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Events and more

From virtual interactive events to online conversations, see how we're bringing transformative insights to life.

PegaWorld iNspire 2021

Flagship Virtual Event

PegaWorld iNspire replays

Catch up on all the keynotes, breakout sessions, and more from our flagship virtual tech event.

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Live Webinar | June 15, 2021

Building a Future-Ready Workforce

Building a future-ready workforce? Join MIT CISR for a special webinar on how – and why – you need to future-proof your way of working.

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Live Webinar | June 23, 2021

Navigating Complexity in a Personalized World

Join Swedbank as they share their journey of creating customer-centric experiences in all channels, at all times.

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Register now

Live Webinar | June 29, 2021

Customer Service Insights for 2021 and Beyond

Learn what matters most to customers and businesses – as well as what’s at stake when service falls short.

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Webinar Series | Weekly on Thursdays

Go low code, the right way

Join an interactive session to see how low code unlocks the power of intelligent automation

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Webinar | On-demand

What is Real-Time Decisioning?

But what is real time, exactly? Watch our webinar featuring Forrester Vice President and Principal Analyst, Rusty Warner to learn.

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Webinar | On-demand

What's Next in Aftermarket Services?

To provide customers with superior aftermarket services now – and provide agility for new revenue streams in the not-to-distant future – automakers and industrial manufacturers must embrace innovation and leading-edge technology. The results will be happy and loyal customers and improved business metrics like revenue and profitability.

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Webinar | On-demand

Boehringer & TCS Transform a Global Pricing Solution

Boehringer selected Pega and turned to Tata Consultancy Services for the implementation. The results? Increased data accuracy, enhanced analytics, and improved user experience for more than 300 global users.

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Webinar | On-demand

Designed for Digital: Iterating Innovation

During this interactive workshop, digital transformation experts Martin Mocker and Leslie Owens of MIT Sloan Center for Information Systems Research (MIT CISR) along with Philips EVP & Head of Global Services and Solutions, Conrad Smits, discuss how iterating innovation brings consistent value to your organization – and your customers.

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Webinar | On-demand

What's Next for Tech?

Discover how some of the most cutting-edge technologies will drastically impact the way we work, execute processes, and manage our daily lives.

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Webinar | On-demand

Designing the Future of Work

Join Clay Richardson, Chief Excelerator at Digital FastForward, and Don Schuerman, Pega CTO & VP of Product Strategy, as they discuss designing the future of work.

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Webinar | On-demand

UBS Card Center: A new dimension in Dispute Handling

Hear from UBS Card Center, a major credit card issuer in Switzerland, how they teamed up with their implementation partner Cognizant to concept and introduce this solution internally and the reason for their nomination in an international innovation competition.

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Webinar | On-demand

Creating a Covid-19 payment plan in weeks

Designed and built within weeks on Pega Customer Service™ by our Pega gold partner Aaseya, hear from StepChange about how they accomplished this feat.

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Webinar | On-demand

How Vermont Used Cloud to Transform Professional Licensing

During this webinar, OPR Director Lauren Hibbert shares how her organization replaced outdated legacy technology with a flexible and scalable licensing platform.

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Webinar | On-demand

Low-code and Agility (French)

During this webinar, our experts will show how low-code can provide new collaboration, design and deployment tools for IT and business users.

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Webinar | On-demand

The Future of Work: New Perspectives on Disruption & Transformation

We all know that technology is transforming the future of work – and the savviest enterprises are adopting new technology to help adapt quickly in times of adversity.

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Webinar | On-demand

Design Thinking as Innovation Accelerator - DAK focuses on agility (German speaking)

DAK-Gesundheit, one of Germany's leading health insurance companies, relies on Design Thinking in order to be able to react faster and more agile to the dynamic demands of a fast-moving world. The Design Thinking approach enables DAK to solve business problems or make changes quick to achieve maximum impact.

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Webinar | On-demand

What is the ROI of RTIM?

In this session hosted by Pega, featuring Forrester VP and Principal Analyst Rusty Warner, you will learn why four companies across banking, communications, insurance, & healthcare decided to invest in next best action.

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Webinar | On-demand

1:1 or Bust: The Five Principles of Personalization

You know what customers want, right? It’s easy. Personalized interactions, quick access to relevant information, products that fit like a glove, and seamless end-to-end service. But personalization is never simple – it’s a complex concept with a million interpretations. Let's get back on track.

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Webinar | On-demand

The Four Cornerstones of Responsible AI

There’s an obligation on the part of every enterprise to develop and maintain their AI in a responsible manner.

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Webinar | On-demand

Achieving Competitive Advantage Through Operational Excellence In Client Lifecycle Management

Watch this on-demand webinar to hear why Wealth Management and Asset Management firms must accelerate their adoption of new technologies for continued success in “the next new normal.”

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