お客様の導入事例

世界を代表するお客様の成功事例

完璧なカスタマーエンゲージメントからオペレーショナルエクセレンスまで、Pega を活用し驚異的な業績を実現している世界中の一流企業・組織の数々をご紹介します。

注目のお客様の導入事例

Video duration: 03:37

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CBAでは、全チャネルでネクストベストカンバセーションのパーソナライズを実現。

Customer Decision Hub

Hitachi Construction Machinery improving operational efficiency

Video duration: 03:10

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日立建機は代理店の業務を効率化し顧客満足度を向上。

インテリジェントオートメーション

Video duration: 03:15

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SOでは、Pega Customer Serviceで失業給付金やサービスの提供方法を刷新。

カスタマーサービス

AbbVie automates clinical and R&D workflows, keeping scientists focused on the mission

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AbbVie partners with Pega to automate R&D request management system.

インテリジェントオートメーション

AbbVie transforms physician interactions

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AbbVie is a global, research-based biopharmaceutical company focused on creating a remarkable impact on patients' lives.

Customer Decision Hub

Achmea future-proofs operations with Pega

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See how the company reduced time to complete a policy origination journey by 50%.

Customer Decision Hub

Achmea personalized customer experience using AI

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Learn how Achmea shifted to seamless omni-channel engagement in three weeks.

Customer Decision Hub

ACSO improves client outcomes and creates efficiencies

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See how the organization reduced report time from days to hours using Pega.

プラットフォーム

Aflac automates processing of 3000+ emails a week

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Aflac simplifies and automates email processing of 3000+ emails a week.

プラットフォーム

Aflac reshapes the customer experience with AI and automation

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See how the company saved $4M with virtual agents.

プラットフォーム

Air Europa unifies the passenger journey

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See how Air Europa grew its loyalty program by personalizing customer interactions.

Customer Decision Hub

Air Force Research Lab improves data quality for empowered decision-making

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Learn how AFRL smashed silos – improving data quality and decision-making.

プラットフォーム

ANAH develops new housing grant application platform, increasing applications processed by 9X

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ANAH enables more sustainable housing with Pega.

プラットフォーム

Athletic footwear leader reduces process lead time by 99%

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Learn how a leading in athletic footwear company cut process lead time by 99%.

プラットフォーム

Athora accelerates customer engagement and boosts CSAT by 12%

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Learn how Athora bridged the front and back end by integrating CRM and BPM.

カスタマーサービス

We'd prefer it if you saw us at our best.

世界を代表するお客様の成功事例

完璧なカスタマーエンゲージメントからオペレーショナルエクセレンスまで、Pega を活用し驚異的な業績を実現している世界中の一流企業・組織の数々をご紹介します。

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