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Pega AI powers decisioning that drives better outcomes

Deliver powerful cross-channel customer experiences every time.

Quickly resolve service issues with contextual AI that understands intent and drives satisfaction.

Boost operational efficiency and effectiveness with self-optimizing workflows.


Pega named a Leader in The Forrester Wave™: Real-Time Interaction Management, Q2 2022

See why “Pegasystems sets the gold standard for sophisticated enterprise deployments.”

Unlock the value of your data

Tap into streaming info and identify issues before they escalate with capabilities like event monitoring, process mining, speech-to-text, and natural language processing.

Drive outcomes in real time

Evaluate data and actions, predict outcomes, and make decisions in real time using decision strategies, machine learning, and adaptive analytics.

Turbocharge how work gets done

Turn intelligence into action to work more effectively and deliver better customer experiences with self-learning workflows and intelligent automation.

Featured customer outcomes See how Pega users deploy AI-powered decisioning to transform their enterprises

Personalized conversations in real time, at scale

As one of the largest banks in the world, Wells Fargo engages with 70M customers five billion times per month.

Simplified and automated email processing

Aflac leveraged AI-powered email bot technology, using natural language processing, to resolve customer issues faster.

See case study

Turned service agents into conductors

Eliminating numerous manual efforts in customer transactions allowed Great American agents to focus on their customers.

Pega Platform™ is the only unified platform with real-time intelligence for enterprise scale See how AI can supercharge your outcomes Try Pega for Free