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Transform, automate, and personalize insurance, end to end

Unlock profitable growth at scale with a workflow and AI decisioning platform that’s built for insurance.

Supercharge your systems to deliver the type of modern experiences your customers expect.

Apply intelligence to your intake and triage processes. Arm underwriters with the data they need to be productive and efficient.

Nurture and grow your book with experiences that are personalized to each client using real-time data insights.

Provide seamless omnichannel experiences that power automation and personalization across the policy lifecycle.

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Automate the insured journey while maximizing ROI, like Sun Life Financial

Insurer's claims business processes are prone to error, requiring costly staff training to master an intricate system of screens. Pega’s Robotic Desktop Automation helps drive adoption of automation within customer journeys, reduces claims handling time, and improves customer experience all around.

“We’re saving about 33 minutes per case. We’re also saving about 91% on the complex and 99% on the standard cases.”

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