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Cobertura na mídia

Ser digno de publicação é pouco. Nossas soluções líderes do setor ajudam as maiores empresas do mundo a desenvolver aplicativos preparados para o futuro.

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Customer Experience

| The Financial Brand

Banks Are Digging Deeper into Potential of Artificial Intelligence

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Pega Smart Dispute

| Finextra

Nationwide streamlines Visa card dispute process following upsurge in claims

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Pega Infinity 8.7

| CMSWire

Pegasystems Announces Low-Code Capabilities in Launch of Pega Infinity Update

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The TWIML AI Podcast

| The TWIML AI Podcast

Pega's Dr. Rob Walker discusses AI and ML in the context of customer engagement and decisioning and what attendees should expect at PegaWorld iNspire 2022.
Futurum

| Futurum

Pega's Don Schuerman shares what’s next in transformative tech and a glimpse into what’s ahead at PegaWorld iNspire 2022.

| Fast Company

Fast Company cited Pega's Demystifying the Desktop research in an article on bringing levity into the workplace as a competitive advantage.
Channel 360

| Channel 360º

Channel 360º featured Pride@Pega in an article on diversity and inclusion.
My Customer

| MyCustomer

Pega's James Dodkins comments on the future of Twitter as a customer service platform.

| InforChannel

Pega’s new embedded workflow integrations help to accelerate self-service experiences across all relevant front-end channels.

| IT Finanzmagazin

Pega's Michael Baldauf shares the benefits of citizen development and low code in banking.
silicon de podcast

| Silicon DE

Silicon DE interviewed Pega's Florian Binder on the advantages of low code in business and why it’s becoming so popular.
CRN

| CRN

CRN highlighted Pega's low-code approach and how it supports the citizen developer community and eases pressures on IT professionals.

| DestinationCRM

Pega’s new embedded workflow integrations help to accelerate self-service experiences across all relevant front-end channels.

| CustomerThink

Pega’s new embedded workflow integrations help to accelerate self-service experiences across all relevant front-end channels.
Economie Matin

| EconomieMatin

Pega's Rob Walker discusses identifying and anticipating biases in AI.
CRN India

| CRN India

CRN India highlighted Pega's low-code approach and how it supports the citizen developer community and eases pressures on IT professionals.

| IT Finanzmagazin

Pega's Michael Baldauf discusses how to make digitization successful in banking.
Trend Report

| Trend Report

Pega's Maciej Szaniawski discusses the impact of good design on technology adoption.

| IT Wire

ITWire highlighted Pega's low-code approach and how it supports the citizen developer community and eases pressures on IT professionals.
Trend Report

| Trend Report

Pega discusses the importance of operationalizing empathy early in the product development cycle.
GeldInstitute

| GeldInstitute

Pega's Michael Baldauf shares the benefits of citizen development and low code in banking.

| DestinationCRM

Pega comments on what low-code/no-code solutions mean for the future of customer experience.

| IT-Daily

Pega discusses the importance of personalizing customer service using new technologies.

| Raconteur

Pega commented on increasing the use of low-code platforms in government to spread IT jobs more equally across the UK.
The Financial Brand

| The Financial Brand

Pega discusses the use of AI in banks and how it is used to improve customer interactions and engagement rates.
CMM 360

| CMM 360

Pega's Martin Carney shares the benefits of proactive, personalized customer service using AI and real-time decisioning.
Cadre & Dirideant

| Cadre & Dirigeant

Pega's Reena Leone shares four key ways to build a modern and empathetic customer experience.
Exame

| Exame

Exame shared Pega research on how banks can reduce costs by adopting more AI into their collections processes.
UK Tech News

| UK Tech News

Nationwide rolled out Pega Smart Dispute for Issuers to streamline dispute processing time and improve customer experience.
The Times of India

| The Times of India

Pega's Suman Reddy discusses using conversational AI to help guide service agents through every interaction.

| IT-Daily

IT-Daily referenced Pega’s research in an article on top trends we’ll see arise within operations teams.
IT-Matchmaker

| IT-Matchmaker

IT-Matchmaker referenced Pega’s research in an article on top trends we’ll see arise within operations teams.
 Versicherungsbetriebe

| vb versicherungsbetriebe

Versicherungsbetriebe referenced Pega’s research in an article on top trends we’ll see arise within operations teams.
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