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Integrate Pega with Salesforce

Leverage Pega’s best-in-class capabilities within your current Salesforce environment

Two platforms. Unlimited potential.

You’ve invested in Salesforce. Now, you can reinforce and infuse enhanced capabilities with the same interface that you use today. Our tech reinforces your existing Salesforce deployments, empowering you to take the next step in scaling across critical processes and channels.

Pega supercharges your current Salesforce deployment by unlocking powerful new abilities. Connect across silos, drive seamless experiences, and unite the customer journey with dynamic case management, end-to-end automation, and real-time, omni-channel AI.

White Paper

Enhance your Salesforce investment

Learn how you can combine Pega and Salesforce to extend your current investment and unite experiences across channels.

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Blog

Get to know case management

More than just a task tracker. It drives the outcomes your customers demand.

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Smash silos with powerful automation

Pega’s industry-leading case management and end-to-end automation turn labor-intensive, error-prone interactions into fast, frictionless experiences. Pega adapts to meet the multiple dimensions, geographies, and processes of your business – all in a single model – helping you get work done. Fast.

Add Pega’s intelligent automation and robotics to Salesforce and start achieving real end-to-end work management – enterprise-wide.

Eliminate decisioning gaps. Deliver end-to-end journeys.

Your customers’ journeys extend beyond the touchpoints included within Salesforce’s service, sales, and marketing clouds. While the brand’s Einstein AI is specific to each Salesforce cloud, you’ll may find major gaps in decisioning across certain processes and journeys.

By integrating our centralized decisioning authority, Pega Customer Decision HubTM, with your existing Salesforce deployments, you can eliminate these gaps and start overseeing the complete customer journey from anywhere – both within the walls of Salesforce and beyond.

About Pega

Product Information

A decision hub for every step of the customer journey

Learn how Pega’s always-on brain provides insights in real time, at scale, across the entire customer journey.

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Infuse Pega into your existing Salesforce interface

With Pega Process ExtenderTM for Salesforce Lightning, you can quickly integrate your existing Salesforce user interface with Pega’s best-in-class case management capabilities to manage and automate work from end to end.

By unlocking additional powerful capabilities that connect processes across all your touchpoints, you can interact with Pega cases without ever leaving your Salesforce environment. Doing even more with Salesforce? Let’s make it happen.

Download Pega Process Extender for Salesforce Lightning

Stop dreaming. Start doing.

Build for today, design for tomorrow

See how the right development platform can close the gaps between business and tech – empowering you to collaborate better and innovate faster.

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