Customer Engagement

"Creating a compelling experience encourages customers to interact, purchase, and stay engaged with us over the long-term."

Jo Allen, Business Lead, Next Generation Decisioning

Customer Service

"Our customers can reach us through chat, phone, or any channel they choose—and that's a game changer for us."

Phil DeGuzman, Business Technologist, Global Service Logistics and Operations

Sales Effectiveness

"The tool gives agents the opportunity to focus on the customers. We've just seen incredible results."

Matthew Wehrly, Corporate Vice President

Operational Excellence

"What really excites me about Pega is the fact that you can build for today, but design for tomorrow."

Jason Little, SVP of Digital, Architecture and IT Strategy

Who is Pega?

Pega is #1 in software for customer engagement and digital process automation.

We’ve brought together customer engagement and digital process automation in one unified portfolio, powered by our no-code platform.

For the 9th consecutive year, Pega is named a Leader in the CRM Customer Engagement Center MQ.

Anthem uses Pega Customer Service to drive a frictionless customer experience.

The next generation of Pega software opens up a whole new universe of possibilities.

About Pegasystems