Upcoming events
From virtual interactive events to online conversations, mark your calendar and join us for transformative insights.
Live Webinar | February 09, 2021
Top Strategies for Customer Service Transformation with AI and Automation
Join our webinar to learn how to rework your approach to customer service.
Live Webinar | February 16, 2021
Designed for Digital: Iterating Innovation
Join MIT CISR for a look at how digital technology can transform your customer offerings during this can’t-miss virtual workshop.
Webinar | On-demand
What's Next for Tech?
Watch this webinar to discover what the future holds and how some of the most cutting-edge technologies will drastically impact the way we work, execute processes, and manage our daily lives.
Webinar | On-demand
Designing the Future of Work
Join Clay Richardson, Chief Excelerator at Digital FastForward, and Don Schuerman, Pega CTO & VP of Product Strategy, as they discuss designing the future of work.
Webinar | On-demand
UBS Card Center: A new dimension in Dispute Handling
Hear from UBS Card Center, a major credit card issuer in Switzerland, how they teamed up with their implementation partner Cognizant to concept and introduce this solution internally and the reason for their nomination in an international innovation competition.
Webinar | On-demand
Creating a Covid-19 payment plan in weeks
Designed and built within weeks on Pega Customer Service™ by our Pega gold partner Aaseya, hear from StepChange about how they accomplished this feat.
Webinar | On-demand
How Vermont Used Cloud to Transform Professional Licensing
During this webinar, OPR Director Lauren Hibbert shares how her organization replaced outdated legacy technology with a flexible and scalable licensing platform.
Webinar | On-demand
Low-code and Agility (French)
During this webinar, our experts will show how low-code can provide new collaboration, design and deployment tools for IT and business users.
Webinar | On-demand
The Future of Work: New Perspectives on Disruption & Transformation
We all know that technology is transforming the future of work – and the savviest enterprises are adopting new technology to help adapt quickly in times of adversity.
Webinar | On-demand
Design Thinking as Innovation Accelerator - DAK focuses on agility (German speaking)
DAK-Gesundheit, one of Germany's leading health insurance companies, relies on Design Thinking in order to be able to react faster and more agile to the dynamic demands of a fast-moving world. The Design Thinking approach enables DAK to solve business problems or make changes quick to achieve maximum impact.
Webinar | On-demand
What is the ROI of RTIM?
In this session hosted by Pega, featuring Forrester VP and Principal Analyst Rusty Warner, you will learn why four companies across banking, communications, insurance, & healthcare decided to invest in next best action.
Webinar | On-demand
1:1 or Bust: The Five Principles of Personalization
You know what customers want, right? It’s easy. Personalized interactions, quick access to relevant information, products that fit like a glove, and seamless end-to-end service. But personalization is never simple – it’s a complex concept with a million interpretations. Let's get back on track.
Webinar | On-demand
The Four Cornerstones of Responsible AI
While the potential benefits of AI are staggering, so are the risks. Enterprises are implementing AI faster and faster to outpace competitors, protect revenue streams, and build higher-value relationships. But without a structure in place to enforce AI accountability and proactively address problems, reputation and bottom line could potentially collapse overnight.
Webinar | On-demand
Achieving Competitive Advantage Through Operational Excellence In Client Lifecycle Management
Watch this on-demand webinar to hear why Wealth Management and Asset Management firms must accelerate their adoption of new technologies for continued success in “the next new normal.”
Webinar | On-demand
Rabobank’s Journey Towards Digital Transformation
Many organizations across all industries have pressing questions around how to approach digital business transformation in order to become future-ready.
Webinar | On-demand
Ferring: The Journey Toward Product Launch Excellence
Hear from Ferring Pharmaceuticals, a globally recognised biopharma company, on how they tackled this challenge head on through their Launch Excellence mindset, coupled with a common collaboration platform built on Pega.
Webinar | On-demand
MIT CISR: The Four Pathways to Digital Business Transformation
The ability to be agile, flexible, and resilient is top of mind for leaders across industries – but approaching digital transformation and measuring its success isn’t easy when the future is uncertain.
Webinar | On-demand
Low Code: Business Impacts & Opportunities
Join our guest speaker from Forrester, John Rymer, as he shares the benefits and how they can be used to democratize enterprise-scale application development.
Webinar | On-demand
Automation and the Future of Work with Hybrid RPA
Hear about hybrid RPA and the evolving digital workforce from our guest speaker and Forrester’s VP, Principal Analyst and Work Futurist, J.P. Gownde.
Webinar | On-demand
Commonwealth Bank of Australia: Supporting Customers Through Crises
Learn how through leveraging the CEE, CBA has been able to inform its customers in real-time of the support options and information available, to help them get back on top of their finances or adjust to a new situation.