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Pega webinars

From research and insights to demos and best practices, our webinars deliver the knowledge you need, fast. See what's next or watch one on-demand.

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Live Webinar | September 29, 2021

Data Deprecation, 1st Party Relationships, and the Impact on CX

Improve customer engagement on paid channels

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Webinar Series | Weekly on Thursdays

Go low code, the right way

Join an interactive session to see how low code unlocks the power of intelligent automation

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Live Webinar | October 12, 2021

Building a Future-Ready Workforce

Building a future-ready workforce? Join MIT CISR for a special webinar on how – and why – you need to future-proof your way of working

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Webinar | On-demand

Designed for Digital: Your Transformation Roadmap

Join MIT digital transformation researcher and co-author of “Designed for Digital,” Jeanne Ross as well as Pega’s chief technology officer, Don Schuerman, for an in-depth look at how you can begin architecting your business for sustained success.

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Webinar | On-demand

How to Build a Data-Driven Culture

Join our panelists, including Pega’s CTO and VP of Product Strategy, Don Schuerman, Technical Solutions Director, Thomas Kaufmann, and author of Fail Fast, Learn Faster: Lessons in Data-Driven Leadership in an Age of Disruption, Big Data, and AI, and CEO of NewVantage Partners, Randy Bean, to learn how a data-driven culture can enhance your digital capabilities, drive efficiency, and even identify paths to generate revenue.

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Webinar | On-demand

Building total experience for the enterprise

In this webinar, featuring Gartner Research Vice President Jason Wong and Pega Vice President of Intelligent Automation, Jeanette Medlin Barlow, we take a closer look at how enterprises are rising to the challenge of transformation.

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Webinar | On-demand

インテリジェントオートメーション:時代の変化に乗り遅れないために

Pegaの製品マーケティングマネージャー、エミリー・カロ氏とCapgeminiのリードシステムアーキテクト、プリタム・チャクラボーティ氏によるこのウェビナーでは、インテリジェントオートメーション戦略を成功させるために不可欠な3つの要素と、ローコードを活用して業務をこなす方法についてご紹介します。

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Webinar | On-demand

リアルタイム:定義、データ、市場での成果

このセッションでは、Pegaとアクセンチュアが、Pegaによる最近の調査で得られたデータを分析し、以下の点を検証します。

  • リアルタイムの要件として、どの程度のスピードが必要か。
  • どのようなユースケースやデータソースが最も適切か。
  • 導入に影響を与えている課題は何か。
  • アーリーアダプターはどのような面でROIを実感しているか。

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Webinar | On-demand

RPA: Path to Transformation or Dead-End

Robotic Process Automation (RPA) has been touted as an enterprise transformation cure-all, but it often leaves fragmented experiences and frustrated customers in its wake.

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Webinar | On-demand

2021年以降のカスタマーサービスインサイト

この1年で、カスタマーサービスは根本的に変化し、もう後戻りはできないでしょう。最新の独自調査によると、企業にとって、すべてのタッチポイントで一貫性のある高品質のサービスを提供することの重要性がかつてないほど高まっています。

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Webinar | On-demand

Navigating complexity in a personalized world

Banks are expected to understand each and every customer. After all, no two customers are ever the same. But is this actually doable in a multibank setting?

Join this webinar with Swedbank...

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Webinar | On-demand

Building a Future-Ready Workforce

Learn the five stages of future-readiness – and which leadership capabilities equip and empower employees to make better decisions and deliver value for your customers.

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Webinar | On-demand

Pega Partner Program: Partner Solutions & Pega Marketplace

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Webinar | On-demand

What is Real-Time Decisioning?

But what is real time, exactly? Watch our webinar featuring Forrester Vice President and Principal Analyst, Rusty Warner to learn.

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Webinar | On-demand

Pega Partners Program: Sales & Pre-sales Excellence

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Webinar | On-demand

What's Next in Aftermarket Services?

To provide customers with superior aftermarket services now – and provide agility for new revenue streams in the not-to-distant future – automakers and industrial manufacturers must embrace innovation and leading-edge technology. The results will be happy and loyal customers and improved business metrics like revenue and profitability.

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Webinar | On-demand

Boehringer & TCS Transform a Global Pricing Solution

Boehringer selected Pega and turned to Tata Consultancy Services for the implementation. The results? Increased data accuracy, enhanced analytics, and improved user experience for more than 300 global users.

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Webinar | On-demand

Boehringer & TCS: Digital transformation for product pricing

Boehringer Ingelheim, a global pharma company needed an updated solution to support faster, data-driven decisions on product pricing.

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Webinar | On-demand

Designed for Digital: Iterating Innovation

During this interactive workshop, digital transformation experts Martin Mocker and Leslie Owens of MIT Sloan Center for Information Systems Research (MIT CISR) along with Philips EVP & Head of Global Services and Solutions, Conrad Smits, discuss how iterating innovation brings consistent value to your organization – and your customers.

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Webinar | On-demand

テクノロジーの今後の行方は?

私たちの行く末を予想するこのウェビナーでは、最先端のテクノロジーが未来の働き方やプロセス、そして日常生活をどのように影響するかについて話し合います。ぜひご覧ください。

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