
A Pega Report
Why healthcare engagement should be proactive, personalized, and preemptive
A post-COVID perspective with key findings from Pega’s 2021 Healthcare Engagement Survey.

PDF | 15 pages | 18 mins read
Better consumer engagement drives better health
As we continue to adjust to a new normal, it’s important to keep a finger on the pulse of healthcare. That’s why we surveyed more than 2,000 U.S. healthcare consumers and 200 industry leaders – to understand what matters most in the industry today.
Download our most recent Healthcare Engagement Survey eBook to discover new insights about patient and member perceptions, as well as the COVID-19 public health crisis.
Related resources
eBook
6 steps to simplify service
Data Sheet
Personalized customer service for healthcare
Report
298% ROI with Pega Customer Service™


Pega delivers innovative software that crushes business complexity. Find out how we help leading brands solve problems fast and transform for tomorrow.