Collections departments are challenged with minimizing losses and controlling costs while delivering a sensitive service experience that retains valuable customers. Manual tasks and disjointed collections systems lack the intelligence and agility needed to instantaneously deliver customer-centric experiences, increase collections success and reduce costs.
Pega Collections for Financial Services provides lenders the ability to engage customers with personalized, responsive service while accelerating collections rates, ensuring compliance and reducing operational costs. Only Pega combines intelligent process automation with adaptive analytics for real-time decisioning to streamline collections from end-to-end.
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