Events and more
From virtual interactive events to online conversations, see how we're bringing transformative insights to life.
Flagship Virtual Event
PegaWorld iNspire replays
Catch up on all the keynotes, breakout sessions, and more from our flagship virtual tech event.
Live Webinar | June 15, 2021
Building a Future-Ready Workforce
Building a future-ready workforce? Join MIT CISR for a special webinar on how – and why – you need to future-proof your way of working.
Live Webinar | June 23, 2021
Navigating Complexity in a Personalized World
Join Swedbank as they share their journey of creating customer-centric experiences in all channels, at all times.
Live Webinar | June 29, 2021
Customer Service Insights for 2021 and Beyond
Learn what matters most to customers and businesses – as well as what’s at stake when service falls short.
Webinar Series | Weekly on Thursdays
Go low code, the right way
Join an interactive session to see how low code unlocks the power of intelligent automation
Webinar | On-demand
What is Real-Time Decisioning?
But what is real time, exactly? Watch our webinar featuring Forrester Vice President and Principal Analyst, Rusty Warner to learn.
Webinar | On-demand
What's Next in Aftermarket Services?
To provide customers with superior aftermarket services now – and provide agility for new revenue streams in the not-to-distant future – automakers and industrial manufacturers must embrace innovation and leading-edge technology. The results will be happy and loyal customers and improved business metrics like revenue and profitability.
Webinar | On-demand
Boehringer & TCS Transform a Global Pricing Solution
Boehringer selected Pega and turned to Tata Consultancy Services for the implementation. The results? Increased data accuracy, enhanced analytics, and improved user experience for more than 300 global users.
Webinar | On-demand
Designed for Digital: Iterating Innovation
During this interactive workshop, digital transformation experts Martin Mocker and Leslie Owens of MIT Sloan Center for Information Systems Research (MIT CISR) along with Philips EVP & Head of Global Services and Solutions, Conrad Smits, discuss how iterating innovation brings consistent value to your organization – and your customers.
Webinar | On-demand
What's Next for Tech?
Discover how some of the most cutting-edge technologies will drastically impact the way we work, execute processes, and manage our daily lives.
Webinar | On-demand
Designing the Future of Work
Join Clay Richardson, Chief Excelerator at Digital FastForward, and Don Schuerman, Pega CTO & VP of Product Strategy, as they discuss designing the future of work.
Webinar | On-demand
UBS Card Center: A new dimension in Dispute Handling
Hear from UBS Card Center, a major credit card issuer in Switzerland, how they teamed up with their implementation partner Cognizant to concept and introduce this solution internally and the reason for their nomination in an international innovation competition.
Webinar | On-demand
Creating a Covid-19 payment plan in weeks
Designed and built within weeks on Pega Customer Service™ by our Pega gold partner Aaseya, hear from StepChange about how they accomplished this feat.
Webinar | On-demand
How Vermont Used Cloud to Transform Professional Licensing
During this webinar, OPR Director Lauren Hibbert shares how her organization replaced outdated legacy technology with a flexible and scalable licensing platform.
Webinar | On-demand
Low-code and Agility (French)
During this webinar, our experts will show how low-code can provide new collaboration, design and deployment tools for IT and business users.
Webinar | On-demand
The Future of Work: New Perspectives on Disruption & Transformation
We all know that technology is transforming the future of work – and the savviest enterprises are adopting new technology to help adapt quickly in times of adversity.
Webinar | On-demand
Design Thinking as Innovation Accelerator - DAK focuses on agility (German speaking)
DAK-Gesundheit, one of Germany's leading health insurance companies, relies on Design Thinking in order to be able to react faster and more agile to the dynamic demands of a fast-moving world. The Design Thinking approach enables DAK to solve business problems or make changes quick to achieve maximum impact.
Webinar | On-demand
What is the ROI of RTIM?
In this session hosted by Pega, featuring Forrester VP and Principal Analyst Rusty Warner, you will learn why four companies across banking, communications, insurance, & healthcare decided to invest in next best action.
Webinar | On-demand
1:1 or Bust: The Five Principles of Personalization
You know what customers want, right? It’s easy. Personalized interactions, quick access to relevant information, products that fit like a glove, and seamless end-to-end service. But personalization is never simple – it’s a complex concept with a million interpretations. Let's get back on track.
Webinar | On-demand
The Four Cornerstones of Responsible AI
There’s an obligation on the part of every enterprise to develop and maintain their AI in a responsible manner.