Industry - Top Level - Life Sciences

Life Sciences

Life Sciences Solutions for Managing Provider and Patient Journeys

Bridge clinical, commercial domains to orchestrate customer experience and improve health outcomes.

To thrive in today’s environment of personalized medicine, life science companies need to synchronize physician-patient engagement across clinical and commercial silos. A key element is providing the right information, at the right time, with a laser focus on improving health outcomes.

Enable Patient and Provider Journeys
Pega seamlessly orchestrates doctor and patient journeys throughout and even between commercial and R&D. Connect patients and providers with the right resources, at the right time, while improving the effectiveness and efficiency of your customer interactions and R&D operations.
Manage Variation, Compliance and Scale
Pega lets you readily specialize applications for your particular therapeutic areas, brands, customer types and geographies, enabling you to manage technology globally with regional variances.

Our Products

Commercial Applications and Solutions

Only Pega offers a unified solution for managing customer-centric experiences in commercial operations for both patients and healthcare providers.

Manage customer journeys for providers and patients with

Pega Customer Engagement for Life Sciences

Talk to customers like you know them with

Pega Marketing

Provide individualized on-site service with

Pega Field Service

Enable personalized selling for your medical devices with

Pega Sales & Onboarding

Research & Development Applications and Solutions

Pega accelerates research and development, from discovery to clinical trials, so you can bring products to market more quickly and cost-effectively.

Manage end-to-end safety for devices and drugs with

Pega Pharmacovigilance

Integrate clinical and commercial processes with

Pega Customer Engagement for Life Sciences

Accelerate pre-clinical and clinical research and development with

Pega Life Sciences Industry Foundation

Case Studies

 

Related Resources

 

Events and Webinars

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JUNE 5-8

Global Order Management at GE Healthcare

Learn about GE Healthcare’s mission-critical order visibility app, used by over 3,000 users worldwide. The MyOrders app revolutionizes the order management process by delivering predictable revenue and fulfillment, driving down costs and improving efficiency and visibility.
Watch the session replay

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On-Demand
Webinar

Customer Engagement for Life Sciences

Join Pega and guest speakers from Telerx and Virtusa to learn how to move from transactional, data-centric views focused on individual interactions to true omni-channel patient engagement journeys.
Watch now

News and Media

media coverage
media coverage

Article

When Marketing Met Sales: How to Work Together to Boost Performance

Here are five ways companies are transforming sales and marketing optimization to improve outcomes.

Read the article

media coverage
media coverage

Article

Talk to Me Like you Know Me

Here’s how life sciences firms can deliver more personalized customer interactions.

Read the DestinationCRM article

media coverage
media coverage

Article

Creating Centers of Excellence for Digital Transformation

Here are the essential ingredients for creating a digital transformation CoE.

Read the article

media coverage
media coverage

Article

Removing Friction: Key to Personalizing the Customer Journey

How to overcome the three major obstacles of customer centricity.

Read the article

See How Pega Can
Help Your Business

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