To help customers you need to understand them. Pega uses data you already have plus data gathered in real time during interactions to provide insight into each customer’s unique personal circumstances.
Balance what’s best for the customer with what’s best for your business. Pega uses analytics to determine which incentives and payment arrangements to offer each customer, optimizing every interaction.
Stay in compliance without sacrificing innovation. Pega makes it fast and easy to modify your collections processes and interactions in response to regulatory changes and business needs.
ECM Taxonomy Terms: