Today’s insurers face unprecedented challenges to profitable growth – higher customer expectations, Insurtech competition, and the challenges of digital transformation.
Pega helps insurers achieve growth by delivering software solutions that improve customer acquisition and retention, enhance sales distribution, and streamline underwriting to drive better risk selection.
Our Solutions
A unified insurance CRM provides the insights to guide an improved customer journey.
Ensure right offer at the right time with
Pega Marketing Automation
Deliver a personalized experience with
Pega Customer Service Automation
Boost agent productivity with
Pega Sales AutomationPega helps leading life insurers deliver more personalized engagement – improving retention and driving sales.
Improve win rates and portfolio management with
Pega Underwriting Automation
Increase adjuster consistency and responsiveness with
Pega Claims Automation
Accelerate automation of high volume, repetitive tasks with
Pega Robotic Desktop and Process Automation
Events & Webinars
PegaWorld 2017: Mark Your Calendar (June 4-7)
Geared towards different industries, products, and a host of hot topics, PegaWorld has something for everyone. Check out 2017's sessions, and don’t forget to register!
Learn more
Pega Customer Service for Insurance Webinar
Today, leading insurers realize that to grow profitably, they need to delight their customers with great service. Pega Customer Service for Insurance lets insurers empower their customer service representatives with clear, guided actions to address and anticipate customer needs.
Watch nowGroup Benefits Underwriting – Overview and Demo
Watch this webinar to view how Pega Underwriting for Insurance delivers for leading insurers. See customer trends that are driving transformation in underwriting and how Pega is addressing these marketplace needs.
Watch now
News & Media Coverage
Insurance in the Age of IoT
The Internet of Things (IoT) is fundamentally changing insurance. Leading insurers are realizing the potential of data and actionable insights to reduce the severity and instance of claims.
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True Insurance Transformation Requires AI
This byline in ITA Pro by Pega's Tom King, highlights the importance of insurers focusing on the right levers for true digital transformation.
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Insurance Implications of the Autonomous Auto Market
In this Claims magazine byline, read the latest insights from Pega’s Tom King on the challenges and opportunities facing insurers as the autonomous auto market becomes a reality.
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Insurance Innovation Reporter: Hanover Insurance Improves Customer Experience with Pega
Learn how Hanover Insurance is revolutionizing its customer experience with Pega.
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Who Will Pay for the Ethics of a Self-Driving Car?
Blog highlighting the emerging issues related to self-driving cars and insurer liability.
Read our blog post
What Makes for a Successful Insurance CRM implementation?
Recent interest in Customer Relationship Management (CRM) technology by insurers has increased tremendously. Learn more about the evolution of CRM.
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What Insurance Carriers Can Learn from Fantasy Football
Learn how the evolving role of the insurance underwriter has broader implications for underwriters and insurers.
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