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Boost productivity and creativity across your full customer journey Pega GenAI™.
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Boost productivity and creativity across your full customer journey Pega GenAI™.
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KI and Entscheidungsfindung
Video duration: 02:09
Experience how Pega Knowledge Management increases self-service deflection and empowers customers to solve their own problems in their own time.
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Experience how Pega Knowledge Management increases self-service deflection and empowers customers to solve their own problems in their own time.
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Kundenservice
Video duration: 01:45
With Pega Always-On Insights, you connect your customer data platforms and other signal providers directly to the Pega Customer Decision Hub™. Learn more.
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With Pega Always-On Insights, you connect your customer data platforms and other signal providers directly to the Pega Customer Decision Hub™. Learn more.
Präsentieren Sie eine spannende neue GenAI-Komponente in Infinity 24.1 können Kunden, Servicemitarbeiter und Back-Office-Nutzer schnell unternehmensspezifische Antworten auf ihre Fragen erhalten.
Pega’s case management centers on the case to deliver end-to-end visibility, automation, and work management. Build a workflow based on the exact work that needs to get done and complete tasks efficiently, effectively, and with full visibility.
Achieve true agility with Pega’s Situational Layer Cake. With businesses constantly changing, see how easy it can be to continuously adapt to what’s different and new without affecting the existing layers.
VIDEO: Pega Customer Service for Healthcare bietet eine zentrale Plattform für personalisierte Interaktionen, die kanalübergreifend arbeitet und Prozesse automatisiert.
Pega Email Bot revolutionizes email, making the handling process easier and faster than ever before. Save time, cut costs, and drive timely and personalized experiences across email and all other channels.
With Pega Always-On Insights, you connect your customer data platforms and other signal providers directly to the Pega Customer Decision Hub™. Learn more.
Pega’s no-code, drag-and-drop approach makes it easy for both business and IT to set up, visualize, map, and manage all your data sources and integrations – no struggle required.
With Pega Value Finder, you can make empathy a reality, by proactively identifying underserved customers, then designing more relevant actions, offers, and messages that add real value, increase customer loyalty, and drive long-term growth.
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