is revolutionizing customer service for insurers.

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