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Presse

Paraître dans la presse ne suffit pas. Nos solutions leaders du secteur aident les plus grandes entreprises mondiales à concevoir des applications prêtes pour le monde de demain.

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| Forbes

The Autonomous Enterprise Is Closer Than You Think

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| KMWorld

The evolution of the omnichannel experience

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| TechTarget

Generative AI-supported tools coming from Pegasystems

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| Forbes

Can AI help you act faster, with better outcomes, using fewer resources? Pega's Don Schuerman explains this is more within our grasp than most realize.
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| Axios

Pega's Peter van der Putten tells Axios how the controls in Pega's new generative AI features could help minimize the risks of privileged information being entered into ChatGPT.

| KMWorld

Pega's Tara DeZao weighs in on how AI can play a major role in helping brands optimize customer experiences across channels.

| KMWorld

KMWorld provide details on Pega's plan to integrate generative AI into Pega Infinity.

| TechTarget

TechTarget talks to Pega's Don Schuerman about its upcoming generative AI capabilities being infused into Pega Infinity.
Devops Digest logo

| Devops Digest

Pega's Anthony Abdullah writes an article for Devop Digest on how to institute proper governance guardrails when opening low-code application development across the enterprise.

| CIO

First Tech Credit Union tells CIO Magazine how it turned to Pega's RPA solution to help it cut its 105 step back-office process to just five steps, saving hundreds in labor hours and reducing call...
The Wall Street Journal

| Wall Street Journal

Pega CIO Dave Vidoni tells the Wall Street Journal how Pega is investing in modernizing and streamlining its systems in 2023.
Venture beat

| VentureBeat

Pega's Tara DeZao explains how businesses should strategically implement AI, including creating long-term goals, starting with small projects, and knowing when to scale.

| Healthcare IT News

Pega's Susan Taylor walks readers through the issues and trends she eyes as most important in the year ahead and offers advice on how to tackle related challenges.

| Forbes

Pega's Tara DeZao weighs in with other industry experts on how customer experiences will shift in 2023 when it comes to brands using AI and activating customer data.

| Dataversity

While low code can be truly transformative, it can also cause problems down the line if not implemented correctly. Here are three ways to create a sustainable low-code strategy.
Futurum

| Futurum Research

Industry analyst Dan Newman interviews Pega CTO Don Schuerman on how AI and automation are key pieces of the customer experience puzzle.

| The Information

Pega CFO Ken Stillwell comments on how some tech firms are redefining profits and what the tech industry should focus on.

| TechTarget

Ethical AI begins with anti-bias and explainability, but transparency of decision-making is essential, according to Pega CTO Don Schuerman.
Futurum

| Futurum Research

Pega's Matt Nolan explains what businesses need to know about CDPs, including common myths and pitfalls, as well as how organizations can use AI to enhance their existing CDPs for optimal customer...

| Business Insider

Pega's Naznine Tilak shares some tips with Business Insider readers on the most effective ways to create and nurture employee resource groups at your company.
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| Insurance Innovation Reporter

Pega's Manoj Pant breaks down for Insurance Innovation Reporter the four things insurers must do to transform into a customer-centric provider before it's too late.
The Wall Street Journal

| Wall Street Journal

Pega's Peter van der Putten comments on the rise of generative AI in areas like marketing, support, and service.
protocol

| Protocol

Pega's Ken Stillwell weighs in on the biggest trends CFOs need to be thinking more about, including an increased focus on operational efficiency and responsible growth.
ChannelConnect

| ChannelConnect

Pega's future of customer service research explores the shift toward customer-centric technology over the next five years.

| RockingRobots

Pega's future of customer service research explores the shift toward customer-centric technology over the next five years.

| CustomerFirst

Pega's future of customer service research explores the shift toward customer-centric technology over the next five years.
Techvisor

| Techvisor

Pega's future of customer service research explores the shift toward customer-centric technology over the next five years.

| IT-Daily

Pega's future of customer service research explores the shift toward customer-centric technology over the next five years.
My Customer

| MyCustomer

Expanded AI capabilities in Pega Infinity 8.8 help organizations to increase efficiency, speed innovation, and improve customer interactions for optimal results.
Binnenlands Bestuur

| Binnenlands Bestuur

Pega's future of customer service research explores the shift toward customer-centric technology over the next five years.
Raconteur

| Raconteur

Pega shares its view on AI’s benefit for citizen-centric public service.
My Customer

| MyCustomer

Pega explores autonomous service leads and improved customer journeys.

| DestinationCRM

Expanded AI capabilities in Pega Infinity 8.8 help organizations increase efficiency, speed innovation, and improve customer interactions for optimal results.
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