Presse
Paraître dans la presse ne suffit pas. Nos solutions leaders du secteur aident les plus grandes entreprises mondiales à concevoir des applications prêtes pour le monde de demain.
| Forbes
The Autonomous Enterprise Is Closer Than You Think
| KMWorld
The evolution of the omnichannel experience
| TechTarget
Generative AI-supported tools coming from Pegasystems
| Forbes
The Autonomous Enterprise Is Closer Than You Think
Can AI help you act faster, with better outcomes, using fewer resources? Pega's Don Schuerman explains this is more within our grasp than most realize.
| Axios
Companies are looking for ways to keep their corporate secrets out of ChatGPT
Pega's Peter van der Putten tells Axios how the controls in Pega's new generative AI features could help minimize the risks of privileged information being entered into ChatGPT.
| KMWorld
The evolution of the omnichannel experience
Pega's Tara DeZao weighs in on how AI can play a major role in helping brands optimize customer experiences across channels.
| KMWorld
Pega announces plans to integrate generative AI across Pega Infinity
KMWorld provide details on Pega's plan to integrate generative AI into Pega Infinity.
| TechTarget
Generative AI-supported tools coming from Pegasystems
TechTarget talks to Pega's Don Schuerman about its upcoming generative AI capabilities being infused into Pega Infinity.
| Devops Digest
Using the Power of Low Code to Minimize Risk in the Enterprise
Pega's Anthony Abdullah writes an article for Devop Digest on how to institute proper governance guardrails when opening low-code application development across the enterprise.
| CIO
Top automation pitfalls and how to avoid them
First Tech Credit Union tells CIO Magazine how it turned to Pega's RPA solution to help it cut its 105 step back-office process to just five steps, saving hundreds in labor hours and reducing call...
| Wall Street Journal
CIO 2023 Priorities: Always Be Modernizing
Pega CIO Dave Vidoni tells the Wall Street Journal how Pega is investing in modernizing and streamlining its systems in 2023.
| VentureBeat
Think globally, act locally: Starting small with AI can make a big impact
Pega's Tara DeZao explains how businesses should strategically implement AI, including creating long-term goals, starting with small projects, and knowing when to scale.
| Healthcare IT News
What 2023 holds for EHR optimization, SDOH, patient access, health equity and more
Pega's Susan Taylor walks readers through the issues and trends she eyes as most important in the year ahead and offers advice on how to tackle related challenges.
| Forbes
7 Customer-Experience-Related Predictions For 2023
Pega's Tara DeZao weighs in with other industry experts on how customer experiences will shift in 2023 when it comes to brands using AI and activating customer data.
| Dataversity
Three Pillars of Sustainable Low Code
While low code can be truly transformative, it can also cause problems down the line if not implemented correctly. Here are three ways to create a sustainable low-code strategy.
| Futurum Research
AI and Automation: Key Pieces of the Customer Experience Puzzle
Industry analyst Dan Newman interviews Pega CTO Don Schuerman on how AI and automation are key pieces of the customer experience puzzle.
| The Information
How Money-Losing Tech Firms Redefine Profits
Pega CFO Ken Stillwell comments on how some tech firms are redefining profits and what the tech industry should focus on.
| TechTarget
Pega CTO: Ethical AI for developers demands transparency
Ethical AI begins with anti-bias and explainability, but transparency of decision-making is essential, according to Pega CTO Don Schuerman.
| Futurum Research
Maximizing The Power of the CDP: Garner Insights for a Better Customer Experience with Pega’s Customer Data Connectors
Pega's Matt Nolan explains what businesses need to know about CDPs, including common myths and pitfalls, as well as how organizations can use AI to enhance their existing CDPs for optimal customer...
| Business Insider
How to create employee-resource groups at your business so both existing and new employees feel welcome
Pega's Naznine Tilak shares some tips with Business Insider readers on the most effective ways to create and nurture employee resource groups at your company.
| Insurance Innovation Reporter
4 Key Principles for Becoming a Customer-Centric Digital Insurer
Pega's Manoj Pant breaks down for Insurance Innovation Reporter the four things insurers must do to transform into a customer-centric provider before it's too late.
| Wall Street Journal
Generative AI Startups Attract Business Customers, Investor Funding
Pega's Peter van der Putten comments on the rise of generative AI in areas like marketing, support, and service.
| Protocol
What’s the biggest trend CFOs need to be thinking more about?
Pega's Ken Stillwell weighs in on the biggest trends CFOs need to be thinking more about, including an increased focus on operational efficiency and responsible growth.
| ChannelConnect
Dalende klantloyaliteit bepaalt investeringen in serviceplatforms
Pega's future of customer service research explores the shift toward customer-centric technology over the next five years.
| RockingRobots
Onderzoek: dalende klantloyaliteit stimuleert investeringen in AI
Pega's future of customer service research explores the shift toward customer-centric technology over the next five years.
| CustomerFirst
Dalende Loyaliteit Vraagt Proactieve Customer Servicetechnologie
Pega's future of customer service research explores the shift toward customer-centric technology over the next five years.
| Techvisor
Dalende klantloyaliteit dwingt organisaties te investeren in proactieve customer servicetechnologie
Pega's future of customer service research explores the shift toward customer-centric technology over the next five years.
| IT-Daily
So bekämpfen Firmen schwindende Kundenloyalität
Pega's future of customer service research explores the shift toward customer-centric technology over the next five years.
| MyCustomer
Pega Expands AI Capabilities so Enterprise Users can Work Faster and Smarter to Drive Real Results
Expanded AI capabilities in Pega Infinity 8.8 help organizations to increase efficiency, speed innovation, and improve customer interactions for optimal results.
| Binnenlands Bestuur
Zet in op proactieve klantenservicetechnologie
Pega's future of customer service research explores the shift toward customer-centric technology over the next five years.
| Raconteur
Future of Data
Pega shares its view on AI’s benefit for citizen-centric public service.
| MyCustomer
Autonomous service means happier customer journeys
Pega explores autonomous service leads and improved customer journeys.
| DestinationCRM