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Upcoming events

From virtual interactive events to online conversations, mark your calendar and join us for transformative insights.

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Live Webinar | December 9, 2020

UBS Card Center: A new dimension in Dispute Handling

Learn how UBS's Dispute Scenario Manager contributes to achieving operational excellence in process execution.

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Register now

Live Webinar | December 15, 2020

Designing the Future of Work

Join our webinar to learn how major organizations are redesigning how they do work as they adapt to disruption.

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Webinar | On-demand

Creating a Covid-19 payment plan in weeks

Designed and built within weeks on Pega Customer Service™ by our Pega gold partner Aaseya, hear from StepChange about how they accomplished this feat.

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Webinar | On-demand

How Vermont Used Cloud to Transform Professional Licensing

During this webinar, OPR Director Lauren Hibbert shares how her organization replaced outdated legacy technology with a flexible and scalable licensing platform.

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Webinar | On-demand

Low-code and Agility (French)

During this webinar, our experts will show how low-code can provide new collaboration, design and deployment tools for IT and business users.

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Webinar | On-demand

The Future of Work: New Perspectives on Disruption & Transformation

We all know that technology is transforming the future of work – and the savviest enterprises are adopting new technology to help adapt quickly in times of adversity.

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Webinar | On-demand

Design Thinking as Innovation Accelerator - DAK focuses on agility (German speaking)

DAK-Gesundheit, one of Germany's leading health insurance companies, relies on Design Thinking in order to be able to react faster and more agile to the dynamic demands of a fast-moving world. The Design Thinking approach enables DAK to solve business problems or make changes quick to achieve maximum impact.

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Webinar | On-demand

What is the ROI of RTIM?

In this session hosted by Pega, featuring Forrester VP and Principal Analyst Rusty Warner, you will learn why four companies across banking, communications, insurance, & healthcare decided to invest in next best action.

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Webinar | On-demand

1:1 or Bust: The Five Principles of Personalization

You know what customers want, right? It’s easy. Personalized interactions, quick access to relevant information, products that fit like a glove, and seamless end-to-end service. But personalization is never simple – it’s a complex concept with a million interpretations. Let's get back on track.

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Webinar | On-demand

The Four Cornerstones of Responsible AI

While the potential benefits of AI are staggering, so are the risks. Enterprises are implementing AI faster and faster to outpace competitors, protect revenue streams, and build higher-value relationships. But without a structure in place to enforce AI accountability and proactively address problems, reputation and bottom line could potentially collapse overnight.

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Webinar | On-demand

Achieving Competitive Advantage Through Operational Excellence In Client Lifecycle Management

Watch this on-demand webinar to hear why Wealth Management and Asset Management firms must accelerate their adoption of new technologies for continued success in “the next new normal.”

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Webinar | On-demand

Rabobank’s Journey Towards Digital Transformation

Many organizations across all industries have pressing questions around how to approach digital business transformation in order to become future-ready.

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Webinar | On-demand

Ferring: The Journey Toward Product Launch Excellence

Hear from Ferring Pharmaceuticals, a globally recognised biopharma company, on how they tackled this challenge head on through their Launch Excellence mindset, coupled with a common collaboration platform built on Pega.

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Webinar | On-demand

MIT CISR: The Four Pathways to Digital Business Transformation

The ability to be agile, flexible, and resilient is top of mind for leaders across industries – but approaching digital transformation and measuring its success isn’t easy when the future is uncertain.

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Webinar | On-demand

Low Code: Business Impacts & Opportunities

Join our guest speaker from Forrester, John Rymer, as he shares the benefits and how they can be used to democratize enterprise-scale application development.

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Webinar | On-demand

Automation and the Future of Work with Hybrid RPA

Hear about hybrid RPA and the evolving digital workforce from our guest speaker and Forrester’s VP, Principal Analyst and Work Futurist, J.P. Gownde.

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Webinar | On-demand

Commonwealth Bank of Australia: Supporting Customers Through Crises

Learn how through leveraging the CEE, CBA has been able to inform its customers in real-time of the support options and information available, to help them get back on top of their finances or adjust to a new situation.

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Webinar | On-demand

Unified Messaging - Revolutionizing Your Digital Customer Care

Tune in to learn how to revolutionize your digital customer care.

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Webinar | On-demand

Transavia Airlines: Reducing Cost and Complexity

Hear how Transavia partnered with Pega and Accenture to take advantage of the downtime and automate their flight preparation process within a matter of weeks.

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Webinar | On-demand

Top Strategies For Customer Service Transformation With AI And Automation, Featuring Forrester

Watch this webinar, featuring Forrester Principal Analyst Kate Leggett, to understand how self-service is advancing.

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