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Pega webinars

From research and insights to demos and best practices, our webinars deliver the knowledge you need, fast. See what's next or watch one on-demand.

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Live Webinar | October 26, 2021

Infusing AI into Your Contact Center

Deliver simpler, more seamless experiences for customers and employees

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Live Webinar | November 02, 2021

Finding Your Superpower: How Pega's AI is Powering Verizon - Cloned

See how Verizon found its superpower in delivering next best actions for each customer – improving overall customer engagement

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Live Webinar | November 02, 2021

Finding Your Superpower: How Pega's AI is Powering Verizon

See how Verizon found its superpower in delivering next best actions for each customer – improving overall customer engagement

Register now

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Next in Tech

Live Webinar | November 16, 2021

Next in Tech: 2022 Forecast (NA & EMEA)

Join us for our 5th annual predictions event as we bring you meaningful insights for what lies ahead.

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Next in Tech

Live Webinar | November 24, 2021

Next in Tech: 2022 Forecast (APAC)

Join us for our 5th annual predictions event as we bring you meaningful insights for what lies ahead.

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Webinar Series | Weekly on Thursdays

Go low code, the right way

Join an interactive session to see how low code unlocks the power of intelligent automation

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Im Fokus

Webinar | On-demand

Designed for Digital: Your Transformation Roadmap

Join MIT digital transformation researcher and co-author of “Designed for Digital,” Jeanne Ross as well as Pega’s chief technology officer, Don Schuerman, for an in-depth look at how you can begin architecting your business for sustained success.

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Webinar | On-demand

Telenet's revolution to intimate customer service

Telenet, a subsidiary of Liberty Global and the largest provider of cable broadband services in Belgium, is revolutionizing the way it serves customers by delivering an intimate experience across all channels. A...

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Webinar | On-demand

Transforming the Acquisition Framework

During this webcast, we joined defense leaders to discuss the effective practices currently being implemented, innovative plans for the future, as well as lessons learned.

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Webinar | On-demand

Dawn of A New Era: What does collaboration in AML Risk Management look like?

The introduction of the US AML Act 2020 has meant organizations must adapt to prepare for the sweeping changes across the regulatory landscape. With such impactful AML legislation, this roundtable brings together...

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Webinar | On-demand

Data Deprecation, 1st Party Relationships, and the Impact on CX

Watch this webinar featuring Pega’s Tara DeZao and guest speaker, Forrester VP & Principal Analyst, Joanna O’Connell.

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Webinar | On-demand

How to Build a Data-Driven Culture

Join our panelists, including Pega’s CTO and VP of Product Strategy, Don Schuerman, Technical Solutions Director, Thomas Kaufmann, and author of Fail Fast, Learn Faster: Lessons in Data-Driven Leadership in an Age of Disruption, Big Data, and AI, and CEO of NewVantage Partners, Randy Bean, to learn how a data-driven culture can enhance your digital capabilities, drive efficiency, and even identify paths to generate revenue.

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Webinar | On-demand

Building total experience for the enterprise

In this webinar, featuring Gartner Research Vice President Jason Wong and Pega Vice President of Intelligent Automation, Jeanette Medlin Barlow, we take a closer look at how enterprises are rising to the challenge of transformation.

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Webinar | On-demand

Intelligente Automatisierung: Verpassen Sie nicht den Anschluss

In diesem Webinar mit Emily Calo, Product Marketing Manager bei Pega, und Pritam Chakraborty, Lead System Architect bei Capgemini, erfahren Sie mehr über die drei wesentlichen Komponenten einer erfolgreichen intelligenten Automatisierungsstrategie und über den Einsatz von Low-Code, um Arbeit effizienter zu erledigen.

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Webinar | On-demand

Echtzeit: Definitionen, Daten und Ergebnisse aus dem Markt

In diesem Webinar analysieren Pega und Accenture Daten aus einer kürzlich veröffentlichten Studie von Pega und gehen folgenden Fragen nach:

  • Wie schnell muss Echtzeit sein?
  • Welche Anwendungsfälle und Datenquellen sind am sinnvollsten?
  • Welche Herausforderungen gibt es bei der Einführung?
  • Wo sehen Erstanwender eine Kapitalrendite?

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Webinar | On-demand

RPA: Path to Transformation or Dead-End

Robotic Process Automation (RPA) has been touted as an enterprise transformation cure-all, but it often leaves fragmented experiences and frustrated customers in its wake.

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Webinar | On-demand

Einblicke in den Kundenservice für 2021 und darüber hinaus

Während des letzten Jahres hat sich der Kundenservice grundlegend geändert – und zwar für immer. Laut unserer neusten unabhängigen Studie war es noch nie so wichtig wie heute, dass die Unternehmen einen stimmigen, qualitativ hochwertigen Service an allen Kontaktpunkten liefern.

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Webinar | On-demand

Navigating complexity in a personalized world

Banks are expected to understand each and every customer. After all, no two customers are ever the same. But is this actually doable in a multibank setting?

Join this webinar with Swedbank...

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Webinar | On-demand

Building a Future-Ready Workforce

Learn the five stages of future-readiness – and which leadership capabilities equip and empower employees to make better decisions and deliver value for your customers.

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Webinar | On-demand

Pega Partner Program: Partner Solutions & Pega Marketplace

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