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Pega Pharmacovigilance

Improve speed, compliance and risk management for drug and device safety.

"We’ve been able to centralize the tracking of exchange of adverse events, aggregate reports, and safety signals with our partners in our global group. That was only made possible by having the efficiencies and the automation that the system brought."
Get to know Pega Pharmacovigilance
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Dynamic intake

Pega features responsive, multi-channel intake that automatically adapts to products, regions, and risk profiles. The result: Faster intake and higher quality data, for fewer follow-ups. Manage all AEs and Complaints, for any product or source, with clinical, social, and contact center support.

Automated processes

Accelerate and scale individual and bulk AE case processing with risk-profile-driven assessments and MedDRA coding. Manage affiliate workflows and global submissions, generate MedWatch, CIOMS, E2B M2/R3, and eMDR reports, and ensure data quality with built-in Part 11 audit trails and validations.

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Expanded visibility

Gain transparency and automation for your entire safety ecosystem. With Pega you can connect social media channels and integrate Natural Language Processing and Optical Character Recognition into your processes. Track partner activities, including PV Agreements and cases exchange with partners.

Wrap and renew

Pega leverages your existing investments, helping you improve the efficiency of your AE intake and work seamlessly with your existing safety system. Readily support and easily extend the latest E2B submission formats, and provide full transparency with automated case status tracking for electronic submissions.

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Pharma and med device support

Harmonize and align operations across product types with support for AEs and product complaints for drugs, vaccines, biologics, and med devices. Automate submissions processes for E2B, eMDR, MedWatch, and CIOMS. Tailored interfaces for different product types make case processing more efficient.

Additional Product Features

Quickly configure business applications with built-in business process and case management.

Create a virtualized application data layer with unique data management capabilities.

Fetch customer data from different sources, in real time, while preserving data integrity.

Customer Engagement for Life Sciences

Move beyond a transactional, data-centric view of patients and healthcare professionals.

Life Sciences Industry Foundation

Accelerate the delivery of life sciences applications using the Pega platform

Customer Case Studies

See how customers are using Pega Pharmacovigilance to transform their enterprises.

Telerx: Optimizing Global Safety Services

Pfizer

Case Study

Pfizer: Managing Drug Safety Across Global Partnerships

TransCelerate: Leveraging Security & Automation to Facilitate Collaboration

See how Pega can help your business

Talk to an expert and see how Pega can transform your customer experiences with next-generation software applications and solutions.