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Press Releases

Newsworthy is an understatement. Our industry-leading solutions help the world's largest companies build applications engineered for the future.

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Pega Introduces Value Finder To Better Engage Neglected Customers

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Organizations Turning to Intelligent Automation to Guard Against Impact of Future Pandemics, Research Finds

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Pega Introduces X-ray Vision: The Industry’s First Self-Healing RPA

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CAMBRIDGE, Mass. – May 15, 2020 – Pegasystems Inc. (NASDAQ: PEGA), the software company empowering digital transformation at the world’s leading enterprises, today announced it has been named a Visionary in the Gartner Magic Quadrant for Multichannel...

CAMBRIDGE, Mass. – February 19, 2020 – Organizations must tear down the walls between IT and the business and make more customer-centric investments if they are to improve customer experience (CX), according to new research from Pegasystems Inc....

CAMBRIDGE, Mass. – November 20, 2019 – Pegasystems Inc. (NASDAQ: PEGA), the software company empowering digital transformation at the world’s leading enterprises, today announced results of a global survey that found customer service representatives...

CAMBRIDGE, Mass. – October 29, 2019 – Pegasystems Inc. (NASDAQ: PEGA), the software company empowering digital transformation at the world’s leading enterprises, today announced enhancements to Pega Care Management TM that improve transparency and...

CAMBRIDGE, Mass. – July 2, 2019 – Pegasystems Inc. (NASDAQ: PEGA), the software company empowering digital transformation at the world’s leading enterprises, today announced it received two awards for outstanding healthcare solutions for patient...

CAMBRIDGE, Mass. – June 14, 2019 – Pegasystems Inc. (NASDAQ: PEGA), the software company empowering digital transformation at the world’s leading enterprises, today announced it has been named a Leader in the Gartner Magic Quadrant for the CRM...

LAS VEGAS – June 4, 2019 – Consumers lack trust in artificial intelligence (AI) and don’t understand the extent to which it can make their interactions with businesses better and more efficient, according to new research from Pegasystems Inc. (NASDAQ...

LAS VEGAS – June 4, 2019 – Pegasystems Inc. (NASDAQ: PEGA), the software company empowering digital transformation at the world’s leading enterprises, today at PegaWorld introduced Customer Empathy Advisor – a new capability of Pega® Customer...

LAS VEGAS – June 4, 2019 – Pegasystems Inc. (NASDAQ: PEGA), the software company empowering digital transformation at the world’s leading enterprises, today at PegaWorld announced the introduction of Real-Time AI Connectors – a new set of APIs...

LAS VEGAS – June 3, 2019 – Pegasystems Inc. (NASDAQ: PEGA), the software company empowering digital transformation at the world’s leading enterprises, today launched new digital messaging capabilities within Pega Customer Service™ so clients can...

LAS VEGAS – June 3, 2019 – Pegasystems Inc. (NASDAQ: PEGA), the software company empowering digital transformation at the world’s leading enterprises, today announced a new client recognition program, the Pega DX HeroTM awards . Winners were...

CAMBRIDGE, Mass. – May 1, 2019 – Pegasystems Inc. (NASDAQ: PEGA), the software company empowering customer engagement at the world’s leading enterprises, today announced it has been named a Visionary in the Gartner Magic Quadrant for Multichannel...

CAMBRIDGE, Mass. – April 15, 2019 – Pegasystems Inc. (NASDAQ: PEGA), the software company empowering digital transformation at the world’s leading enterprises, today announced it has won multiple awards, including the 2019 CRM Watchlist, 2019 CRM...

CAMBRIDGE, Mass. – February 4, 2019 – Pegasystems Inc. (NASDAQ: PEGA), the software company empowering digital transformation at the world’s leading enterprises, today announced enhancements to its suite of healthcare applications, including Pega...

CAMBRIDGE, Mass. – December 19, 2018 – Pegasystems Inc. (NASDAQ: PEGA), the software company empowering digital transformation at the world’s leading enterprises, today announced that Pega Infinity™ was named a Silver winner for Most Innovative...

CAMBRIDGE, Mass. – December 10, 2018 – Pegasystems Inc. (NASDAQ: PEGA), the software company empowering digital transformation at the world’s leading enterprises, today announced the results of a new survey that revealed the majority of drivers (63...

CAMBRIDGE, Mass. – October 9, 2018 – Pegasystems Inc. (NASDAQ: PEGA), the software company empowering customer engagement at the world’s leading enterprises, today announced survey results from 3,500 global consumers that find most chatbots still...

CAMBRIDGE, Mass. – October 2, 2018 – Pegasystems Inc. (NASDAQ: PEGA), the software company empowering customer engagement at the world’s leading enterprises, today announced the results of a new survey that revealed how consumers perceive their...

CAMBRIDGE, Mass. – May 3, 2018 – Pegasystems Inc. (NASDAQ: PEGA), the software company empowering customer engagement at the world’s leading enterprises, today announced it has been named a Visionary in the 2018 Gartner Magic Quadrant for...

CAMBRIDGE, Mass. – April 4, 2018 – Pegasystems Inc. (NASDAQ: PEGA), the software company empowering customer engagement at the world’s leading enterprises, today announced it has appointed Shoel Perelman as vice president of product for Pega®...

CAMBRIDGE, Mass. and NEW YORK, N.Y. – February 21, 2018 – Pegasystems , (NASDAQ: PEGA), a leader in customer engagement software, and Idio , a demand orchestration platform for B2B marketing, today announced a strategic partnership that will enable...

CAMBRIDGE, Mass. – December 26, 2017 – Pegasystems Inc. (NASDAQ: PEGA), the software company empowering customer engagement at the world’s leading enterprises, today announced it received the highest scores in the business-to-business and complex...

CAMBRIDGE and NEW YORK — July 19, 2017 — Pegasystems Inc. (NASDAQ: PEGA), the software company empowering customer engagement at the world’s leading enterprises, and Accenture (NYSE: ACN), a leading global professional services company, today...

CAMBRIDGE, Mass., and COLUMBIA, Md. – June 14, 2017 – Merkle , a leading technology-enabled, data-driven performance marketing agency, and Pegasystems , a leading provider of customer engagement software, today announced the launch of a marketing...

LAS VEGAS – June 6, 2017 – Pegasystems Inc. (NASDAQ: PEGA), the software company empowering customer engagement at the world’s leading enterprises, today announced at PegaWorld that Forrester Research has named Pegasystems a leader in the latest The...

CAMBRIDGE, Mass. – June 1, 2016 – Pegasystems Inc ., (NASDAQ: PEGA), the software company empowering the world’s leading enterprises with strategic business applications, today announced it has been recognized as a Strong Performer by Forrester...
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