Skip to main content

We'd prefer it if you saw us at our best. is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice
Digital Process Automation (DPA)

Intelligent automation capabilities on the Pega Platform

“We were able to work with business and IT, look at a process, optimize it, and basically automate 100% of the process.”

Outline Circle
Little Circle
Little Circle
Pega Robotic Desktop Automation

Achieve quick wins with
Pega Robotic Desktop Automation

Start your intelligent automation journey with our patented attended automation. Pega’s personal bots offer the speed and precision you need to drive optimal customer outcomes and industry-leading ROI.

Pega Robotic Process Automation

Bridge the last mile of integration with
Pega Robotic Process Automation

Back-office processes getting in the way of transformation? Call up Pega’s unattended bots to take over. They’ll bridge system, UI, and data integration gaps at every step of the process, with astonishing speed.

Case Management with the intelligent automation platform

Orchestrate work from end to end with case management

Connect customers and employees to the outcomes they want, every time. Intelligent automation with case management gives you the power to orchestrate outcomes across channels and interfaces in a unified, no-code platform.

Pega intelligent automation platform delivers consistent experiences across channels

Deliver consistent experiences across channels

Customers expect experiences that just work, no matter what channel or device they’re using. Pega makes it easy to enable and automate web, mobile, and chat applications using an iterative and agile approach.

Pega AI for operational intelligence

Evolve your automations with
Pega AI for operational intelligence

The industry leading Pega Customer Decision Hub™ combines machine learning, predictive and adaptive models, and NLP, coupled with operational insights, so you can choose the right intel for every process and interaction.

Related Resources

Whiteboard Video

Discover and automate the manual tasks that impede employee productivity, affect the customer experience, and increase processing costs.

Trending Topic

Learn how leaders from Accenture and Pega improve customer service and engagement with intelligent automation.

Customer Case Studies

See how customers are using the Pega Platform™ for intelligent automation.


Case Study

Işbank uses Pega’s dynamic case management to improve process efficiencies by 30-50% for 13 million+ transactions a year.

toyota case study

Case Study

Toyota redefines quality for the digital age

Toyota reduced early resolution by 300%, while improving efficiency and reducing compliance risk.

Customer Success

"[A] process that took us two and a half to three minutes previously was automated to 30 seconds and below."

See how Pega can help your business

Talk to an expert and see how Pega can transform your customer experiences with next-generation software applications and solutions.

Share this page Share via x Share via LinkedIn Copying...