| Forbes
How Business Leaders Can Better Understand Their CEOs
Pegas Donald O'Sullivan shares his strategy for fellow business development leaders who want to better understand and support the goals of their C-level executives.
| Strategic CFO
Where CFOs Are Investing Resources In 2022
Pega's CFO Ken Stillwell shares his thoughts on future-proofing through investments in multi-cloud and AI.
| The Times of India
Pegasystems hires a CPO
Pegasystems has appointed Katherine Parente as its chief people officer.
| IT WIRE
Pegasystems appoints Katherine Parente as chief people officer
Pegasystems has appointed Katherine Parente as chief people officer, with immediate effect.
| Marketing
How first party data enables personalised service for better customer journeys
Pega's Andrew Brown explains how first-party data enables personalised service for better customer journeys.
| AiThority
Pegasystems Appoints Katherine Parente as Chief People Officer
Ms. Parente is responsible for driving Pega’s global people strategy and operations, reporting to Alan Trefler, Pega’s founder and CEO.
| DOK
KI steht 2022 im Rampenlicht.
Pega analyzes the five most important AI trends for 2022.
| EMERCE
Vijf voorspellingen rond het gebruik van kunstmatige intelligentie voor 2022
Pega's Peter van der Putten shares his AI predictions for 2022.
| The Wall Street Journal
Company Tech Chiefs Emerge as Business Leaders
Pega's David Vidoni explains how companies have turned to digital technology to adapt to changes brought on by the COVID-19 pandemic.
| The Economic Times
Our employees make us special: Smriti Mathur, Head HR, Pega India Read more at: https://hr.economictimes.indiatimes.com/videos/our-employees-make-us-special-smriti-mathur-head-hr-pega-india/88589703
Pega's Head HR, Pega India Smriti Mathur explains how different it has been to build a diverse and inclusive work culture post-pandemic
| IT Finanz Magazin
Fachbereichs-Wünsche trotz knapper IT-Ressourcen umsetzen: per Low-Code Aufgaben abgeben
Pega;s Michael Baldauf shares his top eight tips for low-code banking.
| CIO
DKB setzt auf Low-Code-Plattform
Deutsche Kreditbank Deploys Pega's Low-Code Platform to Improve Back Office Efficiency.
| Think Digital Partners
Top public sector tech trends for 2022
Pega's Pete Wilson argues that 2022 will be the year that ethical or responsible AI will move beyond ‘fluffy policy’ and become embedded in tangible tools and actual law and regulations.
| Solutions Review
The 24 Best Business Process Management Companies for 2022
Pega is named as one of the best business process management companies of 2022.
| AiThority
Predictions Series 2022: Everything You Want to Know about AI Ethics
Pega's Vince Jeffs shares his thoughts on how AI ethics and ethical applications will influence business operations in 2022.
| IT Zoom
Gruselige Chatbot-Erlebnisse verhindern
Pega's Peter van der Putten shares his top three tips to prevent chat bots from frightening customers away.
| gi Geldinstitute
Low-Code zündet Digitalisierungsturbo bei Banken
Pega's Michael Baldauf explains how low-code paves the way for faster digital transformation in the banking sector.
| Healthcare Business Today
How Accelerating Care Navigation will Support Nurses and Patients on the Front End
Pega's Carol Everhart iscusses how AI and automation can enable better engagement throughout the health journey.
| Executive People
Pegasystems lanceert Next-Best-Action Customer Journey
Pegasystems launches Next-Best-Action Customer Journeys, a new AI feature that leverages intelligent decision making and propensity modeling to optimize customer interaction.
| My Customer
Customers won’t ask twice…they will go elsewhere
Pega's Simon Thorpe reflects on recent Pega research and highlights where customer service can improve.
| CRN
Lessons Learned From The IT Channel’s Top Female Business Leaders
Pega's Carola Cazenave reflects on the lessons she has learned during her career.
| Customer Talk
AI-tool verbetert klantervaring door te acteren op klantcontext
A new AI tool from Pegasystems enables a more relevant approach by determining customer needs in real time.
| Mi3
Cookie crunch: CommBank connects to Google stack in first party data personalisation push; Pega power rises
CommBank uses Pega’s AI-powered decisioning engine to avoid pushing irrelevant ads to people, or pushing them products that are unsuitable – without using cookies.
| Building Better Healthcare
Why the Government shouldn’t throw more people at fixing backlogs
Pega's Pete Wilson explains why hiring more staff isn’t a one-size-fits-all solution to the NHS’s COVID-19 backlog.
| AB+F
Breaking product siloes in the banking sector
Pega's Jonathan Tanner shares his opinion on how to break down divisions and data silos within the banking sector and improve customer experience.
| com! Professional
IT-Abteilungen vor Umbruch
Pega study found that IT functions will overcome a lack of confidence and trust from within to drive true strategic value for organizations.
| Enterprise Times
News from the week beginning 29th November
Pega has launched Next-Best-Action Customer Journeys, a new AI-powered capability modernizing traditional customer journeys with intelligent decisioning and propensity modelling for optimal customer...
| Martech
Why empathy is the key to successful customer engagement
Pega's Tara DeZao discusses why empathy is key to successful customer engagement.
| IT Brief
Pegasystems launches AI-powered customer journey capability
Pegasystems has launched its Next-Best-Action Customer Journeys, a new AI-powered capability designed to modernise traditional customer journeys with intelligent decisioning and propensity modeling.
| Martech