
Intelligent automation capabilities on the Pega Platform
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“We were able to work with business and IT, look at a process, optimize it, and basically automate 100% of the process.”

Achieve quick wins with
Pega Robotic Desktop Automation
Pega Robotic Desktop Automation
Start your intelligent automation journey with our patented attended automation. Pega’s personal bots offer the speed and precision you need to drive optimal customer outcomes and industry-leading ROI.

Bridge the last mile of integration with
Pega Robotic Process Automation
Pega Robotic Process Automation
Back-office processes getting in the way of transformation? Call up Pega’s unattended bots to take over. They’ll bridge system, UI, and data integration gaps at every step of the process, with astonishing speed.

Orchestrate work from end to end with case management
Connect customers and employees to the outcomes they want, every time. Intelligent automation with case management gives you the power to orchestrate outcomes across channels and interfaces in a unified, no-code platform.

Deliver consistent experiences across channels
Customers expect experiences that just work, no matter what channel or device they’re using. Pega makes it easy to enable and automate web, mobile, and chat applications using an iterative and agile approach.

Evolve your automations with
Pega AI for operational intelligence
Pega AI for operational intelligence
The industry leading Pega Customer Decision Hub™ combines machine learning, predictive and adaptive models, and NLP, coupled with operational insights, so you can choose the right intel for every process and interaction.
Applications designed for your industry
Customer Case Studies
See how customers are using the Pega Platform™ for intelligent automation.

Case Study
Işbank uses Pega’s dynamic case management to improve process efficiencies by 30-50% for 13 million+ transactions a year.

Case Study
Toyota redefines quality for the digital ageToyota reduced early resolution by 300%, while improving efficiency and reducing compliance risk.
See how Pega can help your business
Talk to an expert and see how Pega can transform your customer experiences with next-generation software applications and solutions.