Pega in der Presse
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| The Boston Globe
Feeling emotional? The machines know
Rob Walker explains how AI-powered software can help brands understand customer habits to provide better experiences.

| MarTechSeries
Pegasystems Acquires Business Intelligence and Data Visualization Capabilities To Enable Smarter Business Decisions
New capabilities will enable organizations to easily visualize Pega application data to improve decision making.
| Destination CRM
Pegasystems Upgrades Healthcare Suite
Pega’s upgraded healthcare suite provides a more collaborative, transparent environment to deliver proactive, personalized experiences.

| TechTarget SearchCIO
RPA bots vs. case management -- both have value, one is transformative
Don Schuerman explains why RPA alone is not a transformative technology.

| World Economic Forum
4 essential qualities for digital leaders
Alan Trefler outlines key traits that all true digital super heroes must possess.

| The Financial Brand
Top 10 Retail Banking Trends and Predictions For 2019
Scott Andrick predicts future retail banking focus on customer engagement through digital transformation and AI.

| Fast Company
This is how work will change in 2019
Rob Walker explains how AI will evolve to incorporate empathy and how the customer experience will shift.

| Repairer Driven News
Pega: Independent repairers part of ‘moments that matter’ for OEM brand
Steven Silver provides insight into customer engagement moments that matter in the auto industry.

| Repairer Driven News
Pegasystems: Majority of drivers lack extended warranty, but that’s reversed for younger owners
New Pega survey finds young buyers want a quicker buying process and to protect their purchase.

| Robotics Business Review
2019 Predictions from Robotics, Automation, and AI Industry Experts
Francis Carden anticipates that in 2019 users will find that RPA is not right for every situation.
| IoT in Health
IoT in Health Podcast S.1 Ep.7 Pegasystems
In this podcast, Kelli Bravo covers a wide range of topics on data, research, and tech in healthcare.
| SourceForge
Q&A with Pegasystems: on the No-Code/Low-Code Movement and Its Value to Application Development Teams
Learn from Sid Misra how Pega is paving the way for no-code/low-code development.
| TechRepublic
Employees switch apps more than 1,100 times a day, decreasing productivity
A recent Pega report offers data on what's hindering employees from achieving full productivity.

| Forbes
60 Cybersecurity Predictions For 2019
Rob Walker offers insights on how consumers will reclaim control of their data.

| Forbes
The Big RPA Bubble
Alan Trefler explains how RPA can and can't work for an organization.
| Destination CRM
3 Keys to Using Chatbots for Customer Engagement, not Aggravation
Jeff Nicholson offers best practices for chatbot success.
| BAI Banking Strategies
The three best ways to deliver a value-driven digital transformation
Christine Parker explains how financial institutions can deliver fully digital, connected experiences.

| CIO
5 chatbot strategy mistakes — and how to avoid them
Learn how to use chatbots for optimal efficiency and customer engagement.
| Breaking Banks
RegTech Goes AI
In this podcast, Reetu Khosla talks about RegTech and the scope of AI development.
| BAI Banking Strategies
Turning on omnichannel: Why banks need to think beyond silos
Christine Parker weighs in on how banks can offer omnichannel for optimal customer experiences.
| SMAC Talk
AI and Analytics Must Kill Prehistoric Marketing with Steve Rudolph
In this podcast, Pega's Steve Rudolph discusses the importance of AI and analytics.
| Insurance Innovation Reporter
From Price to Loyalty: Shifting Insurance Customer Perceptions
Advice for shifting insurance customer perceptions to improve loyalty from Pega's Jim Ryan.
| Air Force Magazine
Getting Agile, AFRL Finds Faster Way to Modernize IT
Learn how the Air Force Research Lab is using Pega to modernize their IT.
| Inside Defense
AFRL prototyping four applications to improve program management, accounting
Learn how the Air Force Research Lab is using Pega to improve IT.
| Forbes