Industry - Top Level - Insurance
The World’s Top Insurers Transform Their Business with Pega
“[Pega] prompts that next best action. It gives someone, as a manager, an opportunity to sit down and speak with a specific agent on an opportunity that may be right there in front of them.”
Larik Hall | Chief Distribution Officer, AIG Japan
Watch the video (4:02)
Today, seven of the Top 10 global insurers use Pega. These industry leaders are using Pega solutions to improve customer service and marketing, grow sales distribution and streamline underwriting and claims.
Pega helps insurers move faster to harness the power of data and drive profitable growth.
- Transform Distribution Management
- Pega helped AIG increase the efficiency and effectiveness of its production channels with an intuitive, state-of-the-art portal for sales and service. Watch the video
- Deliver a Superior Customer Experience
- Pega is helping The Hanover become a customer- and agent-centric organization by breaking down internal silos and delivering a more efficient, personalized customer policyholder experience. Watch the video
Events & Webinars
Pega Customer Service for Insurance Webinar
Today, leading insurers realize that to grow profitably, they need to delight their customers with great service. Pega Customer Service for Insurance lets insurers empower their customer service representatives with clear, guided actions to address and anticipate customer needs.
Group Benefits Underwriting – Overview and Demo
Watch this webinar to view how Pega Underwriting for Insurance delivers for leading insurers. See customer trends that are driving transformation in underwriting and how Pega is addressing these marketplace needs.
News & Media Coverage
Insurance Implications of the Autonomous Auto Market
In this Claims magazine byline, read the latest insights from Pega’s Tom King on the challenges and opportunities facing insurers as the autonomous auto market becomes a reality.
Insurance Innovation Reporter: Hanover Insurance Improves Customer Experience with Pega
Learn how Hanover Insurance is revolutionizing its customer experience with Pega. The Hanover is developing an agent- and customer-centric approach to insurance with its Platinum Experience Service.
What Makes for a Successful Insurance CRM implementation?
Recent interest in Customer Relationship Management (CRM) technology by insurers has increased tremendously. Learn more about the evolution of CRM.