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Meet Process Fabric

A strong, flexible Center-out™ business architecture weaves together business processes, case management, and workflow – across all systems and platforms. Pega Process Fabric™ is designed to streamline the customer experience and improve employee productivity.

Process Fabric disrupts disjointed digitization

All your work. All in one place.

Unify, manage, prioritize, and automate all tasks related to a customer, employee, order, or product – using data drawn from every system, app, and platform.

Digitize. Connect. Optimize.

Digitized processes add agility. But if they’re disconnected from existing systems, this can work against overall efficiency. Weave together all the elements of your enterprise, without custom code.

Help apps apply themselves

Apps can do anything. But when they don’t speak to each other, both the customer and employee experience suffer. Connect apps inside your business – and beyond – for true end-to-end optimization.

Change how you work

An Interwoven Worklist™
All employee tasks, on one screen

Process Fabric uses open APIs to collect assignments across distributed systems and prioritize them, so employees can take action with more ease, knowledge, and transparency than ever.

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Seamless cross-system work
Everyone knows everything when it’s all woven together

As business processes become more distributed, dynamic API-powered work, automation, lists, forms, and views come together to give employees data that accelerates processes – replacing the need for institutional knowledge.

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We’re always optimizing

Since the dawn of digitization, Pega has bridged the gap between technical progress and usability. Process Fabric weaves together the myriad elements of a modern business and its many processes for a more transparent, flexible, and centralized workflow.

Case management

Connect cases and processes across contexts. API unifies data and work from non-Pega apps too.

Data & integrations

Free data from back-end complexity with robust integration tools for better real-time decisioning.


Customers expect consistent, engaging experiences. Power apps from anywhere with rich, model-driven APIs.

Get more done with the Pega Platform Wrap your entire organization in Process Fabric and watch everything come together. Try now