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Customer Success Stories

Große Marken, große Gewinne

Vom perfekten Customer Engagement zu operativer Exzellenz – mit den Lösungen von Pega können weltweit führende Unternehmen bahnbrechende Ergebnisse erzielen.

CBA: Übertreffen der Kundenerwartungen mit maßgeschneidertem Dialog
Commonwealth Bank of Australia

Erfahren Sie, wie die CBA die Next Best Conversations in jedem Channel personalisiert.

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AbbVie transforms physician interactions

AbbVie is a global, research-based biopharmaceutical company focused on creating a remarkable impact on patients' lives.

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Achmea personalized customer experience using AI
Achmea

Learn how Achmea shifted to seamless omni-channel engagement in three weeks.

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Aflac automates processing of 3000+ emails a week
Aflac

Aflac simplifies and automates email processing of 3000+ emails a week.

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Air Europa unifies the passenger journey
Air Europa

See how Air Europa grew its loyalty program by personalizing customer interactions.

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Air Force Research Lab improves data quality for empowered decision-making
Air Force Research Lab

Learn how AFRL smashed silos – improving data quality and decision-making.

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Athletic footwear leader reduces process lead time by 99%
Athletic footwear leader

Learn how a leading in athletic footwear company cut process lead time by 99%.

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Athora: So nehmen Sie dem Service seine Komplexität und beschleunigen die Kundeninteraktion
Athora

Erfahren Sie, wie Athora die Brücke zwischen Frontend und Backend schafft, indem sie CRM und BPM integriert.

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Auto finance organization: Future-proofing with Pega
Auto finance organization

This auto finance organization is future-proofing its collections program. See how.

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Auto industry powerhouse reimagines process automation
Auto industry powerhouse

See how an auto industry powerhouse used automation to save $6.6M in five years.

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Banco BHD Leon unifies customer experience
Banco BHD Leon

See how Banco BHD Leon is using omni-channel to truly understand its customers.

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Banco Santander Brasil transforms client services
Santander

Learn how Banco Santander Brasil is serving more customers faster than ever.

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BCBS NC drives business value with bots
Blue Cross Blue Shield of North Carolina

Learn how BCBS used bots to save over 500 hours of manual work.

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Bradesco Seguros revolutionized product distribution
Bradesco Seguros

Find out how Bradesco Seguros unified product distribution.

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BT achieves world-class, personal lifecycle management
BT

See how BT replaced over 17 disparate versions of a tool into one system.

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Bureau of Alcohol, Tobacco, Firearms and Explosives: Delivering a modern, unified case management system
Bureau of Alcohol, Tobacco, Firearms and Explosives

ATF replaced four legacy systems with one, modern solution – all in record time.

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California Department of Public Health: Improving customer experience
California Department of Public Health

Learn how CDPH expedited the health licensing process from months to days with automation.

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Captive auto lender supports 225,000 annual loans with Pega
Captive auto lender

This captive lender has made following complex compliance regulations easy.

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