Estudios de casos de clientes

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Clientes destacados

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Descubra cómo Vodafone España se ha replanteado la forma de enfocar y gestionar su base de clientes.

Customer Decision Hub

Commonwealth Bank of Australia: Exceeding customer expectations

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Conozca cómo CBA personaliza las mejores conversaciones siguientes en todos los canales.

Customer Decision Hub

Siemens: Powering global digital transformation with one unified system

Video duration: 03:23

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Descubra como Siemens ha mejorado su eficiencia en un 80%.

Platform

AbbVie automates clinical and R&D workflows, keeping scientists focused on the mission

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AbbVie partners with Pega to automate R&D request management system.

Automatización inteligente

AbbVie transforms physician interactions

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AbbVie is a global, research-based biopharmaceutical company focused on creating a remarkable impact on patients' lives.

Customer Decision Hub

Achmea personalized customer experience using AI

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Learn how Achmea shifted to seamless omni-channel engagement in three weeks.

Customer Decision Hub

ACSO improves client outcomes and creates efficiencies

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See how the organization reduced report time from days to hours using Pega.

Platform

Aflac automates processing of 3000+ emails a week

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Aflac simplifies and automates email processing of 3000+ emails a week.

Platform

Air Europa: comprometidos en la atención al cliente

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Air Europa: comprometidos en la atención al cliente

Customer Decision Hub

Air Force Research Lab improves data quality for empowered decision-making

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Learn how AFRL smashed silos – improving data quality and decision-making.

Platform

ANAH develops new housing grant application platform, increasing applications processed by 9X

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ANAH enables more sustainable housing with Pega.

Platform

Athletic footwear leader reduces process lead time by 99%

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Learn how a leading in athletic footwear company cut process lead time by 99%.

Platform

Athora: eliminación de la complejidad del servicio para acelerar el engagement al cliente

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Descubra cómo Athora ha conectado el front-end y el back-end integrando CRM y BPM.

Customer Service

Auto finance organization: Future-proofing with Pega

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This auto finance organization is future-proofing its collections program. See how.

Automatización inteligente

Auto industry powerhouse reimagines process automation

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See how an auto industry powerhouse used automation to save $6.6M in five years.

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