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Innovation in action

Design thinking

We believe great technology comes from human-centric collaboration and ideas. So we build in design thinking principles, every step of the way.

Identify the opportunity

Need to solve a business problem, or make changes for maximum impact? Pega uses a design thinking approach to help you define and build out key microjourneys™, sections of customer journeys that lead to specific outcomes. For quick fixes, deploy Pega Kickstart solutions in just weeks. Or, for larger projects, our expert-led Pega Catalyst™ workshops can guide you toward lasting transformation.

Design the solution

Once you’ve identified opportunities for change, you’ll need to bring everyone together to plan out solutions. The Pega Express™ approach combines design thinking with a powerful low-code platform so business and IT can innovate as one. Together, teams can design solutions and define key components, like data and personas, while directly capturing business requirements right in the platform.

Build the experience

When it’s time to turn ideas into working software, Pega’s low-code factory approach empowers you to build fast and change faster. Our approach combines scalable low-code capabilities and best practices that empower business users and developers while allowing for IT governance and sustainability.

Get a closer look at our methodology

We combine design thinking principles, rapid delivery, and a low-code experience to set you up for success.

Learn more
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