Unlock business
agility with
workflow
automation
agility with
workflow
automation
When you put Pega workflows at the
center, you can evolve rapidly, at scale.
When business logic and interfaces are hard wired, organizations can end up stuck. Pega workflow automation works on its own – or together with any data source – increasing efficiency and control. So you can optimize processes continuously with everything you already have in place.
One platform. Endless automation.
Pega arms your enterprise with one powerful toolset built to work together and designed to adapt instantly to meet your needs.
Case Management & BPM
Unified customer journey
Pega Process Fabric™
Unlock total visibility
Pega Process AI™
Increase efficiency with AI
Pega Process Mining
Monitor workflows
Pega Robotic Process Automation™
Automate tasks
Develop intelligent workflows fast
Work smarter. Adapt to real-life change.
Streamline service & back-office
with unified artificial intelligence and automation
Boost productivity with process visibility, integration, and orchestration by removing manual tasks.
- Deliver fast, consistent automated workflows that increase productivity
- Deploy a unified customer journey across channels
- Have the right integration tools at your fingertips
Align your workforce
so your team can do more with less
Prioritize worklists and intelligently assign tasks based on artificial intelligence (AI), rules, and skill – automatically.
- Kick off, route, and prioritize work with full visibility
- Ensure the right person is working on the right customer journey
- Give the entire team a single view into all work across operations
Continuously optimize processes
across end-to-end workflows
Uncover and automate efficiencies and prioritize what’s next in real time.
- Monitor end-to-end processes with process and task mining
- Identify opportunities for improvement
- Learn how to adapt to new automations
Case Study
enumerator productivity
The 2020 Decennial Census marked a major change from a historically paper-based process to an automated, digital process for collecting data from every household in the United States. With Pega, the U.S. Census Bureau made a shift of transformational magnitude by launching an integrated, enterprise solution for shared data collection and processing, aimed at lowering complexity and delivering savings for all censuses and surveys.
"The productivity rate of field staff in 2020 was literally nearly double that achieved during the 2010 Census."
Want greater agility for an ever-changing tomorrow? It’s all here with our enterprise AI decisioning and workflow automation platform.
