Pega in der Presse
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| The Financial Brand
Banks Are Digging Deeper into Potential of Artificial Intelligence
| Finextra
Nationwide streamlines Visa card dispute process following upsurge in claims
| CMSWire
Pegasystems Announces Low-Code Capabilities in Launch of Pega Infinity Update
| The TWIML AI Podcast
AI for Enterprise Decisioning at Scale with Rob Walker
Pega's Dr. Rob Walker discusses AI and ML in the context of customer engagement and decisioning and what attendees should expect at PegaWorld iNspire 2022.
| Futurum
PegaWorld iNspire 2022 Preview with Pega CTO Don Schuerman
Pega's Don Schuerman shares what’s next in transformative tech and a glimpse into what’s ahead at PegaWorld iNspire 2022.
| Fast Company
The business case for getting your team to laugh together
Fast Company cited Pega's Demystifying the Desktop research in an article on bringing levity into the workplace as a competitive advantage.
| Channel 360º
LGBTQIA+: Brasileiros buscam inclusão em multinacional de tecnologia
Channel 360º featured Pride@Pega in an article on diversity and inclusion.
| MyCustomer
Would an Elon Musk Twitter takeover kill the platform as a customer service channel?
Pega's James Dodkins comments on the future of Twitter as a customer service platform.
| InforChannel
Novos recursos do Pega Platform melhoram a experiência do autoatendimento
Pega’s new embedded workflow integrations help to accelerate self-service experiences across all relevant front-end channels.
| IT Finanzmagazin
IDV? Bloß nicht! Software-Entwicklung im Self-Service macht Banken agiler … Stichwort: Citizen Developer
Pega's Michael Baldauf shares the benefits of citizen development and low code in banking.
| Silicon DE
Silicon DE im Fokus Podcast Low Code
Silicon DE interviewed Pega's Florian Binder on the advantages of low code in business and why it’s becoming so popular.
| CRN
Workflow Automation, Digital Transformation Driving Opportunities For Pegasystems Partners
CRN highlighted Pega's low-code approach and how it supports the citizen developer community and eases pressures on IT professionals.
| DestinationCRM
Pega Adds Embedded Workflow Integrations
Pega’s new embedded workflow integrations help to accelerate self-service experiences across all relevant front-end channels.
| CustomerThink
Pega Paves Path to Seamless Self-Service Experiences with New Embedded Workflow Integrations
Pega’s new embedded workflow integrations help to accelerate self-service experiences across all relevant front-end channels.
| EconomieMatin
Comment détecter et réduire les biais pour une ia responsable
Pega's Rob Walker discusses identifying and anticipating biases in AI.
| CRN India
Pega introduces new capabilities to help speed citizen development adoption with maintaining effective governance
CRN India highlighted Pega's low-code approach and how it supports the citizen developer community and eases pressures on IT professionals.
| IT Finanzmagazin
“Die Macht der Mitte” hilft bei der erfolgreichen Digitalisierung von Banken
Pega's Michael Baldauf discusses how to make digitization successful in banking.
| Trend Report
Lasst uns mehr über Design reden
Pega's Maciej Szaniawski discusses the impact of good design on technology adoption.
| IT Wire
Pega adds to citizen developer armoury
ITWire highlighted Pega's low-code approach and how it supports the citizen developer community and eases pressures on IT professionals.
| Trend Report
Empathie ist das Missing Link der Software-Entwicklung
Pega discusses the importance of operationalizing empathy early in the product development cycle.
| GeldInstitute
Software-Entwicklung im Self-Service macht Banken agiler
Pega's Michael Baldauf shares the benefits of citizen development and low code in banking.
| DestinationCRM
Low-Code/No-Code Offerings to Grow, but Some Still Want Complexity
Pega comments on what low-code/no-code solutions mean for the future of customer experience.
| IT-Daily
Wunsch und Wirklichkeit im Kundenservice
Pega discusses the importance of personalizing customer service using new technologies.
| Raconteur
How can digital transformation drive the government’s levelling-up agenda?
Pega commented on increasing the use of low-code platforms in government to spread IT jobs more equally across the UK.
| The Financial Brand
Banks Are Digging Deeper into Potential of Artificial Intelligence
Pega discusses the use of AI in banks and how it is used to improve customer interactions and engagement rates.
| CMM 360
Wunsch und Wirklichkeit im Kundenservice
Pega's Martin Carney shares the benefits of proactive, personalized customer service using AI and real-time decisioning.
| Cadre & Dirigeant
4 clés pour bâtir une expérience client moderne et empathique
Pega's Reena Leone shares four key ways to build a modern and empathetic customer experience.
| Exame
Com IA, 5 maiores bancos privados podem economizar R$ 1,3 bi em cobrança
Exame shared Pega research on how banks can reduce costs by adopting more AI into their collections processes.
| UK Tech News
Nationwide Building Society Improves Member Experiences with Pega Smart Dispute
Nationwide rolled out Pega Smart Dispute for Issuers to streamline dispute processing time and improve customer experience.
| The Times of India
Limitless possibilities of voice AI
Pega's Suman Reddy discusses using conversational AI to help guide service agents through every interaction.
| IT-Daily
Fehlende Investitionen verringern operative Effektivität
IT-Daily referenced Pega’s research in an article on top trends we’ll see arise within operations teams.
| IT-Matchmaker
Studie: Mangelnde Investitionen machen Operations ineffizient
IT-Matchmaker referenced Pega’s research in an article on top trends we’ll see arise within operations teams.
| vb versicherungsbetriebe