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Customer Case Studies

Built for the bold.

Pega puts transformation in your hands – unified, AI-powered, and future-ready.
Featured Customers
NAB’s journey to customer-centric banking
Video duration: 02:13
See how NAB used Pega Customer Decision Hub to lift conversion rates by 50%.
Customer Decision Hub
Virgin Media Ireland unlocks seamless customer experiences
Video duration: 02:34
See how Virgin Media Ireland crafted one unified agent desktop.
Customer Service
Church Mutual transforms insurance operations with Pega
Video duration: 02:08
Hear how Church Mutual drove a 200% efficiency gain with Pega.
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National Australia Bank accelerates time to value with Pega 1:1 Operations Manager

See how Ford redefined the electric vehicle test drive experience across Europe, boosting customer satisfaction and sales conversions.
Customer Decision Hub
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