Media Coverage
Newsworthy is an understatement. Our industry-leading solutions help the world's largest companies build applications engineered for the future.
| IT News
NAB readies to scale AI-based customer interaction
ITnews reports that NAB is scaling AI-based customer interactions, using Pega-supported decisioning to deliver more personalised experiences at scale.
| CIO
How Pega Blueprint Uses AI to Turn Workflows Into Running Apps in Minutes
Pega CTO Don Schuerman sits down with DEMO, hosted by CIO.com, to walk viewers through the intuitive AI-powered Pega Blueprint workflow design solution.
| Finextra
The Role of Artificial Intelligence in Preventing and Managing Fraud
Pega's Steve Morgan writes in Finextra about how AI is transforming fraud prevention and management across financial services.
| Le Mag IT
Reconversion des militaires : Défense Mobilité mise sur le low-code pour simplifier les parcours
LeMagIT reports that Défense Mobilité is using Pega low-code technology to simplify career transition journeys for former military personnel.
| Customerland
When AI Designs the Business
On this episode of the Customerland podcast, Pega founder and CEO Alan Trefler unpacks the enterprise opportunity as AI evolves from automating tasks to designing how work actually happens.
| eGovernment
Digitale Selbstbestimmung – weit mehr als nur Scheinsouveränität
eGovernment examines why digital sovereignty goes beyond symbolic control and requires transparency, trust, and sustainable technology choices.
| Digitale Welt
Agentic Coding: Wenn die KI nicht mehr nur Code generiert
Pega's Uwe Specht explains in Digitale Welt Magazin how agentic coding is moving AI beyond code generation to more autonomous software development.
| Computer Weekly
Pega Blueprint gets funky with vibe coding
Pega has announced a new vibe coding experience in the form of Pega Blueprint.
| TechTarget
Pegasystems adds vibe coding to Blueprint app builder
TechTarget talked to Pega CTO Don Schuerman on the new vibe coding capabilities in Pega Blueprint and how any user can easily design apps rooted in enterprise rules and policies.
| reworked
Pega Blueprint Adds AI Vibe Coding for Enterprise Apps
Tech pub reworked breaks down the new vibe coding capabilities introduced in Pega Blueprint, making app design more accessible without sacraficing governance.
| L'INFORMATICIEN
Pega simplifie le vibe coding
A new AI agent in Pega Blueprint enables conversational application design.
| Techzine
Om vibe coding enterprise-ready te maken, geeft Pega Blueprint controle
Techzine reports on how Pega Blueprint adds control and governance to make vibe coding suitable for enterprise use.
| Relation Client Magazine
Service client : le fossé se creuse entre l’IA et les usagers
Pegasystems’ latest research on AI in customer service highlights that, despite the promises of generative AI in customer service, many consumers want businesses to do more.
| Rocking Robots
‘Consumenten hebben weinig vertrouwen in AI-klantenservice’
This article highlights recent Pega survey data that shows while organizations are rapidly rolling out AI bots, poor implementation has led to 77% of consumers prefering human interaction.
| IT Pro
Your customers aren’t keen on that customer service chatbot you introduced – here's why
The latest Pega and YouGov research show businesses need to do more to build consumer trust in AI-driven customer service.
| Journal du Net
L'orchestration : le nouvel enjeu pour sortir de la "SaaSpocalypse" en 2026
Pega's Camille Journet explains that to avoid the “SaaSpocalypse,” companies must move from piling up SaaS tools to orchestrating them strategically.
| Customer First
Vertrouwen in AI-klantenservice blijft laag
Pega's omnibus research on AI in customer service highlights that some businesses need to do more to deliver predictable service outcomes when using AI.
| Forbes
Coding For The Enterprise: It Takes More Than Vibes Alone
This column from Pega CTO Don Schuerman highlights the problems vibe coding can introduce in the enterprise and offers suggestions on how to ensure more secure, predictable vibe-coded apps.
| MarTech
Your technical debt is crushing your bottom line
Pega's Tara DeZao discusses technical debt, whether AI can help solve the problem, and how all of this plays into customer data and customer experience on Conversations with MarTech.
| Big Data Insider
Pega launcht KI-Tool für Lotus-Notes-Migration
Pega announces the launch of the the AI tool "Notes to Blueprint" to rapidly migrate outdated Lotus Notes apps to modern cloud workflows.
| Runtime
How have you gotten AI agents to work at your company?
In this article on making AI agents work, Pega CTO Don Schuerman explains how and why AI agents succeed when grounded in well-defined workflows and reliable data, not free‑form decision-making.
| cmm 360
Banking-Trends 2026: KI als Gamechanger oder Geduldsprobe?
2026 will be a transitional year for AI in banking, where projects mature, change management becomes paramount, and banks must define human-AI roles while transparently engaging customers.
| Computer Weekly
Forget AGI, business leaders are still trying to figure out how to make AI work
Pega's Founder and CEO Alan Trefler reflects on Davos, and how business leaders are still trying to make AI work, despite the technology dominating headlines at the World Economic Forum.
| Dynamic Business
Tech Tuesday: Best autonomous AI agents in 2026
Pega Blueprint has become the foundational engine for “agentic orchestration”. Pega uniquely fuses generative AI with decades of industry best practices.
| cmm 360
Warum Unternehmen nicht auf AGI warten sollten
Pega's Don Schuerman explains why companies should not wait for the arrival of AGI but instead immediately redesign legacy systems and processes to integrate AI for value creation and adaptability.
| Tech Monitor
Businesses have always complained about compliance obligations. Could they automate themselves out of it?
Pega's Steve Morgan explains how automating alerts can make it easier to spot compliance headaches early – but that such models must also be readily explainable not only to customers, but to internal...
| Diginomica
How the Vulnerability Registration Service is using Pega to help organizations better support vulnerable customers
This article highlight how the Vulnerability Registration Service partnered with Pega to make easier for large financial institutions to access vulnerability data.
| EconomieMatin
Faciliter la santé, humaniser les soins : la promesse de la technologie
Pega's Camille Journet explains how technology and intelligent automation can improve patient care, support healthcare professionals, and increase the efficiency of healthcare systems.
| L'INFORMATICIEN
Pega veut tourner la page Lotus Notes
Pegasystems is turning the page on Lotus Notes, positioning AI-driven automation as a pragmatic way to modernize legacy applications without large-scale system replacement.
| Run the Numbers