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Press Releases

Newsworthy is an understatement. Our industry-leading solutions help the world's largest companies build applications engineered for the future.

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Pega Introduces Value Finder To Better Engage Neglected Customers

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Organizations Turning to Intelligent Automation to Guard Against Impact of Future Pandemics, Research Finds

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Pega Introduces X-ray Vision: The Industry’s First Self-Healing RPA

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CAMBRIDGE, Mass. – July 7, 2020 – Pegasystems Inc. (NASDAQ: PEGA), the software company empowering digital transformation at the world’s leading enterprises, today announced the Internal Revenue Service (IRS) has selected Pega to help modernize...

CAMBRIDGE, Mass. – May 19, 2020 – Pegasystems Inc. (NASDAQ: PEGA), the software company empowering digital transformation at the world’s leading enterprises, today announced Ethical Bias Check , a new capability of Pega Customer Decision Hub™ that...

CAMBRIDGE, Mass. – February 19, 2020 – Organizations must tear down the walls between IT and the business and make more customer-centric investments if they are to improve customer experience (CX), according to new research from Pegasystems Inc....

CAMBRIDGE, Mass. – November 20, 2019 – Pegasystems Inc. (NASDAQ: PEGA), the software company empowering digital transformation at the world’s leading enterprises, today announced results of a global survey that found customer service representatives...

LAS VEGAS – June 4, 2019 – Pegasystems Inc. (NASDAQ: PEGA), the software company empowering digital transformation at the world’s leading enterprises, today at PegaWorld announced the introduction of Real-Time AI Connectors – a new set of APIs...

LAS VEGAS – June 3, 2019 – Pegasystems Inc. (NASDAQ: PEGA), the software company empowering digital transformation at the world’s leading enterprises, today launched new digital messaging capabilities within Pega Customer Service™ so clients can...

CAMBRIDGE, Mass. – May 15, 2019 – Businesses are out of touch with their customers and overestimate the quality of the customer service they provide, according to new research from Pegasystems Inc. (NASDAQ: PEGA), the software company empowering...

CAMBRIDGE, Mass. – May 13, 2019 – Pegasystems Inc. (NASDAQ: PEGA), the software company empowering digital transformation at the world’s leading enterprises, today announced its acquisition of In The Chat (ITC), an enterprise-grade digital customer...

CAMBRIDGE, Mass. – April 15, 2019 – Pegasystems Inc. (NASDAQ: PEGA), the software company empowering digital transformation at the world’s leading enterprises, today announced it has won multiple awards, including the 2019 CRM Watchlist, 2019 CRM...

CAMBRIDGE, Mass. – February 4, 2019 – Pegasystems Inc. (NASDAQ: PEGA), the software company empowering digital transformation at the world’s leading enterprises, today announced enhancements to its suite of healthcare applications, including Pega...

CAMBRIDGE, Mass. – December 19, 2018 – Pegasystems Inc. (NASDAQ: PEGA), the software company empowering digital transformation at the world’s leading enterprises, today announced that Pega Infinity™ was named a Silver winner for Most Innovative...

CAMBRIDGE, Mass. – December 10, 2018 – Pegasystems Inc. (NASDAQ: PEGA), the software company empowering digital transformation at the world’s leading enterprises, today announced the results of a new survey that revealed the majority of drivers (63...

CAMBRIDGE, Mass. – October 2, 2018 – Pegasystems Inc. (NASDAQ: PEGA), the software company empowering customer engagement at the world’s leading enterprises, today announced the results of a new survey that revealed how consumers perceive their...

CAMBRIDGE, Mass. – October 25, 2017 – Pegasystems Inc. (NASDAQ: PEGA), the software company empowering customer engagement at the world’s leading enterprises, today announced new artificial intelligence (AI) and virtual assistant capabilities in Pega...

CAMBRIDGE, Mass. – October 12, 2017 – Pegasystems Inc. (NASDAQ: PEGA), the software company empowering customer engagement at the world’s leading enterprises, today announced the launch of Robotic Accelerators for Pega® Customer Service, making it...

AMSTERDAM, NL. – 07 March,2017 – Pegasystems Inc. (NASDAQ: PEGA), the software company empowering customer engagement at the world’s leading enterprises, today announced that Dutch insurer VIVAT will deploy Pega customer engagement software to help...

CAMBRIDGE, Mass. – February 21, 2017 – Pegasystems Inc. (NASDAQ: PEGA), the software company empowering customer engagement at the world’s leading enterprises, today launched Pega® Self-Service Advisor – an AI-powered capability that enables...

CAMBRIDGE, Mass. – January 17, 2017 – Pegasystems Inc. (NASDAQ: PEGA), the software company empowering customer engagement at the world’s leading enterprises, today announced advancements to Pega® Product Composer System (PCS) for Healthcare, which...

CAMBRIDGE, Mass. – November 28, 2016 – Pegasystems Inc. (NASDAQ: PEGA), the software company empowering customer engagement at the world’s leading enterprises, today announced Pega® FHIR APIs, which are connectors that allow healthcare payers and...

CAMBRIDGE, Mass. – October 18, 2016 What: The sixth annual Pega Healthcare Summit , hosted by Pegasystems Inc. , will focus on the role technology plays in the issues, challenges, and opportunities facing healthcare organizations today. When:...

CAMBRIDGE, Mass. – October 17, 2016 – Pegasystems Inc. (NASDAQ: PEGA), the software company empowering customer engagement at the world’s leading enterprises, today announced a partnership with MCG Health , the leader in evidence-based care...

Las Vegas – July 11, 2016 What: Pegasystems Inc . is exhibiting at Cisco Live and will demonstrate how the integration between Pega Customer Service and Tropo , a part of Cisco, enhances customer service experiences with advanced communications...

CAMBRIDGE, Mass. – February 29, 2016 – Nearly a quarter (24 percent) of global financial services organizations run the risk of falling behind competitors because legacy systems are preventing them from offering customers fully personalized services,...
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