Customer Case Studies

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Learn how Vodafone Spain rethought how it approaches and manages its customer base.

Customer Decision Hub

Commonwealth Bank of Australia: Exceeding customer expectations

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Learn how CBA is personalizing next best conversations across every channel.

Customer Decision Hub

Siemens: Powering global digital transformation with one unified system

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See how Siemens improved efficiency by more than 80%.

Piattaforma

AbbVie transforms physician interactions

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AbbVie is a global, research-based biopharmaceutical company focused on creating a remarkable impact on patients' lives.

Customer Decision Hub

Achmea personalized customer experience using AI

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Learn how Achmea shifted to seamless omni-channel engagement in three weeks.

Customer Decision Hub

ACSO improves client outcomes and creates efficiencies

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See how the organization reduced report time from days to hours using Pega.

Piattaforma

Aflac automates processing of 3000+ emails a week

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Aflac simplifies and automates email processing of 3000+ emails a week.

Piattaforma

Air Europa: Un impegno preciso per realizzare la customer centricity

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Air Europa: Un impegno preciso per realizzare la customer centricity

Customer Decision Hub

Air Force Research Lab improves data quality for empowered decision-making

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Learn how AFRL smashed silos – improving data quality and decision-making.

Piattaforma

Anthem delivers personalized customer experiences with Pega

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See how Anthem achieved an 11-point increase in NPS over 90 days.

Servizio clienti

Athletic footwear leader reduces process lead time by 99%

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Learn how a leading in athletic footwear company cut process lead time by 99%.

Piattaforma

Athora: come accelerare il coinvolgimento dei clienti eliminando la complessità dell'assistenza

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Scopri come Athora ha colmato il vuoto tra front-end e back-end integrando CRM e BPM.

Servizio clienti

Auto finance organization: Future-proofing with Pega

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This auto finance organization is future-proofing its collections program. See how.

Automazione intelligente

Auto industry powerhouse reimagines process automation

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See how an auto industry powerhouse used automation to save $6.6M in five years.

Piattaforma

Banco BHD Leon unifies customer experience

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See how Banco BHD Leon is using omni-channel to truly understand its customers.

Servizio clienti

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