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Pega for Financial Services

Pega Client Lifecycle Management

Expedite onboarding, time to transact while managing KYC due diligence.

"Building on its historically strong market position, Pega has expanded its KYC functionality with perpetual KYC monitoring and low-code capabilities differentiators."

Get to know Pega Client Lifecycle Management

onboarding with pega client lifecycle management

Expedite onboarding with
parallel case orchestration

Seamlessly connect front and back office functions, eliminate duplicate data requirements and manage various processes, including due diligence, credit, tax, and legal, in parallel.

compliance with pega client lifecycle management

Ensure compliance with
Pega KYC

Integrated with Pega CLM, the application manages compliance globally with a dynamic regulatory rules engine, global master view clients, intent led-processes, and pre-configured best-practice KYC rules that cover AML/CTF, FATCA, CRS, FINRA, MiFID II, IIROC, EMIR, and Dodd-Frank, among others.

transparency with pega client lifecycle management

Provide client focus with
transparency and reuse

Drive accountability across the end to end process with transparency and customized reporting. Global reuse of due diligence information reduces repeated requests for client information.

agile implementation with pega client lifecycle management

Faster benefits with
agile implementation

Pega CLM and KYC are fully integrated, ensuring quick delivery and functionality with a proven implementation methodology. A zero code approach accelerates ROI, leveraging existing systems and out-of-the box connectors such as kyc.com (Markit), Clarient, Avox and World-Check.

global scalability with pega client lifecycle management

Unified solution with
global scalability

Our client-centric approach orchestrates onboarding and client lifecycle management across jurisdictions and lines of business, including retail, commercial, wealth management, and institutional banking, ensuring transparency and efficiency of the end to end process.

Customer Case Studies

See how customers are using Pega Client Lifecycle Management to transform their enterprises.

Pega Client Lifecycle Management Media Coverage

Banks Need to Go Low to Crack Rapid Delivery and Innovation of Onboarding KYC Apps & RegTech

GDPR and Onboarding: Conforming to GDPR across the Customer Lifecycle

Frequently Asked Questions about Client Lifecycle Management

CLM KYC is a solution for managing customer onboarding, due diligence, and ongoing KYC requirements across the customer lifecycle.

It helps financial institutions meet regulatory obligations while improving efficiency and customer experience.

CLM KYC supports key lifecycle journeys, including:

  • New customer onboarding
  • Periodic and event driven reviews
  • Customer updates and maintenance
  • Offboarding

CLM KYC helps institutions apply the right regulatory requirements at the right time.

Rules and questionnaires are configurable, allowing organizations to adapt to regulatory change without extensive rework.

CLM KYC uses a party centric approach, allowing institutions to manage:

  • Customers, counterparties, and related parties
  • Ownership and control structures
  • Risk profiles across networks of entities

Perpetual KYC shifts from periodic reviews to ongoing, event driven monitoring.

CLM KYC supports this approach by triggering reviews when relevant changes occur, helping reduce cost and risk.

Automation and AI help reduce manual work in data collection, document handling, and reviews.

AI assists with tasks such as document processing, guidance, and summarization while maintaining auditability.

Yes, CLM KYC allows business users to configure rules, data requirements, and questionnaires without deep technical changes – helping organizations respond faster to change.

CLM KYC is designed to integrate with external data and screening providers, enabling institutions to enrich customer profiles and support due diligence.

Yes, CLM KYC is designed to scale across regions, jurisdictions, and lines of business, supporting complex global operating models.

By reducing unnecessary delays and repetitive requests, CLM KYC helps create smoother onboarding and review experiences while maintaining compliance.

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