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お客様の導入事例

世界を代表するお客様の成功事例

完璧なカスタマーエンゲージメントからオペレーショナルエクセレンスまで、Pega を活用し驚異的な業績を実現している世界中の一流企業・組織の数々をご紹介します。

Oi:複雑なマーケティングをもっと簡単かつ効果的に
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Oiが複雑なマーケティングをもっと簡単かつ効果的にします。

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Great American: Making annuities simple
Great American Insurance

See how Great American is making it easier to deliver exceptional customer service.

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Achmea: How Achmea won over their customers using AI

Learn how Achmea shifted to seamless omni-channel engagement in three weeks.

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ACSO:犯罪の連鎖を終わらせる
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ACSOは、自社のビューを顧客データと連携させて大変革をもたらしました。

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Aegis:次世代の引受査定システムを構築
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Aegis:次世代の引受査定システムを構築(英語)

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Aflac simplifies and automates email processing of 3000+ emails a week

In its effort to transform and reinvent the way it connects with customers, agents, and policy holders, Aflac devised its “One Digital Aflac” vision, with a distinct focus around customer-centricity.

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Air Europa: A commitment to customer centricity

See how Air Europa grew its loyalty program by personalizing customer interactions.

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Air Force Research Lab improves data quality for empowered decision-making

Learn how AFRL smashed silos – improving data quality and decision-making.

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Alere:加入者のヘルスケアのギャップを緩和
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Alere:加入者のヘルスケアのギャップを緩和(英語)

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American Express meets customer needs and triples satisfaction
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American Express increased customer satisfaction by 3x. Learn how you can too.

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Anthem Creates Next-Generation Service Desktop With Pega Customer Service

See how Anthem improved customer experience – for the customer and employee.

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ANZ: Pegaを利用してグローバルビジネスオペレーションを改革
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ANZ: Pegaを利用してグローバルビジネスオペレーションを改革

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Athletic footwear leader speeds orders and cuts costs with Pega

Learn how a leading in athletic footwear company cut process lead time by 99%.

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Athora: Eliminating service complexity to accelerate customer engagement
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Learn how Athora bridged the front and back end by integrating CRM and BPM.

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Banco Santander Brasil: Delivering exceptional client service, fast
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Learn how Banco Santander Brasil is serving more customers faster than ever.

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Bavarian Government: Helping provide rapid financial support in a time of crisis

Helping the Bavarian Government provide rapid financial support in a time of crisis.

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BCBS NC: Driving business value with bots

Learn how BCBS used bots to save over 500 hours of manual work.

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