Experience how Pega Knowledge Management increases self-service deflection and empowers customers to solve their own problems in their own time.
Vidéo
Service client
Video duration: 01:45
With Pega Always-On Insights, you connect your customer data platforms and other signal providers directly to the Pega Customer Decision Hub™. Learn more.
With Pega Always-On Insights, you connect your customer data platforms and other signal providers directly to the Pega Customer Decision Hub™. Learn more.
See how Pega can supercharge customer service with AI-powered decisioning, providing a personalized and exceptional customer experience, while driving revenue and reducing cost to serve.
Watch this 3-minute overview of Pega’s Healthcare solutions for customer engagement, onboarding & enrollment, customer service, care management, and core operations.
Pega helps insurers personalize and simplify each interaction and anticipate customer needs. This highly personalized experience leads to higher customer satisfaction and drives greater operational efficiency.
Découvrez Process Fabric. Basée sur la plateforme Pega, Pega Process Fabric est notre architecture métier center-out et ouverte. Elle permet aux entreprises de connecter les tâches isssues de processus et systèmes distribués, sans sacrifier l'agilité offerte par des applications indépendantes.
VIDEO: L'application Pega Care Management optimise la gestion des coûts et la coordination des services et facilité l'atteinte des objectifs, tout en offrant des soins centrés sur la personne. Reposant sur une plate-forme unifiée, elle gère l'administration des soins si bien que vous pouvez vous concentrer sur la prestation. Elle connecte les équipes soignantes et personnalise les programmes pour atteindre de meilleurs résultats financiers, opérationnels et cliniques.
With Ethical Bias Check, you can avoid AI adversity by proactively detecting bias in your next best action strategies, then adjusting the offending algorithm or business rule accordingly – ensuring a fair and more balanced outcome for everyone.
Engagement client
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