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| Springer Professional
"Agil geführte Banken haben eine höhere Resilienz"
Pega's Michael Baldauf explains how and why agile banks are more resilient.
| Computer Weekly
Enterprise beams up GenAI and consumer UX to make key applications fly
Pega's Don Schuerman shares his perspective on how generative AI is changing the way enterprise software works .
| Customer First
ANDERHALF MILJARD KLANTINTERACTIES PER JAAR
Rabobank’s head of digital platform & customer processes, Finbar Hage explains how the Pega Customer Decision Hub is helping them to provide future-orientated, personalised customer service.
| Wall Street Journal
Companies Tried to Spend Less on Cloud. Then AI Showed Up.
This Wall Street Journal story looks at the surge in cloud spend on generative AI, but Pega's VP of IT David Vidoni says the cost isn't that expensive relative to the value it brings.
| Government News
Moving beyond transactional AI
Pega's Rob Bollard explains how AI can help governments to drive personalization, citizen value, and trust.
| Computer Weekly
Shawbrook Bank slashes mortgage processing time through low code
Shawbrook Bank was able to use Pega to bring about a fourfold reduction in the time it takes to process buy-to-let mortgage offers.
| Fintech Finance News
AI could transform your bank if you let it.
Pega's Marc Andrews is interviewed at Sibos 2023 and he shares his views on AI in the FS industry whilst getting his hair cut!
| AI Magazine
World leaders gather in UK for first-ever AI safety summit
Pega's Dr Christian Guttman shares his thoughts on the UK’s AI Safety Summit.
| Sky News
Elon Musk brings star power to UK's AI summit - but his safety stance appears unpredictable and up in the air
Pega's Dr Christian Guttmann is quoted ahead of Elon Musk’s interview with UK Prime Minister Rishi Sunak at the AI Safety Summit.
| Finextra
How can banks successfully modernise their technology?
Pega's Steve Morgan explains how banks can successfully modernize their technology.
| CX Today
Contact Center Automation: Trends, Tricks, and Tools – CX Today Roundtable
Pega's Simon Thorpe on how businesses can streamline their service operations.| Insurance Edge
Has Low Code Finally Resolved The Legacy Headache?
Pega's Manoj Pant shares his thought on the evolution of both legacy and low code systems as part of a roundtable.
| BIG Data Insider
Pega Infinity ’23 ist allgemein verfügbar
Pega Infinity ‘23 becomes generally available.
| Enterprise Times
Pegasystems accelerates financial services fraud investigations
Pega launches Financial Crime and Alerts Investigation Management Accelerator to better orchestrate and automate the intake, automation, and management of any investigation .
| CustomerFirst!
SNELLERE TERUGVORDERINGSPROCESSEN VOOR BANKEN EN CREDITCARDMAATSCHAPPIJEN
Pega announces the launch of Pega Smart Dispute and how it can help automate disputes by using low-code, AI and NLP.
| Finextra
Three Tech Takeaways from Sibos 2023
Pega's Steve Morgan shares his top three takeaways from SIBOS 2023.
| Verdict
How involved should Big Tech be in regulating AI?
Pega's Peter van der Putten shares his thoughts on how big a role big tech should have in AI regulation.
| Manage IT
KYC ist die Blaupause für das ESG-Datenmanagement
Pega's Michael Baldauf explains how KYC is the blueprint for ESG data management.
| Ziptone
Een virtueel contactcenter is nóg efficienter
Sebastiaan Kalshoven, the IT director of de Volksbank, shares how the company is using Pega and their upcoming plans for using Pega’s next-best action capabilities.
| Raconteur
All of the gain with none of the pain
Shawbrook Bank CTO Russ Thornton explains how Pega has helped to increase the efficiency of its operations – operating a system it says is 75% faster at processing while cutting 1,500 monthly...| IT FinanzMagazin
Smart Dispute soll Streitfälle mit Low-Code, KI und NLP automatisiert abwickeln
Pega's Steve Morgan shares his thoughts on how Pega Smart Dispute can help automate disputes by using low-code, AI and NLP
| IT Pro
What does a CTO do and what skills are required to succeed?
Pega's Don Schuerman explains the skills required for a CTO to succeed.
| Midrange
Dispute-Management-Lösung hilft Banken, Streitfälle schneller zu lösen
Pega's Steve Morgan explains how dispute management solutions can help banks to resolve disputes faster.
| CXO Today
Pega Infuses AI into Pega Smart Dispute to Streamline Chargeback Processes
Pega announces enhancements to Pega Smart Dispute , to help banks streamline time-consuming chargeback processes.
| Solutions Numeriques
Après l’ère des RPA, place à celle de l’hyperautomatisation
Pega's Sylvain Harault explains the challenges facing the hyperautomation market and the use of AI .| IT Finanz Magazin
KYC ist die Blaupause für das ESG-Datenmanagement
Pega's Michael Baldauf explains how KYC is the blueprint for ESG data management.
| ICT Magazine
Hyperpersonalisatie en de toekomst van verzekeraars
Pega's Peter van der Putten explains why insurance companies need hyper-personalization.
| Mi3
ANZ: Personalisation, decisioning drives conversion spike, near doubles stalled application completions as three of Big Four banks back same tech horse
Pega customer ANZ bank aims to transition from transactional to conversational customer relationships with the help of decisioning-powered personalization.
| CX Today
Pega Infinity ‘23 Is Now Generally Available, with New AI & Automation Capabilities
Pegasystems has announced the general availability of new AI and automation capabilities on the latest version of its Pega Infinity portfolio, “Pega Infinity ’23”.
| Finextra