Pegasystems' Top BPM Executive to Highlight Rules' Role in BPM at DCI Business Process Management '04 Conference

CAMBRIDGE, Mass., June 14, 2004 — Pegasystems' (NASDAQ: PEGA) top business process management (BPM) executive will lead a session on managing the lifecycle of business rules at the DCI Business Process Management '04 Conference in Boston on June 15.

Setrag Khoshafian, Pegasystems' vice president of BPM technology, will present "Business Process and Rules Management Lifecycle" during the conference's Technology Showcase at 5 p.m. at the Marriott Long Wharf Hotel. DCI is one of the world's top forums for exchanging ideas and practical experience in enterprise BPM. Pegasystems will also demonstrate its smart BPM platform, PegaRULES Process Commander Version 4, in booth 202 on the show floor. Demonstrations will take place on both June 15 and June 16.

Khoshafian's presentation will focus on smart BPM lifecycle management for agile enterprises. The traditional modeling-design-deployment-performance monitoring cycles of BPM often do not take the rules dimension into consideration. Khoshafian will explain how rules come into play in all phases of a smart BPM lifecycle.

"Many companies talk about rules in the context of BPM, but they're usually only addressing part of the issue: the process rules or the practice rules. Our products incorporate both, enabling organizations to change their processes and create new ones in minutes to respond to market conditions," Khoshafian said. "We call this 'simply smart BPM' because we've used the inherent intelligence in corporate computing systems to automate the complex tasks of managing process and practice rules across multiple enterprise IT systems. This makes businesses more agile and shows almost immediate return on investment."

Forward-Looking Statements

Certain statements contained in this press release may be construed as "forward-looking statements" as defined in the Private Securities Litigation Reform Act of 1995 including, without limitation, our financial guidance with respect to 2004 revenue, profit before tax, tax rate, earnings per share and cash from operating activities. The words "believe," "expect," "hope," "anticipate," "plan" and similar expressions, among others, identify forward-looking statements, which speak only as of the date the statement was made. The Company does not undertake and specifically disclaims any obligation to publicly update or revise any forward-looking statements, whether as a result of new information, future events or otherwise. These statements are based on current expectations and assumptions and involve various risks and uncertainties, which could cause the Company's actual results to differ from those expressed in such forward-looking statements. These risks and uncertainties include volatility of our quarterly operating results, difficulty in predicting the completion of product implementations and consequently the timing of our license revenue recognition, the timing of term software license renewals, customer acceptance of our new PegaRULES Process Commander technology, our ability to develop new products and evolve existing ones, the impact on our business of the ongoing consolidation in the financial services market, historically our core market, our ability to attract and retain key employees, reliance on certain key third-party relationships, and other risks and uncertainties. Further information regarding these and other factors, which could cause the Company's actual results to differ materially from any forward-looking statements contained in this press release, is contained in the Company's most recent report on form 10-K and other recent filings on file with the Securities and Exchange Commission. The forward-looking statements contained in this press release represent the Company's views as of June 14, 2004. Investors are cautioned not to place undue reliance on such forward-looking statements and there are no assurances that the matters contained in such statements will be achieved. Although subsequent events may cause the Company's view to change, the Company does not undertake and specifically disclaims any obligation to publicly update or revise these forward-looking statements, whether as the result of new information, future events or otherwise. The statements should therefore not be relied upon as representing the Company's view as of any date subsequent to the date of this release.

NOTE: Pegasystems is a registered trademark of Pegasystems Inc. Other product and company names may be trademarks of their respective owners.

About Pegasystems

Pegasystems (NASDAQ: PEGA) develops strategic applications for marketing, sales, service, and operations. Pega’s applications streamline critical business operations, connect enterprises to their customers seamlessly in real-time across channels, and adapt to meet rapidly changing requirements. Pega’s Global 3000 customers include many of the world’s most sophisticated and successful enterprises. Pega’s applications, available in the cloud or on-premises, are built on its unified Pega 7 platform, which uses visual tools to easily extend and change applications to meet clients’ strategic business needs. Pega’s clients report that Pega gives them the fastest time to value, extremely rapid deployment, efficient re-use, and global scale. For more information, please visit us at

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The information contained in this press release is not a commitment, promise, or legal obligation to deliver any material, code or functionality. The development, release and timing of any features or functionality described remains at the sole discretion of Pegasystems, Pegasystems specifically disclaims any liability with respect to this information.


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