Case Study

Siemens creates a seamless customer experience with master data management

Pega Global Master Data Management drives efficiency, end-to-end integration, and reduces cost of the overall process.

Instead of focusing on managing data in disparate systems, or ripping and replacing existing applications, Siemens selected Pega to digitize and lean its customer and employee touchpoints, while bridging systems, processes, and people at scale and in real time.

For Siemens, Pega was the only vendor that could support and accompany them on their Global Master Data Management journey to consolidate a highly distributed system landscape into a single end-to-end, cost-effective, and agile platform.


  • Industry: Manufacturing & High Technology
  • Product Area: Platform
  • Challenge: Digital Process Automation
  • Topic: BPM

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