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Driving Better Customer and Health Outcomes with Pega

No matter what your goal is, our unified platform improves results across the healthcare ecosystem.

Healthcare organizations need to improve clinical, financial and administrative outcomes. Armed with Pega’s strategic applications, the world’s top healthcare companies are revolutionizing care and the customer journey with lower costs, greater efficiency and a superior patient experience.

The Healthcare Customer Experience
Pega’s strategic healthcare applications can help you engage your members or patients through an omni-channel experience. Watch the video
Close Gaps in Member Care
Send timely, tailored messages to patients and caregivers through a variety of channels. Watch the video

Our Products

Healthcare Payers
Grow sales, streamline operations, meet regulatory requirements and improve quality and engagement, all while speeding time to market.

Engage across the healthcare continuum with

Customer Service for Healthcare

 

Convert more prospects to customers with

Sales Automation for Healthcare

 

Collaborate and coordinate for improved outcomes with

Pega Care Management

 

Resolve, simplify and deliver with

Pega Healthcare Claims Automation

 

Innovate, deliver and evolve with

Pega Product Composer System for Healthcare

 

Government Healthcare
Improve constituent service across all channels and instantly comply with changing business models and regulations.

Engage across the healthcare continuum with

Customer Service for Healthcare

 

Enroll more beneficiaries and constituents with

Sales Automation for Healthcare

 

Collaborate and coordinate for improved outcomes with

Pega Care Management

 

Resolve, simplify and deliver with

Pega Healthcare Claims Automation

 

Innovate, deliver and evolve with

Pega Product Composer System for Healthcare

 

Pharmacy Benefit Managers
Create outstanding programs and member engagements that improve health outcomes, respond to market challenges and streamline operations.

Engage across the healthcare continuum with

Customer Service for Healthcare

 

Convert more prospects to customers with

Sales Automation for Healthcare

 

Collaborate and coordinate for improved outcomes with

Pega Care Management

 

Resolve, simplify and deliver with

Pega Healthcare Claims Automation

 

Innovate, deliver and evolve with

Pega Product Composer System for Healthcare

 

Healthcare Providers
Deliver personalized patient engagement for healthy outcomes, operational efficiency, and financial success.

Engage across the healthcare continuum with

Customer Service for Healthcare

 

Collaborate and coordinate for improved outcome with

Pega Care Management

 

Resolve, simplify, and deliver with

Pega Healthcare Claims Automation

 

Improve networks and contain leakage with

Sales Automation for Healthcare

 

Innovate, deliver, and evolve with

Pega Product Composer System for Healthcare

 

Healthcare Summit,
Oct. 19-20:
Driving Healthcare Forward

Join your peers at our sixth annual summit to discuss the issues, challenges and opportunities facing the industry.

Learn more

Healthcare Evolved,
Oct. 19-20:
Driving Healthcare Forward

Join your peers at our sixth annual summit to discuss the issues, challenges and opportunities facing the industry.

Learn more

 

Events and Webinars

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OCT 19-20

Healthcare Summit: Driving Healthcare Forward

Where can you meet with your colleagues to discuss the issues, challenges and opportunities facing healthcare organizations today, while showing your healthcare “Spirit” during an appreciation dinner sailing Boston Harbor? At Pega's 6th annual Healthcare Summit!
Learn more

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On-Demand
Webinar

Creating Winning Sales Experiences Is Easier than you Think

Join Pega, UnitedHealthcare and Optum to learn how market-leading organizations are combining digital convenience, agent experience and technology to create winning sales experiences.
Watch now

News and Media

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Article

WellCare Launches Fully Integrated Clinical Platform to Improve Member Outcomes

WellCare partnered with Pega to provide a complete and real-time member view.

Learn more

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Article

Cloud, Automation, Outsourcing Top Health Insurers' IT Wish Lists

Insight from Pega’s Elizabeth Hart on health insurers becoming a single brand.

Read the article

Featured Clients

See How Pega Can
Help Your Business

Request a demo