Meet Process Fabric
A strong, flexible Center-out™ business architecture weaves together business processes, case management, and workflow – across all systems and platforms. Pega Process Fabric™ is designed to streamline the customer experience and improve employee productivity.
Process Fabric disrupts disjointed digitization
Unify, manage, prioritize, and automate all tasks related to a customer, employee, order, or product – using data drawn from every system, app, and platform.
Digitized processes add agility. But if they’re disconnected from existing systems, this can work against overall efficiency. Weave together all the elements of your enterprise, without custom code.
Apps can do anything. But when they don’t speak to each other, both the customer and employee experience suffer. Connect apps inside your business – and beyond – for true end-to-end optimization.
Process Fabric uses open APIs to collect assignments across distributed systems and prioritize them, so employees can take action with more ease, knowledge, and transparency than ever.
As business processes become more distributed, dynamic API-powered work, automation, lists, forms, and views come together to give employees data that accelerates processes – replacing the need for institutional knowledge.
We’re always optimizing
Since the dawn of digitization, Pega has bridged the gap between technical progress and usability. Process Fabric weaves together the myriad elements of a modern business and its many processes for a more transparent, flexible, and centralized workflow.
Connect cases and processes across contexts. API unifies data and work from non-Pega apps too.
Free data from back-end complexity with robust integration tools for better real-time decisioning.
Customers expect consistent, engaging experiences. Power apps from anywhere with rich, model-driven APIs.