Be a Disruptor in Customer Engagement
Pega software helps you engage with your customers better, faster and more successfully in an ever-changing world.
We live in a digital world, where customers have immediate access to information and technology, enabling them to like, buy, switch, and command attention with a tap. This presents a significant challenge to respond to and engage with customers the way they want to engage with you.
Pega can help bridge the gap between you and your customer in real time, across multiple channels, making the process simple, effective and personal.
- Streamline, Simplify, Personalize
- Pega employs a different approach to CRM that uses a system of insight to guide sales, marketing, and service professionals in how to best resolve customer issues in real time. In 30 to 60 days Pega can automate tasks and processes, integrate disparate systems and provide step-by-step guidance to anticipate customer needs.
- Build Better Applications Fast
- Pega applications are built on the agile, visually driven Pega 7 platform, which lets you deliver results 6.4x faster than traditional programming. Pega's market-leading platform offers social, mobile, analytics and cloud technologies you need to connect with your customers.
Pega applications meet the ever-growing demands of today's customers while driving competitive advantages.
Enable rapid innovation and fast deployment with
Deliver a personalized customer experience with
See what your customers are seeing with
Provide individualized on-site service with
Simplify desktops and boost productivity with
Understand your workforce and make data-driven decisions with
Events & Webinars
The Paradox of Technology
Hear insights from customer experience expert Shep Hyken on how new technology can make organizations more human and how customer service technology, in particular, can drive better customer experiences.
Is Your CRM Holding You Back?
Many organizations today are struggling to deliver a unified customer journey across the plethora of channels that are available. The reason why they’re having this trouble is because their CRM system is trying to solve the wrong problem. It’s time for a completely different approach.
5 Predictions for the Future of Customer Experience
Hear from Customer Experience Adviser and Forbes.com contributor, Blake Morgan, on what she predicts will be the top trends in customer experience.